Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $135K *

Join a dynamic finance team as an Accounting Manager, overseeing key accounting operations while driving accuracy in financial reporting and systems. Lead a team, enhance practices, and contribute to...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K *

Drive customer relationships and meet sales targets by identifying needs and providing solutions. Collaborate with internal teams to enhance customer satisfaction while managing strategic accounts acr...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Manage client relationships and coordinate delivery activities to ensure successful outcomes through effective governance, proactive communication, and seamless collaboration among internal and extern...

Laval, QCHybrid

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$70K - $105K *

Unlock potential by providing top-tier support solutions for our clients. Collaborate closely with Introducing Brokers and Portfolio Managers to resolve technical issues, enhance client satisfaction...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $143K *

Join a team that's dedicated to driving store performance and customer satisfaction. As a leader in our retail environment, you'll empower your team, enhance inventory management, and achieve sales ta...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that's shaping the future of food quality management. Oversee the development of plant strategies, lead quality initiatives, and partner with cross-functional teams to enhance food safety...

Vaughan, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Unlock potential by developing and implementing a robust plant quality strategy, ensuring compliance with food safety standards, and enhancing quality processes while leading and growing a dedicated q...

Woodbridge, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Lead global IT support operations across AMER, APAC, and EMEA, driving automation, AI troubleshooting, and ensuring seamless employee technology experiences in a high-performing 24/7 support environme...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Advance automotive sales excellence by leading a dynamic team, driving performance, and enhancing customer experience in a vibrant new dealership setting...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $125K *

Take ownership of technician scheduling and customer communication, optimizing daily service operations in a high-volume, emergency-focused plumbing environment. Serve as a key point of contact while...

Burnaby, BCIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $155K *

Engage with diverse clients to drive impactful accounting & finance solutions, enhancing process efficiencies from reporting to systems implementation. Collaborate with executives on strategic project...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $90K *

Manage a dynamic service department, ensuring efficient scheduling, directing personnel, and maintaining records while driving customer satisfaction and operational improvements within a fast-paced en...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Lead a high-performing store, driving sales, engagement, and culture. Manage daily operations while ensuring exceptional member experiences and adherence to financial goals. Cultivate leadership capab...

Kitchener, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $90K *

Lead operations as a Service Manager focused on overseeing technician performance, ensuring customer satisfaction, managing schedules, and promoting efficiency in service delivery within a dynamic wor...

1 month ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Empower business growth by leveraging client relationships and innovative strategies. Utilize wireless, wireline, and IoT solutions to meet client needs, driving new business within the commercial acc...

Brampton, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K - $110K *

Unlock your potential in sales by building strong customer relationships, managing territories effectively, and delivering expert consultations. Use tools like Salesforce to track progress and achieve...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$88K - $105K *

Drive excellence in service delivery by managing vendors and support functions, ensuring high-quality outcomes and efficient processes that align with organizational goals while fostering continuous i...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $97K *

Engage with customers as a trusted advisor, driving satisfaction and adoption. Collaborate across teams to ensure successful implementation and ongoing support, fostering long-term relationships and i...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$78K - $97K *

Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Lead the accounting function for a manufacturing operation, ensuring accuracy and integrity in daily activities, financial reporting, and collaboration with leadership to drive insights and performanc...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Unlock your potential by leading a team to enhance CRM technology and customer strategies, ensuring successful integration across service channels and liaising with IT and business sectors for optimal...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Shape the future of customer engagement by leading CRM technology initiatives. Manage a team to enhance customer satisfaction and drive loyalty through innovative CRM strategies and integration with v...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive innovative CRM solutions by leading cross-functional teams to enhance customer engagement strategies. Oversee technology integration, optimize data management, and mentor staff, ensuring alignme...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.