Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$80K - $95K *
Drive operational excellence by leading teams, enhancing efficiency, and ensuring compliance. This role combines strategic oversight with hands-on leadership to support organizational goals and foster...
1 week ago
$105K - $132K *
Join a team that's transforming service operations for utility-scale energy storage systems. Oversee inventory, warranty processes, and warehouse logistics to ensure customer satisfaction and operatio...
3 weeks ago
$105K - $132K *
Join a dynamic team as a Service Operations Manager, overseeing service operations for utility-scale energy storage systems. Drive efficiency, manage inventory, and ensure compliance to enhance custom...
3 weeks ago
$78K - $87K *
Elevate your career by leading a high-performing team to develop and manage a strategic carrier network, ensuring reliable and cost-effective transportation services while fostering collaboration and...
3 weeks ago
$80K - $95K *
Shape the future of automotive finance by expanding market share, building dealer relationships, and enhancing program adoption. Collaborate with teams to drive business growth and ensure high custome...
3 weeks ago
$72K - $97K *
Optimize partnerships by managing and scaling manufacturer relationships, collaborating across teams to drive strategic initiatives and enhance customer experiences. Leverage your expertise to foster...
2 weeks ago
Enterprise Customer Success & Account Manager (AEO)
$90K - $105K *
Innovate customer partnerships by driving platform adoption and strategic alignment. As a key advisor, you'll enhance executive relationships, identify growth opportunities, and ensure exceptional out...
2 weeks ago
District Manager - Metro by T-Mobile
$130K *
Drive your career forward! Lead a dynamic team, enhance customer engagement, and achieve sales targets while ensuring operational excellence across multiple locations in a thriving wireless retail env...
4 weeks ago
$100K - $120K *
Empower a dynamic Service Desk team to drive IT service excellence through strategic leadership and optimized processes in a high-demand environment, ensuring top-tier customer support and operational...
1 month ago
$113K - $130K *
Manage a high-performance property accounting team, ensuring timely completion of financial statements, budgets, and audits while fostering a collaborative environment and driving process improvements...
1 week ago
$70K - $119K *
Elevate store operations by leading a team, driving sales, and enhancing customer satisfaction. Oversee merchandising, manage budgets, and ensure a positive shopping experience while fostering team de...
2 weeks ago
$70K - $119K *
Transform your career by leading store operations, driving sales, and enhancing customer satisfaction. Develop and coach a dynamic team while managing inventory and promoting products to achieve store...
2 weeks ago
$113K - $130K *
Advance your career as you lead a property accounting team, ensuring timely financial reporting and project completion while fostering a high-performance culture in a dynamic commercial real estate en...
1 week ago
$113K - $130K *
Elevate your career by leading a high-performance property accounting team, ensuring timely financial reporting and compliance while driving process improvements and mentoring junior staff in a dynami...
1 week ago
Software Quality Assurance Manager
$135K - $150K *
Drive quality transformation by leading a blended Quality Engineering team, modernizing testing processes, and implementing AI-driven automation strategies to enhance software quality and delivery acr...
3 weeks ago
Regulated Services Product Management Leader
$120K - $145K *
Shape the future of regulated services by leading a high-performing product management team. Oversee the entire product lifecycle, ensuring alignment with business objectives and compliance mandates w...
2 weeks ago
$90K - $110K *
Lead and manage complex projects with diverse stakeholders, ensuring alignment and success through effective planning, execution, and oversight of methodologies and deliverables while driving team eng...
Reposted 3 weeks ago
$95K - $115K *
Elevate your career by leading product sourcing and vendor partnerships. Drive profitability and quality while coaching a team of analysts. Collaborate across departments to enhance marketing strategi...
1 week ago
$100K - $120K *
Partner with us to drive product sourcing and vendor relations, enhancing profitability and quality. Lead a team, influence creative strategies, and stay ahead of market trends in a dynamic environmen...
1 week ago
$95K - $115K *
Drive product sourcing and vendor partnerships to enhance profitability and quality. Lead a team in product management while collaborating with internal stakeholders to support creative strategies and...
1 week ago
$95K - $115K *
Lead product sourcing and vendor negotiations while driving new product development. Collaborate with internal teams to enhance profitability and quality, and coach a team of analysts to achieve strat...
1 week ago
$100K - $120K *
Grow your career with a dynamic role overseeing product sourcing, vendor negotiations, and team development. Drive profitability and quality while collaborating with cross-functional teams to enhance...
1 week ago
$73K - $92K *
Support the development of operational management skills to independently run a dental office. Engage in training and practical application to drive team performance and achieve financial goals within...
Today
Regional Service Manager, West, TransLogic
$96K - $110K *
Join a team that's dedicated to delivering exceptional customer service while leading a large Field Service organization. Drive customer satisfaction and operational excellence through effective leade...
2 days ago
Regional Service Manager, West, TransLogic
$96K - $110K *
Transform customer experiences by leading a dedicated service team, ensuring exceptional support and satisfaction. Collaborate across departments to address client needs, manage escalations, and drive...
2 days ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.