Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $120K *

Lead the charge in driving sales growth by managing accounts and crafting tailored solutions for clients, ensuring exceptional service and product excellence in diverse industries. Elevate customer sa...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $135K *

Unlock potential by managing and expanding client accounts while delivering expert solutions with our extensive product lineup, driving sales growth in a dynamic market environment...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $85K *

Lead the charge in financial oversight, ensuring accuracy and efficiency while fostering collaboration within the Accounting Team to enhance operational understanding and guest satisfaction...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $124K *

Drive strategic supply chain projects, enhance supplier performance, and implement continuous improvements, collaborating with cross-functional teams to achieve operational excellence and deliver impa...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $124K *

Drive strategic supply chain initiatives to optimize performance, reduce costs, and enhance supplier collaboration while leading cross-functional teams in project management and continuous improvement...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Drive strategic IT operations across multiple locations, ensuring seamless infrastructure management. Lead initiatives in network, server, and storage systems, enhancing reliability and security while...

North York, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $229K *

Reimagine customer data governance and marketing analytics to enhance enterprise performance. Collaborate across functions to drive data excellence, compliance, and insightful decision-making that boo...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $167K *

Lead the charge in enhancing the Bank's Fraud Program, driving initiatives, monitoring execution, and aligning activities with risk appetite and regulations to protect clients and streamline operation...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $168K *

Develop a high-performing pharmacy team focused on excellent patient care, compliance, and operational efficiency. Champion best practices, manage pharmacy workflows, and foster a culture of safety an...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead and optimize the performance of ABB Medium Voltage systems at a key LNG site, ensuring operational stability, direct technical support, and maintaining strong customer relationships through effec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$135K - $168K *

Seeking a dedicated Pharmacy Manager to lead a pharmacy team, enhance patient care, drive performance excellence, and ensure compliance with regulations while fostering a supportive and engaging work...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Develop and manage complex contracts while guiding associates through the lifecycle. Oversee negotiations, ensure compliance, and maintain vendor relationships, contributing to operational efficiency...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$112K - $140K *

Transform workforce management in a dynamic fulfillment network by leveraging data-driven insights to optimize staffing, performance, and operational strategies, enhancing business growth and customer...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Lead a dynamic team focused on maximizing operational efficiency and compliance. Collaborate with upper management to enhance policies, oversee personnel activities, and optimize resource allocation w...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$120K - $150K *

Shape the future of our brand's social media presence, crafting impactful content and strategies across platforms, while measuring success and driving customer engagement in the enterprise AI space...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of our brand by creating and executing a bold social media strategy. In this key role, you will build our voice, engage audiences, and develop content channels to elevate our presence...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Accelerate your career by overseeing Service Provider relationships, driving compliance, and enhancing customer experiences. Collaborate with teams to optimize operational performance and ensure align...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Unlock customer success by leading service delivery across cross-functional teams, ensuring operational excellence and performance against contractual commitments. Drive value realization and continuo...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Take ownership of customer success as you lead cross-functional teams in delivering cohesive service experiences. Drive performance and operational excellence while managing key KPIs and ensuring long...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Grow your career with us by leading service delivery initiatives that enhance customer success across complex operational environments. Drive performance excellence while ensuring alignment with custo...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$88K *

Strategize effective baggage operations by overseeing safety, budget management, and team leadership within a high-volume international airport environment while ensuring compliance with aviation regu...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$163K - $218K *

Develop impactful strategies across acquisition, engagement, and retention initiatives. Collaborate with cross-functional teams to drive product execution in fast-paced environments while optimizing u...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Join to define and implement accounting and eInvoicing solutions, collaborating with clients and internal teams to ensure accurate requirements and successful product delivery across diverse enterpris...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive production efficiency by coordinating materials and schedules, analyzing inventory, and leading continuous improvement efforts. Collaborate with teams to achieve operational goals and enhance cu...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $126K *

Empower your career by partnering with leaders to enhance talent management, engagement, and performance. This strategic role drives HR initiatives that cultivate a high-performance culture, fostering...

Mississauga, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.