Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$140K - $180K *

Champion innovation by developing full-stack web applications using TypeScript. Collaborate in a dynamic, remote-first team to deliver engaging user experiences, streamline operations, and lead techni...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in managing complex implementations for enterprise clients, ensuring a seamless onboarding experience. Collaborate cross-functionally to drive customer success and optimize the use of...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Lead the charge in enhancing client relationships and driving value realization for managed services. Oversee client success strategies, retention, and growth while collaborating cross-functionally to...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a dynamic team to drive growth and retention for strategic enterprise customers. Leverage your expertise in technology solutions to build relationships, develop account strategies, and ensure cus...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $92K *

Drive the resolution of technical support escalations as a key Tier 2 expert, leveraging your skills to troubleshoot issues, foster collaboration within teams, and enhance workflows in a dynamic envir...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$91K - $110K *

The Account Executive in San Diego is responsible for managing the full sales cycle, including prospecting, building relationships, and closing deals. This role requires a proactive approach to expand...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Join a dynamic team as you drive revenue growth in K12 and Higher Ed sectors, leading full-cycle sales and expanding market presence with innovative AI solutions that transform education...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Join a dynamic team to transform client loyalty data into actionable insights, driving strategic initiatives and enhancing customer engagement through innovative data visualization and collaboration w...

Atlanta, GARemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Drive commercial activation and revenue growth for a multi-million-dollar portfolio, leveraging strategic insights and AI to enhance client engagement and decision-making. Lead cross-functional teams...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to enhancing employee experiences globally. Lead HR partnerships, support managers through change, and drive engagement initiatives while managing complex employee relatio...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $115K *

Shape user-centric digital experiences by collaborating with cross-functional teams to design intuitive products that enhance participant engagement and operational workflows. Drive design from concep...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $165K *

Join a team that's shaping growth marketing by building a data-driven strategy. Leverage creativity and analysis to own pipeline goals across digital channels. Amplify brand presence and collaborate c...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$260K - $288K *

Drive strategic partnerships by managing relationships with AHEAD, executing growth strategies, and enhancing pipeline creation and revenue. Collaborate across teams to expand market presence and achi...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $105K *

Transform educational outcomes by driving sales growth and building partnerships. Leverage your clinical expertise to engage with school districts, ensuring product adoption and satisfaction while exe...

Arizona, USRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Empower your career by driving strategic sales initiatives within large healthcare organizations. Own the full sales cycle, build executive relationships, and position a leading clinical collaboration...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$144K - $240K *

Transform healthcare delivery by leading strategic initiatives and optimizing infusion services. Drive client success through expert guidance, operational excellence, and innovative solutions, ensurin...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $110K *

Shape your career by empowering sales teams with innovative enablement strategies. Collaborate across departments to enhance seller performance, drive revenue growth, and leverage AI tools for impactf...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $160K *

Inspire exceptional customer service as a hands-on leader, optimizing support processes and enhancing team performance. Drive measurable improvements in customer satisfaction and employee engagement t...

Oxnard, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $127K *

Champion growth by driving enterprise sales in healthcare payors, leveraging SaaS solutions to enhance client experiences. Build relationships, negotiate contracts, and exceed quotas while collaborati...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$172K - $260K *

Reimagine the user experience as a Sr. Experience Architect, leading diverse teams to deliver impactful design solutions. Drive client engagement with strategic vision and foster collaboration to crea...

RemoteRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $110K *

Drive revenue operations by leveraging AI tools to enhance collaboration across Marketing, Sales, and Customer Success. Build and maintain automated workflows and data models to optimize performance a...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $120K *

Advance your career by owning immigration processes and vendor relationships, ensuring a seamless experience for employees. Collaborate with legal and HR teams to manage complex cases and enhance glob...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Elevate customer success by leveraging technical expertise and advocacy to drive adoption of cybersecurity solutions, ensuring measurable outcomes and risk reduction through strategic partnerships wit...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Engage with executive buyers to drive new business in retail, leveraging AI solutions. Build trusted relationships, manage complex sales processes, and ensure smooth transitions to post-sale teams whi...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.