Desktop Support Manager Jobs in Charlotte, NC

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

Shape your career by leading regional IT operations and support across multiple sites. Ensure effective technology partnerships, execute enterprise rollouts, and champion continuous improvement in a c...

Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...

Empower a high-performing technical support team by executing strategic communication plans, mentoring talent, and enhancing service delivery for payroll tax platforms, ensuring quality and customer s...

Join a dynamic team managing platform enablement and customer solutions, delivering training and support for a cloud-based analytics ecosystem. Lead cross-functional collaboration to enhance user adop...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Manage and lead vulnerability and patch management operations, prioritizing remediation activities using threat intelligence. Develop metrics and dashboards, mentor junior staff, and support client ad...

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

Drive the evolution of a cutting-edge CI/CD platform, integrating AI tools and leading a team of DevOps engineers. Own production releases and implement modern delivery practices to enhance software d...

Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...

Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...

Accelerate progress at our organization by leading training materials development, managing learning platforms, and driving employee engagement. Your expertise will enhance operational excellence and...

Transform ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to ensure compliance and optimize performance across various modules while...

Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...

Lead a dynamic Managed Services Engineering team to enhance cloud operations, ensuring exceptional service delivery, compliance, and continuous improvement while driving team development and operation...

Unlock potential by leading MES initiatives to enhance manufacturing efficiency, quality, and integration. Collaborate with cross-functional teams to drive digital transformation and operational excel...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Champion project execution and client satisfaction by leading multiple teams of Project Managers, ensuring financial performance and operational excellence across various commercial accounts while opt...

Champion the future of AI security by leading strategic assessments and governance frameworks for enterprises adopting AI. Drive risk management initiatives and collaborate across teams to ensure robu...

Lead the charge in optimizing IT operations and security across multiple business units. Oversee service management, endpoint security, and compliance, ensuring seamless integration and support for a...

Join a team that's shaping cloud delivery excellence by orchestrating multiple projects, mentoring top talent, and ensuring strategic client engagement for this dynamic leadership role. Drive effectiv...

Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...

Champion the configuration and implementation of Informatica IDMC MDM solutions, ensuring high-quality master data management across Customer, Product, and Supplier domains while collaborating with st...

Advance client success by overseeing professional services engagements, collaborating with sales and technology teams to deliver tailored solutions that meet business objectives and drive positive out...

Empower your career by leading ServiceNow ITSM initiatives, enhancing workflows, and collaborating with diverse teams. Drive improvements to user support and organizational knowledge while utilizing y...