Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$68K - $108K *

Lead the charge in enhancing customer care for digital banking solutions. Oversee a dynamic team, ensuring excellence in service delivery, operational efficiency, and compliance while fostering a cult...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Reimagine maintenance strategies by leading a team dedicated to optimizing productivity and engineering excellence in manufacturing operations while influencing cross-functional collaboration and cont...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Help us elevate customer experiences by managing success strategies for healthcare software solutions. Actively engage with clients to drive adoption, monitor satisfaction, and ensure continuous impro...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Empower client success by leading integrations and championing solutions that bridge technology with customer needs, ensuring high-quality implementations through collaboration and effective communica...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $115K *

Build sustainable profitability by leading IKEA Food operations, enhancing guest experiences, and driving team performance through effective training and compliance with safety standards and business...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$98K - $117K *

Accelerate progress at the forefront of transportation sales, driving revenue growth through strategic partnerships in pharmaceutical and academic markets. Leverage innovative solutions and expertise...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$98K - $117K *

Empower growth by driving transportation services for diverse clients, fostering relationships, and delivering tailored solutions to enhance sample management and logistics while expanding Azenta's re...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Drive operational excellence and continuous improvement across multiple healthcare teams, mentoring staff and ensuring efficient care delivery in a dynamic environment. Collaborate strategically to en...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join a team that's committed to driving operational excellence and continuous improvement across diverse healthcare teams, ensuring quality service delivery while mentoring and developing top talent a...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $140K *

Inspire and lead a high-performing service department, driving team success and fostering growth while ensuring quality service delivery and customer satisfaction in a fast-paced environment...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Drive operational excellence as you oversee logistics in a fast-paced fulfillment center. Collaborate closely with leadership to manage staffing, inventory, and shipping functions while ensuring compl...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$72K - $108K *

Empower your career by managing a dynamic store, enhancing customer experiences through strategic relationship building, team leadership, and operational excellence while driving profitability in a fa...

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$102K - $129K *

Advance operations by managing the printing and shipping processes, overseeing production teams, and ensuring quality. Lead departmental coordination and maintain safety standards to deliver exception...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive operational excellence as a senior leader overseeing LNG facility transitions, ensuring safe commissioning, startup, and operational efficiency while leading teams to meet production and complia...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$85K - $100K *

Design and implement effective training and ground handling strategies, ensuring employee and operational partner capabilities align with safety and regulatory standards, while managing third-party se...

Hamilton, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Lead the charge in strengthening dealer networks across the Northeast, providing consultative support and driving success through strategic planning, data analysis, and proactive communication with a...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$140K - $155K *

Transform service delivery across IT Infrastructure and Managed Services. Lead client-facing initiatives that drive operational excellence, modernization, automation, and enhance service quality while...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $175K *

Elevate operational excellence by owning customer and commercial operations. Drive hardware logistics, manage commercial contracts, and establish processes for growth as you lead the build of essentia...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$99K - $158K *

Join a team that's driving operational excellence and customer satisfaction across multiple client accounts. Lead, coach, and optimize a diverse team while ensuring service delivery aligns with strate...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $118K *

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to upholding product excellence and quality standards. Lead Quality Control for complex systems, driving continuous improvement and fostering a culture of accountability a...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $160K *

Join us to lead operational excellence across multiple units generating $40-80M+ in revenue. You'll drive growth, ensure client satisfaction, and develop top talent while achieving financial targets a...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $135K *

Optimize customer support operations by leading teams, enhancing processes, and driving performance. Become a product expert to elevate service quality while collaborating cross-functionally to improv...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Empower project success by coordinating quality assurance and management efforts for installations. Collaborate closely with project teams, oversee quality standards, and enhance customer satisfaction...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $170K *

Join a dynamic team to ensure stability and support for production technology services. Lead incident resolution and optimize operational practices while fostering a culture of development and collabo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.