Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $120K *

Transform the sales strategy by leading a dynamic team, driving pipeline management, and enhancing carrier partnerships. Collaborate closely with marketing to boost outreach and establish key relation...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $120K *

Lead a dynamic sales team, driving pipeline visibility and team accountability while fostering carrier relationships. Influence our market strategy alongside the CEO, shaping the path of a rapidly sca...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$116K - $245K *

Drive customer success as a Technical Service Manager, ensuring seamless SAP service delivery from implementation to ongoing support. Leverage your expertise in S/4HANA and cloud technologies to foste...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$75K - $95K *

Oversee service operations across multiple teams, driving customer satisfaction, financial performance, and safety culture. Lead service execution while developing staff and managing operational effic...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Lead the charge in optimizing service operations while developing teams and enhancing customer satisfaction. Drive financial performance and safety culture in a fast-paced environment, ensuring effect...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $110K *

Lead operations in delivering top-notch customer service by managing backorders, enhancing processes, and analyzing performance metrics. Empower teams to exceed customer expectations through strong ve...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Drive strategic IT initiatives and lead high-performing teams to enhance the Claims business lifecycle, ensuring alignment with enterprise technology direction while optimizing service delivery and op...

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$75K - $95K *

Lead supply chain operations, including procurement, logistics, and inventory management. Drive process improvements and collaborate across teams to optimize efficiency and ensure timely delivery whil...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead the charge in transforming customer support operations for Environmental Solutions. Ensure high-quality service delivery, operational performance, and compliance while fostering team development...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $92K *

Champion exceptional customer service and operational efficiency while overseeing campus credential and vending operations. Lead front-office staff, implement best practices, and ensure financial acco...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $160K *

Take ownership of the manufacturing process, ensuring quality, safety, and cost-effectiveness through lean methodologies. Lead teams in continuous improvement initiatives while driving operational exc...

1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $150K *

Drive efficient resolution of aviation liability claims by leveraging your expertise in regulatory compliance and client relations. Manage financial oversight and implement improvements to enhance cla...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $150K *

Lead the management and resolution of aviation liability claims. Ensure compliance with regulations while delivering excellent client service and maintaining financial oversight of claims processes...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Shape the future of B2B service experiences by leading product strategy and innovation. Collaborate cross-functionally to develop and enhance mobile and web applications, ensuring they create value fo...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Engage with customers to ensure seamless deployment of cutting-edge construction robots, manage field operations, lead a dedicated team, and drive customer satisfaction through effective training, sup...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $132K *

Lead quality initiatives for a high-profile, 24/7 warehouse start-up. Collaborate across departments to enhance processes, drive operational excellence, and ensure customer satisfaction while shaping...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$124K - $208K *

Help us maintain financial integrity and enhance scalable processes across a complex investment environment. Lead controllership efforts and support operational excellence while ensuring compliance an...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$127K - $157K *

Help us drive operational excellence as you lead Central Stores management, logistics, and customer service strategies supporting global manufacturing with a focus on efficiency, safety, and continuou...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform operations by leading a dynamic service team, overseeing installation and maintenance, while ensuring safety and quality standards in the NAFTA region, all while achieving budget and financi...

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$115K - $125K *

Champion customer satisfaction by managing support operations, ensuring timely service delivery, and resolving issues. Collaborate cross-functionally to meet performance metrics and drive continuous i...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K - $125K *

Lead customer support operations to enhance service quality, ensure SLA compliance, and drive continuous improvement. Collaborate cross-functionally, manage escalations, and optimize workflows to fost...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$81K - $129K *

Join a team that drives successful commerce strategies for an enterprise digital account, ensuring client satisfaction and revenue growth through effective management of online advertising programs ac...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $90K *

Drive operational excellence by leading a high-performing team, managing workflows, and enhancing client relationships. Collaborate closely with stakeholders to optimize processes and achieve financia...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $90K *

Engage with a dedicated team to improve operations, enhance service quality, and drive financial performance. Foster strong client relationships by streamlining processes while managing daily tasks, t...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $125K *

Lead the charge in managing day-to-day operations of a dynamic contact center, driving performance improvements, mentoring teams, and enhancing customer satisfaction through effective leadership and i...

3 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.