Customer Success Manager Jobs in Boston, MA

Join us to lead and integrate Compliance and Privacy initiatives, ensuring strategic governance and operational effectiveness across business units while managing risks and fostering accountability in...

Discover a role where you drive growth and deepen partnerships with higher education institutions, engaging stakeholders through innovative solutions and strategic insights to enhance learning experie...

Partner with us to transform client needs into impactful digital solutions, leading presales efforts across digital platforms, eCommerce, AI experiences, and more. Shape proposals from opportunity qua...

Join a team that's transforming customer engagement by leading advisory services to enhance value realization in pricing and underwriting. Leverage your expertise to shape strategies, guide implementa...

Lead the charge in managing a high-performing Bulk Customer Success team to ensure successful fiber internet launches, deepen customer engagement, and foster lasting relationships in the multifamily s...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Drive the modernization of a critical enterprise data platform while leading a team of engineers. Focus on Oracle PL/SQL and cloud migration, ensuring high-quality delivery, team growth, and effective...

Drive the future of sales by managing a robust pipeline of mid-market accounts while collaborating with diverse teams. Own complex sales cycles, build client relationships, and leverage innovative sol...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Join a dynamic team as you take ownership of product features, guiding them from concept to successful release while ensuring quality and customer satisfaction through collaborative problem-solving an...

Unlock potential by leading the charge in product management for diverse professional development initiatives. Collaborate with stakeholders to drive strategy, enhance user satisfaction, and deliver i...

Build strong client relationships while managing service interactions and driving resolution for client escalations. Lead cross-functional teams to deliver quality outcomes, ensuring adherence to KPIs...

Partner with us to enhance cybersecurity operations as a Senior Technical Account Manager, bridging the gap between our AI-driven product and diverse clients, ensuring outstanding customer experiences...

Champion cybersecurity solutions by expanding existing accounts and securing new business. Drive relationships with key decision-makers, execute targeted territory plans, and negotiate contracts to en...

Grow innovative product strategies by leveraging customer insights and AI. Collaborate seamlessly with engineering, sales, and marketing to deliver impactful solutions that enhance user experience thr...

Unlock transformative healthcare solutions by managing strategic engagements, optimizing partnerships between Military Health and Veterans Affairs, and guiding teams to enhance delivery systems for im...

Shape the future of integrations by leading the product roadmap, enhancing API standards, and driving a scalable platform. Collaborate across teams to deliver an exceptional developer experience while...

Join a team that's redefining service management by owning the go-to-market strategy for enterprise products. Collaborate with cross-functional teams to craft compelling messaging, drive product launc...

Drive the delivery of technology solutions in biopharma patient services by leading project activities, coordinating teams, and ensuring operational excellence to achieve client satisfaction and proje...

Lead the charge in delivering enterprise-grade digital applications across the life sciences spectrum by leveraging cloud-native solutions, AI technologies, and effective team collaboration to transfo...

Unlock potential by leading strategic projects across operational and digital teams, ensuring timely, budget-compliant delivery that meets regulatory standards. Collaborate with stakeholders to drive...

Drive end-to-end revenue operations by standardizing reporting, analyzing data, and automating workflows for Sales and Customer Success teams, empowering smarter decision-making across CPG and Retail...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Champion client relationships by driving account growth and retention. Leverage insights and data to enhance service delivery while collaborating with teams to ensure satisfaction and alignment with c...

Champion our global ABM program by developing personalized strategies for strategic accounts, leveraging collaborative efforts across teams to enhance engagement and drive growth. Innovate with creati...