Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $150K *

Lead the charge in overseeing maintenance operations, ensuring timely repairs and compliance with safety standards while managing departmental staff and contributing to strategic planning and budget p...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Optimize catalog and content strategies for substantial sales growth, ensuring excellence in data accuracy and supplier collaboration while leading a dedicated team to deliver customer-centric solutio...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Unlock potential by designing scalable, AI-driven marketing solutions for enterprise clients. Collaborate with cross-functional teams to enhance customer delivery, influence product roadmap, and trans...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive client success by leading integrations and optimizing product development. Be the liaison between clients and technology, ensuring impactful onboarding and ongoing support to enhance partnership...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Join us to optimize last-mile delivery operations, enhance customer satisfaction, and lead a high-performing team. Drive efficiency, oversee partnerships, and implement process improvements in a fast...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$75K - $95K *

Champion external communication strategies to engage members and enhance brand reputation. Leverage strong writing and crisis management skills to drive member engagement and support business objectiv...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $133K *

Drive project delivery for strategic initiatives in a dynamic environment. Lead cross-functional teams, ensure project objectives align with business goals, and foster stakeholder collaboration to ach...

Burlington, NLIn-Person

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $110K *

Unlock change potential by driving impactful strategies that enable organizational transformation and enhance project execution across enterprise-wide initiatives, contributing to the success of a dyn...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$93K - $116K *

Lead a team by overseeing day-to-day loan servicing operations, ensuring compliance and quality in member experiences, while driving process improvements and effective communication across departments...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Lead the charge in overseeing yard management and transport operations, ensuring exceptional service and operational efficiency across multiple sites while managing a team of Site Managers to achieve...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$99K - $120K *

Grow your career with us by leading comprehensive marketing communications strategies, driving brand narrative, and engaging diverse audiences through executive, internal, and external communications...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $150K *

Accelerate customer success by managing relationships, driving sales, and ensuring customer satisfaction. Leverage technical expertise and relationship management skills to deliver tailored solutions...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $150K *

Drive customer success by managing client relationships and fostering growth through insightful consultations, strategic solutions, and effective onboarding, while collaborating with teams to exceed c...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $150K *

Champion exceptional customer experiences by managing the full lifecycle, driving long-lasting partnerships, maximizing adoption of solutions, and achieving sales growth while addressing client needs...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Take ownership of the end-to-end offer configuration lifecycle, leading a team to ensure efficient marketing campaign execution while enhancing customer engagement and operational excellence across di...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$74K - $99K *

Shape your career by leading a dynamic service team focused on customer satisfaction. Drive operational success and foster a safe, positive work environment while achieving sales and performance goals...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Pioneer impactful projects by managing cross-functional teams, ensuring timely delivery within scope and budget while optimizing processes and driving strategic initiatives in a dynamic environment. Y...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead a high-performing team of Mid-Market Account Executives, driving revenue and performance through rigorous coaching, disciplined execution, and a strong accountability culture in a fast-paced sale...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Transform operational excellence by leading a team focused on customer satisfaction, driving growth, and optimizing performance metrics. Collaborate across departments to enhance service delivery and...

Ottawa, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$102K - $157K *

Lead the commercial claims liability team, guiding daily operations and ensuring efficient claims investigation, adjustments, and settlements while enhancing workflows and team objectives in a collabo...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $100K *

Lead a transformative approach to supply chain operations by designing systems, standardizing processes, and managing diverse teams towards streamlined, efficient workflows in a dynamic environment...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$69K - $129K *

Join a team that's dedicated to optimizing digital content management and enhancing user experience. Collaborate with cross-functional stakeholders to drive strategic initiatives and ensure alignment...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Unlock potential by leading the Audit Services team to enhance compliance, manage risks, and implement strategies that drive operational effectiveness while mentoring team members for growth and succe...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$117K - $152K *

Strategize and lead a team in executing innovative marketing campaigns within the financial services sector, ensuring high performance and collaboration across various channels while fostering a cultu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Drive operational excellence by leading multiple warehouse and fulfillment facilities. Enable growth through strategic leadership, client engagement, and continuous improvement initiatives while ensur...

3 days ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.