Technical Customer Support Engineer Jobs in New York, NY

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Join a team that's committed to enhancing customer experience by delivering expert-level technical support. Leverage your problem-solving skills in a fast-paced environment while collaborating with cr...

Join a team that's defining technical excellence by tackling complex software and system integration issues. In this role, you'll innovate solutions in a fast-paced environment, collaborating across f...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Contribute to the future of emergency services by providing essential support for critical public safety technologies, ensuring optimal operation and enhanced logging and recording systems for NYC 911...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Elevate operational efficiency by serving as the primary IT support for office systems. Manage procurement, oversee inventory, and enhance the infrastructure to support a growing team in a dynamic env...

Develop essential technical solutions as a Hotline Engineer, supporting clients across North America and beyond. Collaborate with global teams and manage customer issues, ensuring seamless operations...

Unlock the potential of enterprise sales by driving technical presales processes. Engage with senior stakeholders, influence product development, and lead innovative solutions to enhance global financ...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Transform complex technical challenges into seamless solutions for enterprise clients. Lead impactful support initiatives, drive product insights, and collaborate with cross-functional teams to enhanc...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Pioneer customer success by providing expert technical support, debugging issues, and designing automation tools to enhance workflows. Collaborate with product and engineering to elevate user experien...

Transform executive technology support by delivering high-touch, proactive IT solutions to senior leadership. Own complex issues end-to-end, ensuring seamless operations and enhancing decision-making...

Join a dynamic team to support customer success through technical solutions, improving self-service experiences and enhancing documentation. Collaborate with various teams to design tools and optimize...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Analyze complex customer issues to identify root causes and improve software performance. Collaborate with engineering teams to enhance customer experience and ensure quick resolutions to technical ch...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...