Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Lead the charge in delivering top-notch service quality to clients by managing a dedicated team, implementing best practices, and continuously improving operational efficiencies for exceptional custom...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Empower growth by leading customer relationships and driving profitability through strategic planning, market analysis, and cross-functional collaboration for your assigned programs and customers...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Accelerate operational excellence and drive compliance in aerospace manufacturing. Lead a team focused on safety, quality, and delivery, while optimizing resources and enhancing processes in a regulat...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Transform service delivery with a dynamic team committed to client success. Lead consultants, establish best practices, and implement continuous improvement strategies to enhance client satisfaction a...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead the charge in ensuring service excellence for managed services clients. You'll spearhead a team focused on quality, compliance, and continuous improvement, defining processes to enhance efficienc...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Transform service delivery by leading a team to enhance client satisfaction, implement best practices, and drive continuous improvement. Ensure compliance, manage complex issues, and contribute to str...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Transform organizational performance by leading process improvements and cross-functional initiatives, maximizing efficiency and quality, while driving sustainable changes aligned with strategic busin...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $160K *

Join a team that's driving enterprise technology initiatives across Finance, HR, and Operations. As an experienced IT Project Manager, you will lead complex projects, ensuring timely delivery and alig...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $242K *

Lead the charge in driving enterprise sales growth by managing and developing a high-performing team focused on delivering wireless solutions. Cultivate strategic relationships and achieve sales targe...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$60K - $103K *

Drive customer satisfaction and financial performance by managing service agreements, fostering relationships, and delivering tailored solutions. Balance client interactions with strategic back-office...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$77K - $173K *

Transform sales execution by leading a high-performing team to enhance seller productivity and pipeline quality, in collaboration with sales leadership and cross-functional partners. Drive measurable...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock potential by leading a strategic cybersecurity team focused on both defense and offense. Ensure robust security operations and incident response while driving innovation across diverse environm...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Engage and lead a team of Store Managers across multiple locations to achieve sales targets, develop store strategies, and uphold company standards for growth and operational excellence within the dis...

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Pioneer efficient building maintenance operations. Oversee mechanical systems, implement preventive maintenance programs, and manage repair work. Collaborate with property management to ensure safety...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$77K - $173K *

Join a team that's focused on enhancing sales execution and productivity. Lead Sales Enablement Managers in improving sales strategies, pipeline quality, and seller performance across a dynamic B2B en...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$77K - $173K *

Lead a high-performing Sales Enablement team to enhance sales execution, improve seller productivity, and drive pipeline generation quality. Collaborate cross-functionally to implement scalable strate...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$77K - $173K *

Transform sales execution by leading a high-performing Sales Enablement team. Drive productivity, pipeline quality, and scalable selling behaviors while collaborating with leadership to enhance early...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$77K - $173K *

Lead a high-performing Sales Enablement team to enhance sales execution and productivity. Partner with cross-functional leaders to drive pipeline creation and ensure consistent selling behaviors throu...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Transform client partnerships by leading solution development and operational execution. Bridge technical and operational needs, ensuring seamless alignment between teams for enhanced client satisfact...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Elevate client outcomes by bridging solutions design and operational execution, ensuring strategic alignment and successful implementation through collaborative engagement and problem-solving across t...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Deliver innovative solutions by collaborating with cross-functional teams to align pricing, operations, and client needs, ensuring effective execution that meets strategic goals. Drive problem-solving...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Transform client-facing solutions by collaborating across teams to ensure operational execution meets strategic goals, while tackling risks and enhancing overall service delivery for optimal client sa...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Join us to bridge the gap between solution design and operational execution, ensuring client success through innovative problem-solving and cross-functional collaboration. Drive strategic initiatives...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Drive strategic solutions in a high-impact role bridging development, pricing, and operations. Engage with clients, solve complex challenges, and enhance operational performance to ensure seamless imp...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.