Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$124K - $131K *

Transform deal processes by ensuring swift, compliant transactions that enhance sales efficiency and maintain financial integrity across teams, driving revenue quality and operational excellence in a...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$102K - $107K *

Join a team that's redefining deal processes to enhance sales efficiency and compliance. As a key player, you'll streamline Quote-to-Cash operations, ensuring swift approvals and risk management while...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Lead the charge in providing comprehensive care management for dually-eligible enrollees, integrating health services and community resources to enhance health outcomes and quality of life through eff...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Empower customer success by serving as the primary technical contact, enhancing solution stability and satisfaction through expert guidance and relationship building in a dynamic, fast-paced environme...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $88K *

Support and optimize enterprise contact center platforms, enhancing client interaction stability and performance through administration, configuration, and issue resolution, while collaborating closel...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$128K - $160K *

Drive operational excellence and customer satisfaction by managing services teams, optimizing project delivery, and enhancing client engagement strategies for government clients, ensuring alignment wi...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $121K *

Lead impactful training initiatives designed to empower customers globally. Utilize innovative methods and foster strong relationships to enhance learning experiences and drive success across diverse...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion strategic alliances to drive growth, enhance partnerships, and align cross-functional teams. Lead initiatives that translate company goals into actionable plans, ensuring measurable results a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$133K - $180K *

Join a team that's redefining member experiences by architecting optimal journeys, bridging operational execution with strategic vision to enhance engagement and satisfaction across all touchpoints...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $140K *

Transform public safety by leading sales for drone technology in mid-sized agencies. Own your territory, drive full-cycle deals, and build trust with key stakeholders to secure funding and deployment...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$200K - $250K *

Empower growth in the cybersecurity sector by driving sales, acquiring new accounts, and fostering strong customer relationships. Leverage your expertise to introduce innovative solutions and exceed s...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $115K *

Transform the future of digital products by managing their lifecycle, optimizing user experiences, and collaborating with cross-functional teams to drive engagement and adoption while ensuring alignme...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Empower client success by managing portfolios, ensuring operational efficiency, and supporting Client Managers. Develop essential skills in data accuracy and communication while contributing to high c...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$153K - $226K *

Advance your career by owning and evolving our Workday platform, focusing on payroll and Core HCM. Collaborate with cross-functional teams to design scalable systems that enhance operational efficienc...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$131K - $182K *

Empower revenue teams by leading a dynamic group of Revenue Enablement Managers. Drive ongoing performance through strategic coaching, hands-on training, and AI-first initiatives, ensuring alignment a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Drive strategic partnerships with leading hyperscalers to enhance market presence, manage cloud marketplace listings, and foster co-sell initiatives, ensuring robust pipeline growth and collaboration...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $140K *

Play a key role in driving account expansion by developing strategic relationships with clients, managing the full sales cycle, and delivering tailored solutions that maximize value, ensuring customer...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Join a team that's driving impactful client strategies in digital marketing. As a Supervisor, you'll lead a dynamic team, manage client relationships, and oversee integrated campaigns across omnichann...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$145K - $185K *

Join a team that's driving marketing excellence by owning and scaling our marketing operations. You'll lead cross-functional projects, optimize tech stacks, and ensure data integrity to enhance pipeli...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $151K *

Join a team that's transforming digital marketing solutions by developing innovative strategies and engaging presentations for enterprise clients, while collaborating across functions to drive impactf...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Manage a team of engagement managers to enhance operational effectiveness, drive project execution, and implement innovative solutions. Oversee financial performance and resource allocation while fost...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in transforming marketing operations through innovative MarTech solutions, driving student and partner success while optimizing efficiency across a multi-brand ecosystem. Own product s...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion the evolution of medical imaging support by troubleshooting complex hardware-software interactions, optimizing customer experiences, and enhancing internal operations to elevate product quali...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.