Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $140K *

Drive new business acquisition strategy while enhancing automation and performance across diverse Retail Media sectors. Lead a team, assess market opportunities, and implement scalable solutions to ma...

Reposted yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $140K *

Take ownership of brand acquisition strategy, driving collaboration and innovation to uncover revenue opportunities in CPG and FHH sectors, while elevating team performance through actionable insights...

Reposted yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$83K *

Join a team that's dedicated to managing diverse mid-market Commercial Lines accounts. Leverage your expertise to provide strategic support, navigate client needs, and drive successful insurance marke...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$129K - $162K *

Shape the future of customer lifecycle systems by leading strategic initiatives across departments to enhance retention and expand outcomes while driving large-scale programs from conception to execut...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $163K *

Lead the charge in optimizing financial performance across a complex network, collaborating with senior leadership and diverse teams. Drive operational insights and efficiency, playing a vital role in...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $125K *

Accelerate your career with this leadership role overseeing accounting operations, directing a team, managing compliance, and enhancing processes. Collaborate with stakeholders to drive performance an...

Vancouver, BCIn-Person

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $100K *

Elevate client experiences by managing 30-50 middle-market Commercial Lines accounts. Provide expert insight, support marketing and renewals, and ensure client satisfaction while collaborating with sa...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Shape the future of transportation operations by leading and optimizing logistics functions across a dynamic network, driving performance, customer satisfaction, and strategic initiatives to ensure im...

Surrey, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$75K - $100K *

Transform the client experience by managing middle-market Commercial Lines accounts. Engage with clients on renewals, market analysis, and insurance placement while leading initiatives to expand custo...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $100K *

Join a team that's dedicated to managing and developing middle-market Commercial Lines accounts, where you'll engage with clients, provide expert support, and collaborate with industry professionals t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $100K *

Provide tailored support to mid-market Commercial Lines clients, managing renewals and placements while collaborating with internal teams to deliver optimal insurance solutions. Build relationships an...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $100K *

Engage clients by managing 30-50 Commercial Lines insurance accounts, ensuring proactive support, technical expertise, and seamless renewals while collaborating with internal teams to deliver tailored...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$128K - $238K *

Lead the charge in optimizing technical integrations by managing and mentoring a high-impact Sales Engineering team, driving process improvements and automating systems to enhance client support and t...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$185K - $248K *

Drive strategic leadership and operational excellence, enhancing guest experiences and Cast engagement while achieving financial growth and performance across diverse resort operations...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$85K - $105K *

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $110K *

Elevate client service excellence by overseeing retirement plan administration, driving client satisfaction, and resolving complex issues. Build relationships while ensuring compliance and operational...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $115K *

Unlock your potential by leading client digital strategies and enhancing healthcare communications. Collaborate with cross-functional teams to innovate and deliver impactful solutions while mentoring...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $121K *

Join a team that's dedicated to enhancing customer satisfaction and driving growth by managing service operations across the Northeast U.S. and Canada. Leverage your technical expertise to provide han...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join our team to lead core accounting operations, ensuring accurate financial reporting. Balance hands-on execution with leadership to influence business decisions and drive process improvements.Your...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $120K *

Lead the Technology Automation team to drive operational efficiency and implement intelligent automation solutions across multiple centers of excellence. Oversee project delivery, team management, and...

Montreal, QCIn-Person

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $100K *

Drive exceptional quality in luxury aircraft painting operations, overseeing production across shifts and ensuring high standards. Collaborate with cross-functional teams to deliver custom paint proje...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $110K *

Take ownership of operational performance and revenue growth in the service department. You will analyze KPIs to drive strategic decisions, optimize resources, and enhance customer satisfaction while...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$96K - $145K *

Oversee manufacturing operations to ensure cost efficiency and productivity. Drive continuous improvement initiatives while managing team performance and safety standards. Lead strategic planning and...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate sales performance by leading a dynamic team, driving strategic initiatives, and fostering client relationships, all while ensuring alignment with corporate goals and delivering impactful resul...

Vaughan, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $112K *

Empower client success by managing relationships and maximizing product utilization. Drive revenue growth and retention through proactive engagement, analysis, and strategic insights for diverse clien...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.