Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Transform team performance and client satisfaction by leading, coaching, and developing talent. Oversee daily metrics while fostering a high-pressure environment focused on achieving business goals an...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Unlock potential by leading a high-performing team, driving performance, and enhancing client satisfaction while developing talent and achieving key performance metrics in a dynamic environment...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Empower manufacturing excellence by driving continuous improvement initiatives. Partner with teams to eliminate inefficiencies, enhance safety, and ensure quality in packaging lines through data analy...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Transform manufacturing outcomes by leading continuous improvement initiatives. Leverage data analysis and strategic thinking to reduce losses and enhance efficiency on packaging lines while coaching...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $82K *

Shape the future of culinary operations by leading a dynamic food service team! Oversee all aspects of food management, from inventory to menu development, driving sustainable practices and ensuring h...

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$133K - $200K *

Drive data analytics strategies by leading a team in developing predictive models, enhancing R&D insights, and optimizing business results through effective execution of analytical campaigns aligned w...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Unlock potential by driving client satisfaction and strategic growth across multiple accounts. Collaborate with cross-functional teams to deliver effective marketing solutions while managing budgets a...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$199K *

Transform revenue growth by leading strategic initiatives, coaching teams, and executing plans across functional areas. Collaborate with management to maximize ROI and anticipate market changes critic...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$142K - $213K *

Lead revenue growth by managing a sales team in the industrial water sector. Engage with clients to deliver innovative solutions, ensuring their key business needs are met. Drive strategic planning an...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Engage with a dedicated team to enhance operational excellence in the West Region. Drive service delivery, support case coverage, and strengthen partnerships, leveraging your leadership to elevate cus...

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Champion operational excellence by leading IT Service Management to ensure effective delivery of quality IT services. Collaborate with teams to drive continuous improvement, enhance customer satisfact...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $90K *

Transform technician support as you mentor apprentices and enhance operational efficiency. Collaborate with the Service Manager to ensure quality service delivery while fostering a culture of safety a...

Auburn, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $140K *

Develop and manage a high-performing team dedicated to exceeding sales and service metrics while fostering a culture of growth, accountability, and exceptional customer experience. Drive business init...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $140K *

Lead a dynamic team to drive service excellence, optimize sales strategies, and foster talent development. Assume accountability for performance metrics while ensuring top-tier support and satisfactio...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $125K *

Lead the charge in managing a high-performing service department, ensuring exceptional customer service while achieving sales and profit goals. Foster strong technician-customer relationships in a dyn...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $150K *

Join a dynamic team to execute sales strategies, cultivate client relationships, and drive business growth in a high-demand market. Leverage your strategic sales expertise to manage channels and meet...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Drive new business growth by leveraging outside sales strategies and building robust client relationships in a dynamic, fast-paced market environment, achieving sales targets while collaborating effec...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $140K *

Partner with us to elevate team performance and exceed sales goals through strategic leadership, accountability, and comprehensive support for stock plan participants in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $140K *

Grow your career with an impactful Team Manager role, overseeing team performance, driving sales, and enhancing participant satisfaction. Leverage your leadership skills to nurture talent and achieve...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $140K *

Lead a dynamic team in delivering exceptional service and sales to stock plan participants while fostering talent development and achieving performance goals through strategic oversight and effective...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Elevate technological strategies by managing cross-functional teams to enhance business goals through effective IT solutions and asset stewardship. Lead with innovation and collaboration in a dynamic...

Waterloo, ONIn-Person

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $83K *

Shape exceptional guest experiences by leading a dynamic Front Office team, maximizing daily operations, and enhancing service quality through strong leadership and innovative strategies. Collaborate...

4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$172K - $238K *

Drive the establishment and leadership of first-line vendor management for secured lending, ensuring effective oversight of critical vendor relationships with a focus on governance, compliance, and op...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Lead the charge in driving inside sales effectiveness and team performance. Oversee strategy implementation, manage diverse teams, optimize workflows, and enhance cross-functional collaboration to ach...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Lead the charge in optimizing maintenance operations and developing long-term strategies for system reliability, safety, and cost efficiency while managing a high-performing team and enhancing digital...

Barrie, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.