Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
Project Manager, Implementations
$100K - $120K *
Unlock your potential as you lead banks through digital transformations, managing complex implementations while building trusted relationships with executives and cross-functional teams to ensure time...
4 weeks ago
$110K - $130K *
Drive the design and enhancement of corporate security infrastructure, improving automation and maintaining strong security posture in a cloud environment. Collaborate with teams to implement controls...
Reposted 3 days ago
Director, Enterprise CRM Delivery - Remote, United States
$150K - $180K *
Engage in delivery leadership for life sciences CRM transformation programs, ensuring high-quality implementation and governance across multiple client engagements while managing resources and develop...
2 weeks ago
$92K - $170K *
Drive innovation by designing, implementing, and maintaining complex software solutions. Collaborate with teams to translate business needs into technical specifications, ensuring seamless integration...
3 weeks ago
Director, Digital Systems & Strategic Growth
$140K - $180K *
Transform the digital manufacturing landscape by driving sales growth and market expansion. Collaborate across teams to develop strategies, support federal opportunities, and enhance customer value th...
1 week ago
$120K - $145K *
Unlock potential by leading IT operations and identity management, transforming strategy into action. Drive technical excellence in Microsoft Entra ID, endpoint platforms, and SaaS integrations while...
Yesterday
$80K - $95K *
Champion customer satisfaction by executing maintenance and service solutions, coordinating logistics and support activities, with a focus on continuous improvement and operational excellence in a dyn...
3 weeks ago
$80K - $95K *
Champion customer service excellence by managing maintenance activities and solutions on-site. Leverage technical expertise to enhance support for diverse services, ensuring effective execution and ti...
3 weeks ago
Chief Information Security Officer (CISO) / Directeur de la sécurité de l'information
$216K - $325K *
Lead enterprise security initiatives, driving strategy and governance while ensuring compliance and risk management. Collaborate across teams to protect information assets and foster a culture of secu...
4 days ago
Staff Product Operations Manager, Platform
$126K - $202K *
Lead impactful initiatives by analyzing data and building tools that drive revenue growth. Collaborate with product teams to identify gaps, streamline processes, and enhance enterprise readiness, ensu...
1 week ago
$68K - $143K *
Analyze and reengineer business processes to enhance operational efficiency, collaborating with stakeholders to ensure alignment with strategic goals and regulatory requirements while supporting syste...
Today
$110K - $130K *
Join a team that's dedicated to delivering high-quality software solutions using C# and .NET technologies. Collaborate in an Agile environment to drive innovation and optimize performance while suppor...
1 week ago
Senior Implementation Project Manager - Healthcare Technology
$110K - $130K *
Lead the charge in complex software implementations for healthcare organizations, overseeing the full lifecycle from initiation to post-launch support while coordinating cross-functional teams and man...
1 week ago
Staff Windows Developer - Debugger
$159K - $239K *
Engage in the full software development lifecycle for Windows-on-Snapdragon products. Collaborate with Agile teams to design, develop, and debug features while coordinating with stakeholders to resolv...
2 weeks ago
$87K - $135K *
Take ownership of enhancing user experiences in IT services for a key Department of War agency by designing and optimizing intuitive service portals, engaging with users, and leveraging data to drive...
3 weeks ago
Construction Manager I - Remote
$83K - $114K *
Empower your career by leading diverse construction projects across the U.S. and overseas. Manage teams, ensure quality, and maintain safety standards while delivering mission-critical facilities on t...
3 weeks ago
$78K - $106K *
Transform client payment policies by ensuring accuracy and compliance. Engage with internal and external teams to manage medical policy updates, conduct analyses, and enhance client relationships whil...
1 week ago
AVP - Finance Technology, Systems, & AI Transformation - REMOTE
$214K - $357K *
Transform the Finance landscape by leading technology modernization and AI initiatives. Drive strategic priorities into scalable solutions, enhancing productivity and decision-making across Finance, I...
6 days ago
Manager, Customer Success and Technical Account Management
$120K - $131K *
Elevate customer success by leading a team of CSMs and TAMs to drive value, retention, and growth. Foster a culture of collaboration and operational excellence while ensuring exceptional customer expe...
2 weeks ago
$90K - $100K *
Join a team that's dedicated to enhancing data pipeline stability and server administration for enterprise analytics systems. Support the transition of legacy data models into Tableau while ensuring c...
3 weeks ago
$85K - $95K *
Transform processes and drive accountability by leading cross-functional projects. Manage initiatives from scoping to completion while maintaining clear communication across teams and ensuring stakeho...
3 weeks ago
Tier II Remote Resolution Specialist
$72K - $111K *
Unlock your potential as you remotely resolve complex Tier II incidents while empowering a Department of War agency's 13,000 users. Take ownership of issues, drive remote diagnostics, and enhance oper...
3 weeks ago
$135K - $160K *
Champion the delivery of innovative data solutions, leading cross-functional teams to modernize platforms and drive AI integration. Ensure project success through effective management of scope, qualit...
3 days ago
$135K - $160K *
Inspire delivery excellence by leading a diverse portfolio of 20+ Scrum teams across regions. Align engineering outcomes with client priorities, enhance AI adoption, and drive measurable value through...
1 week ago
$80K - $95K *
Join a dynamic team as you lead payroll operations, ensuring compliance and accuracy while driving process improvements. Collaborate with HR and Finance to enhance governance and operational efficienc...
Yesterday
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.