Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$81K - $99K *

Partner with us to guide new customers through onboarding, ensuring their success with our platforms. Collaborate with teams to develop strategies that enhance client engagement and support throughout...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $155K *

Join a team that's dedicated to enhancing clinical workflows in Radiation Oncology. As a Clinical Success Manager, you'll train clinics, solve problems, and foster relationships to ensure customer sat...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$170K - $195K *

Engage in strategic account acquisition for our Legal Technologies sector, focusing on sourcing, qualifying, and closing new enterprise accounts. Drive revenue growth through complex sales cycles whil...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$155K - $165K *

Develop a cutting-edge data ecosystem as a Senior Data Engineer, enhancing analytics, reporting, and machine learning. Collaborate with cross-functional teams to create efficient pipelines and accessi...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$81K - $105K *

Advance your sales career by driving demand and building enterprise accounts. In this hybrid role, you'll engage with industry leaders while honing your SaaS sales skills and paving the way for future...

Toronto, ONRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Make your mark at a dynamic organization by enhancing client experiences through innovative solutions. Lead operations, tackle escalations, and build systems that ensure seamless care journeys while d...

New York, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $151K *

Join a team that's dedicated to enhancing customer success by guiding enterprise clients through the deployment of IoT solutions, ensuring they maximize value and efficiency while building lasting rel...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Champion operational excellence by managing client accounts, translating performance data into actionable insights, and fostering strong relationships to align expectations with capabilities. Drive co...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Champion growth by developing and executing innovative marketing strategies that enhance patient acquisition and practice performance across a network of orthodontic and pediatric practices...

Scottsbluff, NERemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Accelerate growth by leading our Enterprise Sales team in North America. Drive revenue outcomes, build a high-performing team, and establish cross-functional excellence to enhance customer acquisition...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$76K - $114K *

Join us to lead client programs from inception to completion, ensuring compliance and satisfaction. Collaborate with cross-functional teams to drive performance, manage budgets, and develop strategies...

East Lansing, MIRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $180K *

Drive exceptional support experiences globally, leading a high-performing team to enhance operational efficiency and scale offerings as our customer base and product suite expand...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $120K *

Join a team that's dedicated to transforming customer relationships through strategic account management, driving growth and engagement across diverse industries while acting as a trusted advisor to e...

Waltham, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $175K *

Drive your career forward by leading new logo acquisition with AI/ML teams. Own the sales cycle, build consensus across stakeholders, and deliver accurate forecasting while connecting AI products to g...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $200K *

Lead the charge in transforming automation and workflows to enhance productivity and scalability. Drive strategic initiatives, foster team collaboration, and ensure impactful solutions are adopted acr...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$222K - $355K *

Elevate customer success by leading transformative enablement strategies across learning, knowledge management, and AI integration. Drive product adoption and proficiency for teams, ensuring exception...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$108K - $149K *

Transform customer experiences by leveraging analytics and technical expertise to drive software adoption and operational improvements across diverse construction portfolios...

Toronto, ONRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Empower the Sales organization by building strategic talent pipelines, advising leaders on hiring strategies, and enhancing recruitment processes to meet evolving business needs in a dynamic, high-gro...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's driving growth in unstructured data protection. Leverage your technical expertise to engage with clients, lead discovery, and close deals while collaborating with sales and engineer...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$124K - $198K *

Transform your career by owning and accelerating Unstructured data protection sales. Leverage your technical expertise to drive growth, engage stakeholders, and win competitive deals in a dynamic, quo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $140K *

Lead order management and deal desk activities, ensuring efficient sales operations across North America. Collaborate with cross-functional teams to structure complex deals, maintain compliance, and o...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Elevate your career by driving operational excellence in ad operations. Leverage your expertise in digital media to enhance campaign performance and innovate processes, ensuring seamless execution and...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $125K *

Drive product strategy and outcomes in a senior role, focusing on educational equity and data-driven impact. Collaborate with cross-functional teams to shape product direction, prioritize initiatives...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$181K - $245K *

Elevate your career by leading lifecycle marketing strategies that enhance customer engagement, retention, and monetization. Drive impactful programs while managing a high-performing team and collabor...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$99K - $138K *

Champion innovative solutions as you drive partner adoption of our lending platform. Collaborate across teams to analyze deal economics and translate insights into actionable strategies that enhance p...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.