Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Regulated Services Product Management Leader
$120K - $145K *
Shape the future of regulated services by leading a high-performing product management team. Oversee the entire product lifecycle, ensuring alignment with business objectives and compliance mandates w...
2 weeks ago
$90K - $110K *
Lead and manage complex projects with diverse stakeholders, ensuring alignment and success through effective planning, execution, and oversight of methodologies and deliverables while driving team eng...
Reposted 3 weeks ago
$95K - $115K *
Elevate your career by leading product sourcing and vendor partnerships. Drive profitability and quality while coaching a team of analysts. Collaborate across departments to enhance marketing strategi...
1 week ago
$100K - $120K *
Partner with us to drive product sourcing and vendor relations, enhancing profitability and quality. Lead a team, influence creative strategies, and stay ahead of market trends in a dynamic environmen...
1 week ago
$95K - $115K *
Drive product sourcing and vendor partnerships to enhance profitability and quality. Lead a team in product management while collaborating with internal stakeholders to support creative strategies and...
1 week ago
$95K - $115K *
Lead product sourcing and vendor negotiations while driving new product development. Collaborate with internal teams to enhance profitability and quality, and coach a team of analysts to achieve strat...
1 week ago
$100K - $120K *
Grow your career with a dynamic role overseeing product sourcing, vendor negotiations, and team development. Drive profitability and quality while collaborating with cross-functional teams to enhance...
1 week ago
$73K - $92K *
Support the development of operational management skills to independently run a dental office. Engage in training and practical application to drive team performance and achieve financial goals within...
Today
Regional Service Manager, West, TransLogic
$96K - $110K *
Join a team that's dedicated to delivering exceptional customer service while leading a large Field Service organization. Drive customer satisfaction and operational excellence through effective leade...
2 days ago
Regional Service Manager, West, TransLogic
$96K - $110K *
Transform customer experiences by leading a dedicated service team, ensuring exceptional support and satisfaction. Collaborate across departments to address client needs, manage escalations, and drive...
2 days ago
$70K - $100K *
Lead the charge in service operations, ensuring exceptional customer satisfaction and technician performance while driving departmental profitability and efficiency in a dynamic agricultural environme...
Today
$70K - $100K *
Empower a dynamic service team by overseeing operations, enhancing customer satisfaction, and driving departmental profitability. Your leadership will shape a productive environment and ensure high-qu...
Today
Servicing Implementation Manager
$80K - $95K *
Join a team that's transforming the mortgage servicing landscape by leading critical partner implementations. You'll manage onboarding processes, ensuring seamless transitions to our servicing platfor...
Reposted 1 week ago
$115K - $140K *
Join a team that's dedicated to transforming patient engagement through innovative marketing strategies. You'll develop and execute multichannel campaigns, crafting compelling content that drives enro...
2 weeks ago
Enterprise Core Customer Success Manager
$109K - $141K *
Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...
Reposted 3 days ago
Enterprise Core Customer Success Manager
$88K - $118K *
Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...
Reposted 1 week ago
Senior Customer Success Operations Manager
$104K - $176K *
Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...
Reposted 3 weeks ago
$151K - $178K *
Shape the future of credit decisioning by leading a team focused on automating underwriting processes, enhancing portfolio analytics, and driving policy governance in a fast-paced fintech environment...
3 weeks ago
$127K - $158K *
Transform service operations by leading a team to enhance customer satisfaction and achieve strategic objectives. Drive budget management and operational excellence while fostering strong relationship...
Yesterday
$110K - $130K *
Champion environmental compliance initiatives for airport projects, ensuring adherence to regulations, conducting assessments, and integrating sustainability into project planning. Serve as liaison wi...
Reposted 1 week ago
$80K - $95K *
Join our team to oversee environmental management and energy efficiency initiatives. Collaborate with personnel to ensure compliance with sustainability goals and regulations while promoting best prac...
3 weeks ago
$80K - $95K *
Transform dealer services by leading operational excellence, building high-performing teams, and driving continuous improvement initiatives to enhance the dealer experience and support business growth...
1 week ago
Servicing Ops Manager - Deposit Intake
$80K - $95K *
Lead and inspire a team in managing deposit processing operations, ensuring compliance and efficiency. Drive performance through data analysis, risk management, and continuous improvement while foster...
Reposted 1 week ago
Customer Experience Program Manager
$80K - $95K *
Drive the transformation of customer experience programs by managing strategic initiatives and ensuring operational excellence across teams. Lead adoption efforts to enhance customer engagement and re...
Reposted 3 weeks ago
Automotive Customer Success Manager
$100K - $120K *
Unlock potential by managing enterprise accounts, driving product adoption, and delivering measurable value while identifying growth opportunities throughout the customer lifecycle...
2 weeks ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.