Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$87K - $135K *
Unlock potential by leading the Knowledge Management program for a major IT support initiative, fostering a culture of knowledge sharing and improving self-service capabilities to enhance user experie...
3 weeks ago
Project Manager (Guidewire) - REMOTE
$120K - $145K *
Lead the charge in transforming core insurance technology platforms, overseeing a large team while ensuring operational excellence and driving modernization from legacy systems to Guidewire solutions...
1 week ago
Start-Up Operations Manager, DTC Launch
$110K - $130K *
Optimize operations in high-volume e-commerce fulfillment centers by leading teams, validating system capabilities, and establishing efficient workflows to drive scalable and successful launch initiat...
Reposted 1 week ago
Digital - MES Business Analyst (Remote)
$107K - $204K *
Join our dynamic Digital MES team as a Business Analyst, driving innovative software solutions for manufacturing execution systems. Collaborate with cross-functional teams to enhance operational effic...
5 days ago
Virtual Chief Information Officer (vCIO)
$100K - $120K *
Join a team that's redefining technology strategy for clients. As a strategic advisor, you'll align IT solutions with business goals, lead technology reviews, and optimize investments to drive measura...
2 days ago
Technology Advisory Alliance Manager
$145K - $160K *
Unlock potential by managing strategic relationships with ERP advisory firms, driving product engagement, and supporting RFP processes to enhance market positioning and sales effectiveness across mid...
3 weeks ago
Project Manager - Remote in Canada
$78K - $110K *
Elevate your career by managing diverse projects, collaborating with teams, and ensuring successful execution through effective communication and project management practices. Drive results and foster...
3 days ago
Senior Technical Consultant - Data & Analytics
$160K - $200K *
Lead the charge in designing and implementing scalable data solutions, orchestrating pipelines, and supporting advanced analytics in cloud environments. Collaborate with teams to deliver robust data a...
2 weeks ago
$95K - $115K *
Join a dynamic team to lead on-site project activities, ensuring cost-effective execution and compliance with quality, safety, and schedule standards throughout all project phases. Build strong relati...
Today
$100K - $120K *
Make your mark at the forefront of forensic accounting by leveraging your analytical expertise to develop innovative models and decision-making tools, while collaborating closely with clients and stak...
4 weeks ago
$120K - $140K *
Transform enterprise application environments by leading upgrades and enhancements. Collaborate on complex integration projects, ensuring compatibility and performance across multiple platforms while...
4 weeks ago
$120K - $145K *
Transform software solutions by leading development efforts and enhancing Enterprise Content Management applications. Collaborate on diverse projects, ensuring system compatibility and delivering inno...
4 weeks ago
$114K - $155K *
Create and maintain secure, high-performance solutions as a Senior DevSecOps Engineer, collaborating with cross-functional teams to enhance public access and compliance in digital court records system...
3 weeks ago
$114K - $155K *
Lead innovation by developing and maintaining secure software solutions for public access to court electronic records. Collaborate with diverse teams, ensuring compliance with security standards and d...
3 weeks ago
$100K - $120K *
Execute comprehensive program management for a critical Air Force contract, leading a diverse team to ensure compliance, quality, and performance across multiple global operations while maintaining 24...
Yesterday
$110K - $130K *
Join a team that's driving project excellence by leading a diverse group of Project Managers. You'll optimize resources, enhance delivery outcomes, and foster high performance across critical VA initi...
2 weeks ago
$72K - $111K *
Lead and innovate Tier I service desk operations by supervising agents, optimizing performance, and ensuring exceptional support for external users. Drive shifts performance, manage escalations, and e...
3 weeks ago
$180K - $250K *
Lead the charge in our cybersecurity operations, overseeing teams and strategies to enhance effective security monitoring and incident response while ensuring top-notch service delivery across diverse...
Reposted 1 week ago
Global Head of SDLC Solution (NoAM based)
$160K - $200K *
Join a team that's redefining the Software Development Lifecycle and Developer Experience. Lead global strategies, build innovative offerings, and drive transformation for clients, leveraging expertis...
1 week ago
Senior Technical Program Manager
$130K - $150K *
Lead the charge in driving program delivery and portfolio management for a dynamic Security team, ensuring effective execution of enterprise initiatives while fostering cross-functional collaboration...
1 week ago
Control Systems Integrator III - Data Center
$95K - $115K *
Transform control systems for leading manufacturers by programming and troubleshooting PLC/HMI systems. Collaborate with clients to deliver innovative automation solutions that enhance manufacturing p...
2 days ago
$73K - $117K *
Lead program management initiatives, ensuring effective execution of projects and resource coordination. Drive program evaluations, documentation, and vendor management to achieve strategic goals and...
4 days ago
$160K - $200K *
Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...
1 week ago
$80K - $95K *
Champion client success by managing project lifecycles, ensuring timely delivery, and fostering strong stakeholder relationships. Leverage your project management expertise to enhance client satisfact...
1 week ago
Principal Technical Consultant - Forward Deployed Engineer, AI Security
$200K - $230K *
Lead a team that operationalizes advanced AI security solutions for enterprises, ensuring integration and compliance across environments. Collaborate with stakeholders to translate requirements into e...
3 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.