Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$110K - $135K *
Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...
2 weeks ago
Manager, Infrastructure Services (Windows, VMware & Citrix)
$110K - $130K *
Lead the charge in delivering and modernizing enterprise infrastructure services, managing teams that support Windows, VMware, and Citrix environments, ensuring operational stability and excellence wh...
1 month ago
$117K - $195K *
Transform ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to ensure compliance and optimize performance across various modules while...
3 days ago
$148K - $263K *
Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...
6 days ago
$110K - $130K *
Elevate project delivery by leading cross-functional teams to execute strategic initiatives. Transform complex requirements into actionable plans while ensuring alignment across stakeholders and enhan...
Reposted 2 weeks ago
ServiceNow Developer - SPM (390)
$110K - $130K *
Lead the design and development of ServiceNow solutions to enhance portfolio management capabilities, aligning them with federal standards while collaborating with cross-functional teams to drive effi...
3 weeks ago
$108K - $130K *
Lead the charge in implementing and supporting enterprise technology services, ensuring optimal performance of systems and applications while fostering collaboration across departments and managing ve...
Today
Manager – Engineering, Managed Services
$117K - $177K *
Lead a dynamic Managed Services Engineering team to enhance cloud operations, ensuring exceptional service delivery, compliance, and continuous improvement while driving team development and operation...
2 days ago
Remote Manager, Infrastructure Solutions Group (ISG) Sales Solution Architects
$164K - $252K *
Join a team that's driving technical sales excellence in the Mid-Market and SMB segments. Lead a high-performing group of Solution Architects to enhance customer engagement and accelerate growth throu...
1 week ago
$120K - $145K *
Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...
Yesterday
Remote Manager, Technical Sales - LETS/STEP for ISG
$160K - $246K *
Lead the charge in driving technical sales effectiveness and team development. Oversee a skilled team supporting complex infrastructure solutions, enhancing customer engagement, and fostering collabor...
1 week ago
Service Delivery Manager - Infrastructure Operations, Workload Automation & Incident Response?
$110K - $130K *
Drive operational excellence by leading infrastructure and workload automation services. Oversee incident response and service delivery, ensuring high performance and reliability across diverse techno...
Yesterday
$100K *
Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...
Reposted 2 weeks ago
Manager, Virtualization & Digital Workspace Platforms
$120K - $187K *
Lead a team in designing and managing virtualization and cloud solutions, ensuring security and efficiency while driving innovation and customer satisfaction across digital workspace platforms...
Today
$140K - $170K *
Champion project execution and client satisfaction by leading multiple teams of Project Managers, ensuring financial performance and operational excellence across various commercial accounts while opt...
Reposted 3 weeks ago
Technology Manager - Facilities Management & Workplace Services
$110K - $130K *
Unlock potential by leading technology strategy for Facilities Management and Workplace Services. Drive platform governance, lifecycle management, and continuous improvement to enhance operations and...
2 weeks ago
$108K - $130K *
Lead the charge in optimizing IT operations and security across multiple business units. Oversee service management, endpoint security, and compliance, ensuring seamless integration and support for a...
3 weeks ago
Delivery Manager - Project Delivery
$110K - $165K *
Join a team that's shaping cloud delivery excellence by orchestrating multiple projects, mentoring top talent, and ensuring strategic client engagement for this dynamic leadership role. Drive effectiv...
Reposted 1 week ago
Manager, Support Operations (Remote/Second Shift)
$95K - $115K *
Champion a high-performing support operations team, ensuring exceptional customer service and efficient processes. Lead incident management, oversee technical engineers, and drive continuous improveme...
3 days ago
$104K - $130K *
Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...
Reposted 3 weeks ago
$120K - $140K *
Elevate client success by leading MSP program implementations from discovery to launch. Collaborate with cross-functional teams to ensure alignment with client objectives, manage risks, and drive proj...
1 week ago
$121K - $170K *
Advance client success by overseeing professional services engagements, collaborating with sales and technology teams to deliver tailored solutions that meet business objectives and drive positive out...
Reposted 2 days ago
Associate Systems Engineer, Data Management
$95K - $115K *
Join a team that's redefining data management solutions. Leverage your expertise in cloud platforms and analytics to support sales teams, drive customer success, and implement innovative data solution...
2 days ago
$110K - $130K *
Shape the future of energy by leading a GIS field service team, overseeing high-voltage operations, and enhancing customer satisfaction through strategic collaboration and operational excellence. Driv...
1 week ago
$500K+*
Drive end-to-end delivery across technology streams, leading cross-functional teams to ensure alignment, transparency, and success in high-visibility projects. Collaborate with stakeholders and manage...
Reposted 2 days ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.