Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$95K - $115K *

Join a dynamic team to develop sales analytics and optimize pipeline processes, supporting data-driven decision-making and cross-functional collaboration. Your insights will drive performance enhancem...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$94K - $115K *

Elevate product quality and service standards by providing expert technical support and training to retailers, while actively investigating and resolving field issues to enhance customer satisfaction...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$151K - $204K *

Deliver impactful Sales and Marketing analytics by leading a talented team, establishing strategic direction, and driving decision-making to enhance customer acquisition and revenue efficiency across...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$151K - $204K *

Lead the charge in Sales and Marketing analytics, driving strategic decisions and team performance while ensuring analytical excellence across customer acquisition and revenue growth initiatives...

Kitchener, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$151K - $204K *

Lead the charge in optimizing Sales & Marketing analytics by managing a team of analysts, shaping strategic direction, and driving high-impact insights that enhance revenue growth and decision-making...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$66K - $122K *

Lead the charge in operational excellence across Collections and Customer Service, driving team performance, managing delinquency strategies, and enhancing customer experience. Collaborate with execut...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $90K *

Join a dynamic team as you oversee Front of House operations, manage staff, and ensure a legendary dining experience while driving sales and guest satisfaction in a fast-paced environment...

Reposted today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $90K *

Unlock potential by driving guest satisfaction and managing Front of House operations. Oversee employee performance, training, and compliance to ensure a legendary dining experience while fostering a...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $90K *

Lead a dynamic Front of House team by driving operations, enhancing guest experience, and ensuring compliance. Foster a fun environment, support training, and manage staffing to deliver legendary serv...

1 month ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $90K *

Elevate the guest experience as a Service Manager, overseeing Front of House operations, training staff, managing performance, and ensuring compliance with policies. Drive sales and cultivate a vibran...

1 month ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $90K *

Join a dynamic team as a Service Manager overseeing Front of House operations. Drive guest satisfaction, manage staff performance, and ensure legendary service while promoting a fun and safe environme...

1 month ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $100K *

Transform customer experience strategy into actionable initiatives. Lead a team driving organizational adoption of CX practices and ensure robust accountability across all business areas while fosteri...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive industrial HVAC excellence by overseeing hands-on operations, mentoring technicians, and resolving complex service challenges. Lead client interactions ensuring high standards and safety in mech...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Lead the sales initiative in the hospitality sector, cultivating partnerships and driving market share growth through strategic outreach and relationship management with hotels and vendors for excepti...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$156K *

Unlock your potential as you lead impactful travel and expense modernization initiatives, driving innovation and enhancing customer experiences for government agencies through collaboration and functi...

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Join a team that's committed to operational excellence and culinary innovation, leading a high-performing commissary with full P&L responsibility while driving profitability and quality across all acc...

5 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$151K - $204K *

Take ownership of high-impact Sales and Marketing analytics, leading a team to drive business outcomes through measurement infrastructure and strategic insights across customer acquisition, revenue ef...

Edmonton, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Elevate operational excellence by driving transformative improvements across Customer Service and Order-to-Cash processes. Collaborate with cross-functional teams to automate and optimize systems, enh...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$74K - $100K *

Engage in leading customer service operations to drive exceptional experiences and performance. Oversee frontline team management, advocate for customers, and leverage insights to enhance service deli...

Mississauga, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $150K *

Shape an efficient service department through strong leadership, strategic staffing, and customer engagement. Drive profitability and performance while ensuring compliance and promoting continuous imp...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $136K *

Take ownership of operations management, leading client services and workplace operations. Drive team growth, operational excellence, and continuous improvement initiatives while ensuring exceptional...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $115K *

Lead business operations and optimize store performance in a dynamic environment. Drive customer satisfaction, manage costs, and foster team collaboration while ensuring safety and compliance. Your le...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$97K - $166K *

Lead the charge in delivering exceptional customer experiences by overseeing a team of service representatives, driving operational improvements, and ensuring customer success across multiple channels...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Unlock potential by leading service excellence across dealerships in your region. As a District Service Manager, you'll drive improvements, enhance technical support, and collaborate closely with team...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Transform dealership performance through effective training, support, and organizational assessment. Manage technical staff and foster collaboration with internal teams to enhance product delivery and...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.