Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Lead the charge in enhancing customer service operations, ensuring excellence through process improvement, team training, and cross-department collaboration to elevate client satisfaction and operatio...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $113K *

Join a team that's dedicated to enhancing customer relationships, driving operational excellence, and ensuring satisfaction for Tier 2 and Tier 3 customers through effective communication and strategi...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Advance customer satisfaction by optimizing the customer journey, driving insights from feedback, and collaborating across teams to enhance the experience and foster long-term loyalty in a dynamic tec...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $110K *

Champion outstanding clinical practices by leading a dedicated team, ensuring effective service delivery and adherence to policies while cultivating strong partnerships to achieve positive patient out...

Mississauga, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $124K *

Transform customer support operations by leading and developing a high-performing team. Drive efficiency, profitability, and satisfaction while managing critical accounts and fostering a collaborative...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$99K - $124K *

Lead the charge in optimizing customer support operations across multiple facilities. Drive efficiency and satisfaction by mentoring teams and managing significant client accounts while offering subje...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$107K - $143K *

Take ownership of customer support operations across multiple sites, leading efficiency improvements and enhancing customer satisfaction. Manage key accounts and guide teams in achieving organizationa...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$107K - $143K *

Lead customer support teams across multiple sites, driving efficiency and satisfaction. Shape and execute operational strategies, manage significant customer accounts, and mentor team members while ac...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Join a team that's dedicated to delivering exceptional customer service. Lead and mentor a skilled service team, ensuring efficient operations and high satisfaction rates while driving revenue growth...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K *

Join a dynamic team to lead service operations, drive revenue growth, and enhance customer satisfaction while managing a talented workforce and implementing efficient strategies for success in the aut...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Create a world-class customer support framework. Lead and mentor a team while defining best practices and processes for outstanding experiences across hardware and software in a rapidly evolving AI la...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $110K *

Help us drive sales and elevate service standards by leading a dynamic contact center team, optimizing operations, and fostering a high-performance culture that enhances client satisfaction in the pre...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Drive high-performance teams in a dynamic contact center, optimizing sales, service standards, and operations to exceed revenue goals in a premium travel environment. Lead, mentor, and develop talent...

Markham, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Champion exceptional service and sales performance in a dynamic contact center. Lead, mentor, and elevate a diverse team, optimizing operations and driving revenue in a premium travel environment. Sha...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Drive the performance and culture of a high-performing contact center team, maximizing sales and service excellence across multiple locations. Engage in coaching and operational strategy to elevate cu...

North York, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Lead the charge in elevating service and sales within a high-performing contact center. Drive revenue growth, optimize team operations, and cultivate an engaging culture to deliver exceptional client...

Etobicoke, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Drive operational excellence by leading a hybrid team of Africa Specialists. Elevate service standards and sales performance through coaching and strategic management, ensuring memorable travel experi...

Scarborough, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Elevate the contact center's performance by leading a high-performing team in delivering exceptional service and driving revenue growth in a premium travel environment, while optimizing operations and...

Vaughan, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Join us to lead a high-performing contact center team, driving sales and elevating service standards. Shape operations and coach staff in achieving industry-leading results in the premium travel secto...

Pickering, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $120K *

Drive customer service excellence by mentoring a high-performing team, leading process improvements, and optimizing sales support in a dynamic manufacturing environment to enhance overall business suc...

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$160K - $185K *

Take ownership of financial operations and customer account management, serving as a vital liaison to facilitate effective billing processes, compliance, and communication among stakeholders in a dyna...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $95K *

Explore career growth as a Client Success Manager, enhancing client relationships, resolving challenges, and driving operational benefits to foster lasting partnerships and exceed expectations in a dy...

Today

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Partner with us to enhance client satisfaction by building lasting relationships, driving solutions, and optimizing service delivery in a dynamic environment. Use your expertise to create measurable s...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$55K - $150K *

Drive success in a leadership role by mentoring a sales team, enhancing customer experiences, and achieving revenue targets that elevate your career and earning potential. Lead operational excellence...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.