In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Senior Manager, Analytics, Customer Experience
$219K - $323K *
Lead a team of data scientists to enhance customer resolutions across support channels. Drive analytical vision and measurement frameworks that improve customer experience while managing operational c...
4 weeks ago
$85K - $118K *
Join a team that's dedicated to enhancing customer experience in healthcare. Manage relationships, provide training, and secure contract renewals while driving the successful adoption of our SaaS solu...
4 weeks ago
$120K - $135K *
Champion operational excellence by enhancing claims processes, managing performance, and ensuring compliance within a dynamic insurance environment while collaborating with diverse stakeholders for op...
3 weeks ago
$125K - $175K *
Champion sales growth by leading and coaching a dynamic team, ensuring exceptional service and customized solutions for homeowners, while driving revenue and expanding market presence in the residenti...
3 weeks ago
$100K *
Elevate guest satisfaction by managing all aspects of food service operations, including budget oversight, staff supervision, and compliance with health and safety standards while developing nutritiou...
Today
$165K - $185K *
Join a dynamic team as you lead the execution and growth of client engagements. Oversee project delivery, drive client satisfaction, and enhance team performance while managing multiple strategic acco...
Reposted 3 weeks ago
$85K - $120K *
Transform the product landscape by collaborating cross-functionally to define, develop, and enhance product lines that drive customer satisfaction and compliance while improving overall product perfor...
4 weeks ago
$95K - $115K *
Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...
3 weeks ago
Manager, A&A Commercial and Small Business Underwriting (Bilingual)
$107K - $145K *
Lead a dynamic underwriting team focusing on commercial financing. Leverage your credit expertise to guide credit proposals and enhance risk mitigation for agribusinesses, while fostering a collaborat...
1 week ago
Manager, A&A Commercial and Small Business Underwriting (Bilingual)
$107K - $145K *
Advance your career by leading a regional underwriting team, leveraging your commercial financing expertise to enhance credit proposals for agribusinesses, and fostering a collaborative, high-performa...
1 week ago
$70K - $95K *
Join a team that's dedicated to executing impactful trade shows and events. As a coordinator, you'll manage schedules, client communications, and logistics to ensure seamless project delivery and clie...
1 week ago
$90K - $110K *
Lead the charge in transforming data into actionable insights that drive customer engagement and strategic decision-making. Develop analytics and reporting capabilities to enhance business performance...
1 week ago
Manager, Distributor Operations
$92K - $115K *
Transform distributor operations by managing sales tracing and chargeback strategies. Collaborate cross-functionally to enhance channel support and drive efficiency in a role pivotal for overseeing $3...
2 weeks ago
Sr. Manager, Product Management - Air Travel Commerce Content, Remote
$100K - $127K *
Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...
Reposted 3 weeks ago
$100K - $120K *
Manage the continuous operations of satellite command and control systems. Lead personnel, oversee training, and ensure all spacecraft missions are supported efficiently with appropriate documentation...
2 weeks ago
$88K - $105K *
Shape the future of B2B marketing by developing and executing impactful strategies. Collaborate cross-functionally to elevate brand awareness, optimize campaigns, and support business growth with stra...
3 days ago
$80K - $95K *
Drive the efficiency and productivity of daily operations while leading teams to ensure quality and customer satisfaction. Oversee compliance and develop process improvements to meet operational objec...
Reposted yesterday
$80K - $95K *
Optimize daily operations and lead teams to drive efficiency, safety, and quality. Collaborate cross-functionally to meet performance standards and enhance customer satisfaction while promoting contin...
Reposted yesterday
$80K - $95K *
Create a high-performance culture by leading logistics operations, maximizing efficiency, and implementing strategies that ensure smooth delivery while guiding your team towards success...
Reposted 1 week ago
$85K *
Grow your career with a dynamic role overseeing multiple property sites, enhancing operations through leadership, strategic management, and effective communication, while driving occupancy and profita...
1 week ago
$100K - $120K *
Drive financial operations by leading monthly closes, ensuring accuracy and compliance, and collaborating across departments to enhance efficiency and support business growth...
1 week ago
$100K - $120K *
Contribute to our financial success by managing accounting operations, leading month-end close processes, and ensuring compliance with standards. Collaborate across departments to deliver insights tha...
1 week ago
$100K - $120K *
Partner with us to lead and optimize month-end accounting processes, ensuring financial accuracy and compliance while collaborating across departments to support long-term business growth and operatio...
1 week ago
$100K - $120K *
Shape the future of our financial operations as an Accounting Manager, guiding daily and monthly procedures, collaborating across departments, and driving process improvements for long-term success an...
1 week ago
Supplier Business Manager - IP&E
$102K - $180K *
Drive supplier strategy and growth globally, fostering relationships and executing plans to maximize revenue and market share across the IP&E portfolio. Lead regional teams and optimize operational ex...
Yesterday
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.