Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$130K - $145K *

Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Champion the daily operations of our service and sales office by leading a multidisciplinary team to enhance service and construction revenue while ensuring operational excellence and adherence to saf...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Transform operations and team performance across multiple properties in the multifamily sector. Lead audits, prioritize asset enhancement, and drive financial efficiencies to achieve long-term objecti...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $110K *

Drive customer success by leading a team to enhance logistics solutions and strengthen client relationships, focusing on problem-solving and leveraging technology to deliver measurable business value...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$93K - $159K *

Elevate analytics management by overseeing a high-performing team for data-driven decisions. Lead reporting solutions, improve processes, and ensure compliance with strategic operational objectives ac...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by driving reporting standardization and automation across the enterprise. Collaborate with cross-functional teams to enhance efficiency and accuracy in reporting processes, supportin...

Laval, QCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $95K *

Support a dynamic service team by managing operations, improving efficiency, and ensuring client satisfaction while developing a positive work culture and driving profitability within a busy service e...

Abbotsford, BCIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform market strategies by leading a high-performing team to achieve sales and profit goals. Drive operational excellence while fostering strong relationships with associates, customers, and natio...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Lead a high-volume automotive dealership, driving sales and profitability while building a strong, accountable team focused on operational excellence and customer satisfaction...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$61K - $104K *

Transform retail operations by driving sales, enhancing customer experience, and managing staff effectively. Oversee inventory and merchandising, ensuring superior service and financial performance wh...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Grow your career with a dynamic role leading HVAC/R operations, managing a skilled technician team, and driving commercial performance across multiple markets, ensuring excellence in service delivery...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Drive growth and efficiency by leading a high-performing HVAC/R technician program. Oversee field operations, deliver exceptional customer service, and manage financial metrics to scale operations acr...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$108K - $135K *

Champion a safety-first culture by leading materials management, procurement, and inventory control. Drive continuous improvement and enhance supplier collaboration to ensure operational excellence in...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Partner with us to lead and elevate technology operations across a large enterprise. Manage teams, drive strategic objectives, and optimize cross-functional collaboration to achieve scalable, high-per...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $110K *

Drive operational excellence and strategic growth in waste management, fostering key relationships with municipalities while ensuring safety and compliance. Lead an effective team, manage P&L, and ide...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Transform quality assurance processes by leading inspection teams and ensuring product excellence while optimizing operations. Drive continuous improvement initiatives and maintain high standards in a...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Champion a safety-first culture across diverse environments, ensuring compliance, training, and development of safety programs that protect employees and promote a sustainable workplace. Build relatio...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Unlock potential by leading supply chain strategies for food categories, driving innovation, cost management, and supplier collaboration to enhance quality and efficiency across multiple brands while...

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Champion category leadership to innovate, optimize costs, and enhance supply chain strategies across food products for major brands. Engage with suppliers to drive breakthrough results while ensuring...

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$155K - $180K *

Join a team that's redefining automotive excellence by leading strategic programs that enhance sales, dealer networks, and customer experience. Drive cross-functional initiatives in a collaborative, f...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Accelerate commercial growth by leading a high-performing team, fostering strong customer relationships, and leveraging automotive expertise to deliver exceptional service and performance metrics. Emp...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Inspire growth as you lead our B2B sales initiatives, forging strong customer partnerships and developing a dynamic team dedicated to excellence in service and performance metrics for sustained succes...

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Oversee execution of commercial sales strategies, driving growth and nurturing client relationships, while leading a team to deliver exceptional service and performance against metrics in a dynamic, r...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Unlock business growth by leading a dynamic sales team, nurturing B2B partnerships, and delivering exceptional service while achieving performance targets and enhancing customer relationships in a fas...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive B2B growth by leveraging automotive knowledge and leadership skills. Cultivate strong relationships with commercial accounts while empowering your team to achieve sales success through effective...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.