Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $139K *

Transform customer engagement by driving service excellence and team performance in a fast-paced environment. Cultivate growth, enhance profitability, and lead compliance efforts while fostering colla...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$105K - $131K *

Unlock potential by leading strategic sourcing for ~$175M in indirect spend, delivering significant EBITDA savings through supplier management and competitive negotiations in a fast-paced, evolving en...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Discover a pivotal role in supporting senior leadership and driving business goals. Collaborate with diverse teams on critical projects and enhance decision-making through effective management and org...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $170K *

Drive success by leading a dynamic team of Account Managers to enhance client relationships, optimize engagement, and navigate changes in the digital marketing landscape, all while fostering a collabo...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive growth in assigned distribution business by managing accounts, suppliers, and operations. Collaborate cross-functionally to ensure customer satisfaction and profitability throughout the supply c...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Transportation

$79K - $92K *

Accelerate progress at managing Change and Problem Management processes to enhance IT service stability. Collaborate across teams to ensure compliance and drive continual improvement through effective...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Drive your career forward by leading innovative product strategies, overseeing the lifecycle from ideation to market, and collaborating with cross-functional teams to achieve growth and success in a d...

Etobicoke, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

Shape and elevate product innovation by driving category planning and execution. Lead cross-functional teams to capitalize on market insights, deliver strategic initiatives, and foster a culture of co...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $90K *

Empower your career by leading a dynamic team while driving operations and shaping strategy. This high-impact role focuses on mentoring, performance, and customer experience, ensuring a collaborative...

Edmonton, ABIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $175K *

Lead the charge in project planning and execution, ensuring alignment across teams while managing resources and risks to deliver successful outcomes in a fast-paced environment...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$83K *

Inspire operational excellence by ensuring compliance with standards while fostering customer satisfaction and quality improvement in a fast-paced environment...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $130K *

Join a dynamic team to oversee fiber optic projects across Hawaii. Drive operational excellence, enhance program management, and ensure safety while meeting customer needs. Embrace challenges and fost...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Transform customer insights by leading a strategic research roadmap, delivering actionable intelligence that drives growth and innovation across the organization. Partner with cross-functional teams t...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Drive a strong safety culture by leading health, safety, and environmental efforts. Oversee compliance, risk assessments, and incident investigations, ensuring a safer workplace across diverse operati...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Join a team that's dedicated to enhancing client relationships and driving success through effective onboarding and adoption strategies in healthcare technology. Take ownership of enterprise accounts...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Optimize pricing strategies to drive growth and profitability in commercial accounts, collaborating across teams to enhance market share and customer satisfaction. Lead a developing team and leverage...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Shape operations by leading a high-performing team focused on service excellence, financial growth, and customer satisfaction while ensuring compliance and operational efficiency within the profit cen...

Gravenhurst, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Empower operations by leading a dynamic team in managing freight forwarding, ensuring excellence in Air and Ocean import/export. Drive station growth, maintain compliance, and nurture customer relatio...

Montreal, QCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$100K - $140K *

Unlock your potential by leading hands-on operations in a dynamic freight forwarding environment. Manage and inspire a skilled team while driving growth and performance across Air and Ocean import/exp...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$85K - $100K *

Make your mark at a national logistics leader by optimizing warehouse operations, leading diverse teams, and driving compliance and efficiency in a dynamic environment. Enhance productivity and exceed...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Transform operations by leading a dynamic team across multiple sites, driving compliance, and optimizing processes. Collaborate with various functions to elevate performance and customer satisfaction...

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Drive operational excellence by overseeing a diverse team across multiple sites, enhancing efficiency, ensuring compliance, and fostering a culture of safety and accountability for impactful logistics...

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $130K *

Lead the charge in automotive sales management, driving team success, structuring profitable deals, and enhancing customer satisfaction in a dynamic dealership environment...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$79K - $158K *

Drive growth by identifying and securing high-value service opportunities in the commercial HVAC sector. Become a trusted advisor, optimizing customer assets and enhancing operational sustainability t...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $158K *

Unlock new business potential by driving growth in commercial HVAC services. Build strategic relationships with clients, enhance their operational efficiency, and leverage a robust portfolio of soluti...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.