Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$120K - $145K *

Lead the onboarding function for diverse customer segments, managing a team to ensure a seamless transition from contract to go-live. Collaborate cross-functionally to enhance processes and drive cust...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate progress at building a world-class AI Receptionist partner ecosystem, driving revenue and customer success through strategic enablement programs. Collaborate cross-functionally to enhance p...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Pioneer client relationships by managing elite advisor plans, ensuring exceptional service and retention. Collaborate with sales and operations to deliver consultative support, troubleshoot issues, an...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Champion client relationships by providing consultative support and strategic solutions. Drive retention and satisfaction for elite advisor plan clients through proactive engagement and collaboration...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team to drive new business in North America by managing the full sales cycle. Collaborate with SDRs and marketing to exceed revenue targets while building lasting customer relationships...

Vancouver, BCRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Shape the future of clinical software solutions by leading technical implementations, ensuring client needs are met through expert guidance and innovative design practices. Collaborate with teams to e...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $113K *

Empower healthcare providers by driving enterprise sales strategies, managing client relationships, and leveraging cross-functional teams to enhance patient experience and operational effectiveness in...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Accelerate customer success by developing strategies that enhance partnerships, drive retention, and foster growth. Collaborate with cross-functional teams to ensure exceptional service and value real...

Rosemount, MNRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $160K *

Elevate client success by leading strategic healthcare accounts, driving retention and growth through trusted relationships and effective execution. Collaborate across teams to ensure client satisfact...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$176K - $229K *

Champion complex solution sales by driving enterprise-wide collaboration transformations. Collaborate with cross-functional teams to enhance customer engagement and streamline workflows using Atlassia...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$283K - $425K *

Drive new business growth by transforming prospects into customers through strategic selling, consultative discovery, and effective negotiation. Collaborate with cross-functional teams to ensure seaml...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$320K - $480K *

Join a team that's redefining new business development through strategic prospecting and consultative selling. Drive impactful customer engagements and lead complex deal negotiations to deliver transf...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $160K *

Lead strategic client relationships and campaign success in a dynamic advertising environment. Drive client satisfaction, retention, and growth by managing multiple accounts, analyzing performance, an...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Transform customer success strategies to enhance client satisfaction and retention. Lead a dynamic team, driving initiatives that elevate user experience and foster growth within a fast-paced SaaS env...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$125K - $160K *

Join a team that's redefining data solutions by leading technical sales efforts, collaborating with Account Managers, and driving customer success through innovative data architecture and tailored dem...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Optimize partner relationships by managing implementations and operations for new agreements. Drive success through effective communication, performance monitoring, and strategic growth initiatives, e...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $175K *

Shape the future of client partnerships by driving strategic growth and success for large enterprise organizations. Collaborate with cross-functional teams to deliver exceptional value and measurable...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$69K - $107K *

Champion client success by leveraging technical expertise to enhance platform value, optimize workflows, and drive measurable outcomes. Collaborate with cross-functional teams to deliver innovative so...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Drive customer success by leading a dynamic team focused on onboarding and account management for enterprise clients. Ensure seamless launches, foster strong relationships, and enhance customer experi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $215K *

The Strategic Customer Success Manager at Cresta will play a crucial role in ensuring customer success and driving business growth by fostering strategic relationships and acting as a trusted advisor...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Lead the charge in driving revenue growth and client retention by managing strategic relationships and optimizing operational strategies for a diverse portfolio of enterprise clients in the transporta...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$100K - $120K *

Unlock potential by shaping and executing a strategic content management strategy for sales enablement. Collaborate with leadership to build AI tools and workflows that enhance team efficiency and dri...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $105K *

Lead the charge in fostering long-term client relationships that enhance satisfaction and drive growth. Manage accounts, mentor junior team members, and collaborate cross-functionally to ensure client...

Seattle, WARemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$78K - $126K *

Grow your career with a leading professional services firm, providing expert support in Sage Intacct. Engage with clients, troubleshoot issues, and enhance your technical skills in a collaborative, re...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Lead the charge in Epic solutions delivery by providing expert support, managing projects, and mentoring team members. Shape the future of healthcare IT by aligning technical teams with stakeholder ne...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.