Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Drive operational excellence within CS Operations, managing critical projects and product improvements to enhance client outcomes and increase retention. Collaborate across teams to scale processes an...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$115K - $120K *

Elevate customer experiences by leading our Customer Service team to enhance the 'Customer Journey,' streamline order-to-cash processes, and strengthen internal and external relationships while drivin...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$72K - $105K *

Champion client success by managing VIP accounts and driving satisfaction through strategic engagement, proactive account wellness, and profitability analysis, ensuring high-quality service and long-t...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$72K - $105K *

Elevate client satisfaction through strategic engagement and proactive service. Manage VIP accounts with advanced needs, analyze profitability, and deliver tailored recommendations for enhanced succes...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$74K - $93K *

Optimize client engagement through strategic relationship management, focusing on personalized experiences that drive loyalty and growth. Lead sales teams in executing data-driven initiatives that enh...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$86K - $136K *

Lead the charge in developing a high-performing technician team while driving revenue growth through effective sales strategies and operational excellence. Enhance customer experiences and community r...

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$133K - $177K *

Lead the future of consumer sales, driving enrollment growth and enhancing customer experience through strategic leadership and cross-functional collaboration in a dynamic, remote environment...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Accelerate progress at developing maintenance best practices for Internal Combustion Engine Forklifts. Partner with cross-functional teams to enhance product quality, reliability, and customer satisfa...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $119K *

Accelerate progress at a growing organization by leading a dynamic customer service team. Manage operations across multiple states, ensuring top-notch customer experiences while driving performance an...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Lead the charge in enhancing customer experience for high-value accounts. Own strategic relationships by identifying pain points, designing service models, and collaborating across departments to ensu...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Pioneer exceptional CRM strategies in digital marketing, focusing on Email and SMS to drive revenue outcomes. Collaborate across teams to enhance customer engagement and ensure compliance with best pr...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $135K *

Innovate customer support strategies across multiple channels and locations. Develop customer service policies, improve satisfaction, and drive retention through collaboration and analysis. Lead teams...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $135K *

Lead multi-channel customer support operations to enhance customer satisfaction and retention across various platforms. Collaborate with teams to implement effective service policies and utilize innov...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $150K *

Oversee and enhance service department operations, leading a skilled team to achieve customer satisfaction and maximize revenue in a high-volume environment. Champion continuous improvement and ensure...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Lead the charge in optimizing service operations and team development. Spearhead a customer-focused retail service department, ensuring seamless performance and an exceptional service experience for a...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Drive the success of our Service Department by leading a dedicated team, enhancing operational efficiencies, and delivering outstanding customer experiences while focusing on team development and perf...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Lead the Service Department, enhancing team performance and customer satisfaction. Drive operations, develop staff talent, and optimize efficiency to ensure a high-quality service experience for every...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$104K - $114K *

Join a team that plans and directs service operations, ensuring project success and compliance with safety standards while leading and developing a skilled workforce to achieve service sales growth go...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$74K - $95K *

Lead and develop a customer service team to deliver exceptional support, build client relationships, and implement process improvements. Oversee operations and manage performance to ensure achievement...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$79K - $85K *

Empower a seamless luxury guest experience by leading Front Services and Concierge teams, ensuring personalized service, safety protocols, and operational excellence while enhancing guest and employee...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$181K - $323K *

Partner with us to deliver exceptional client service and operational support for production needs. Lead processes, facilitate onboarding, and optimize client relationships while managing diverse resp...

1 week ago

  •   5 - 7 years exp.  •   Media

$97K - $126K *

Lead the charge in enhancing client service excellence by developing and guiding supervisors, ensuring top-tier relationships with brokers and clients, and achieving department success through strateg...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K *

Lead daily operations, ensuring efficient workflow and high-quality repairs while fostering communication between customers and technicians in a fast-paced environment...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$71K - $100K *

Empower revenue growth and brand visibility by serving as the key liaison between partners and internal teams. Leverage market insights to strategize sales initiatives, enhance product understanding...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $135K *

Lead the charge in launching a brand-new dealership, overseeing service operations, building a high-performing team, and enhancing customer experiences while driving profitability and efficiency in th...

Vaughan, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.