Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$75K - $141K *

Manage sourcing operations by leading a team focused on procurement activities. Coordinate closely with stakeholders to enhance process efficiency, ensure compliance, and drive continuous improvement...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Shape the future of enterprise IT support by overseeing seamless user assistance across classified environments. Lead operational strategies to enhance mission-ready capabilities and drive process imp...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Explore your potential as a senior operational leader in user support, enhancing mission-critical services across diverse security environments while managing a dynamic team dedicated to excellence an...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$74K - $96K *

Partner with us to drive success through strategic management of third-party relationships, enhancing performance, and ensuring compliance with company goals. Shape impactful initiatives and lead proj...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Elevate procurement excellence by designing robust processes and tools, driving significant cost savings, and fostering stakeholder collaboration across diverse spend categories to shape an impactful...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$82K - $95K *

Join a team that's committed to driving sales growth and market share. Lead and develop a dynamic sales team while ensuring exceptional customer service and achieving strategic business objectives for...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Develop and execute strategic procurement initiatives for key categories, ensuring compliance and performance. Collaborate with cross-functional teams to manage supplier relationships, optimize cost s...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Engage district operations by leading and developing teams to ensure exceptional customer experiences, optimize financial performance, and maintain safety standards while driving strategic objectives...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Drive district operations by leading staff development, ensuring customer satisfaction, managing financial performance, and maintaining safety compliance to achieve strategic goals in a high-performin...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Shape the future of district operations by leading and developing teams to enhance customer experiences, manage financial performance, and ensure compliance with industry standards while driving strat...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Join a team that's shaping customer success internationally, leading a diverse team where your expertise drives retention and growth, ensuring our customers thrive while navigating complex markets wit...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Drive customer success by leading a team focused on retention and growth across international markets. Shape the strategies that enhance customer value while fostering cross-functional collaboration t...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Transform customer success in a global team, leading to retention, growth, and adoption. Drive operational excellence while managing diverse cultural and regional nuances to enhance customer relations...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Transform customer success by leading a high-performing international team, driving retention and adoption while ensuring impactful customer relationships and growth across diverse global markets...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Lead and develop a high-performing Customer Success team to optimize customer retention and adoption across international markets. Drive operational excellence and foster cross-functional collaboratio...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive operational excellence by overseeing multi-tier user support, optimizing performance in classified environments, and enhancing mission readiness through strategic leadership and innovative servi...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$75K - $95K *

Drive field operations, support technicians, and ensure outstanding customer service in heavy equipment maintenance. Collaborate closely to optimize service processes, enhance operational efficiency...

Calgary, ABIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Transportation

$75K - $95K *

Join a team that's committed to delivering seamless installation projects across multiple sites, ensuring customer satisfaction through effective coordination and strong relationship management in a d...

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$102K - $152K *

Lead and enhance data governance operations to ensure trusted, well-governed, and discoverable data. Drive metadata management and data quality initiatives while mentoring a team and collaborating wit...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $188K *

Lead the strategy for global Early in Careers programs, focusing on attracting and engaging emerging talent. Collaborate with universities and internal stakeholders to build sustainable talent pipelin...

Ottawa, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$70K - $95K *

Elevate our B2B commercial sales strategy by leading teams, nurturing customer relationships, and driving growth through effective communication and expert knowledge of automotive parts for lasting im...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Elevate B2B growth by building strong partnerships, leading a dynamic team, and driving sales initiatives. Utilize your automotive knowledge and leadership skills to ensure exceptional service and ach...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate the commercial sales landscape by forging strong partnerships, driving growth, and leading a dedicated team. This role demands passion for automotive parts combined with sharp sales acumen to...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Drive commercial growth as you manage key customer relationships, lead a dedicated sales team, and leverage your automotive expertise to ensure exceptional service while achieving performance targets...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Empower our commercial sales team to drive B2B growth, leveraging strong customer relationships and leading a high-performing workforce to deliver exceptional automotive solutions nationwide...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.