Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Drive operational success by managing strategic initiatives and client relationships while overseeing District Managers. Execute process improvements and technology integration to enhance efficiency a...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$125K - $135K *

Transform service delivery through effective leadership, customer focus, and operational excellence. Drive strategic growth and ensure high-quality project execution while enhancing team performance a...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Champion the digital consumer experience by defining product strategy and roadmap, enhancing user journeys, and leveraging AI capabilities to drive customer satisfaction and optimize conversions for m...

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Manage operational logistics to enhance organizational efficiency, drive client success, and support program execution. Collaborate with internal teams and external partners to optimize processes and...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$103K - $159K *

Empower your career as a hands-on leader, ensuring compliance and driving collaboration across departments for accurate regulatory and statistical reporting...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$103K - $159K *

Manage regulatory and statistical reporting to ensure compliance and accuracy. Develop data systems and processes, leading cross-department collaboration. Mentor a team while maintaining data quality...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $182K *

Transform operations by driving performance in distribution centers, fostering talent development, and ensuring compliance, all while creating a first-class employee experience focused on engagement a...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$117K - $157K *

Join our team to shape the future of financial planning tools and enhance operational efficiencies through innovative product management. Collaboratively drive initiatives that maximize automation and...

6 days ago

  •   Less than 5 years exp.  •   Media

$80K - $110K *

Drive customer success by fostering valued partnerships, ensuring seamless adoption and ROI of solutions. Collaborate and strategize to enhance client satisfaction and loyalty through insights and pro...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Unlock customer potential by cultivating strategic partnerships with retail clients, ensuring they maximize the value of AI solutions. Drive satisfaction and loyalty while collaborating cross-function...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in managing high-volume service operations, driving profitability, enhancing team performance, and delivering excellent customer experiences for a rapidly growing company...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Champion the growth and success of a high-volume service business by driving profitability, leading a high-performing team, and enhancing customer satisfaction while leveraging operational efficiencie...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Lead the charge in U.S. Cash Management Operations, ensuring effective service delivery and operational excellence. Drive process improvements, align with strategic goals, and foster team development...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead the charge in U.S. Cash Management Operations, ensuring efficient service delivery, operational excellence, and effective team performance. Drive innovative solutions that align with business str...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Lead the service department by ensuring operational efficiency, high-quality standards, and effective training. Develop strategies to meet goals while fostering a safe and professional environment for...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Engage in IT operations management by leading a dynamic service desk team, enhancing support processes, and driving automation initiatives to elevate employee experience while ensuring effective servi...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a dynamic team to elevate customer engagement through strategic marketing initiatives. Leverage insights and customer data to drive brand loyalty and drive successful campaign execution in a fast...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Empower a dynamic team by overseeing recruitment, training, and performance evaluation. Drive operational excellence while fostering a culture of support and growth in the contact center, ensuring hig...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $190K *

Drive impactful analytics across multiple business units, fostering strategic decisions and operational effectiveness. Collaborate with diverse teams, lead your own, and leverage data insights for bus...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$76K - $101K *

Empower your team to deliver exceptional guest experiences while managing daily operations and upholding brand standards. You'll train staff, set goals, and foster a positive environment aligned with...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $100K *

Join a team that's dedicated to optimizing aircraft maintenance planning. Lead operations support efforts, coordinate schedules, and ensure project readiness while collaborating closely with clients a...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Champion the evolution of customer experience by leading product innovation and AI solutions. Collaborate across teams to enhance navigation, personalization, and operational efficiency, while deliver...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $95K *

Join a dedicated team to oversee retail operations, ensuring exceptional service, efficient management, and achieving financial targets across multiple locations. Lead and motivate staff while enhanci...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$175K - $200K *

Engage as a Professional Services Senior Manager, leading a team of architects and consultants in delivering innovative technology solutions while managing project sales, team performance, and client...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Lead the administrative services team by enhancing operations through innovative systems, ensuring legal compliance, and maintaining occupancy across a diverse portfolio while fostering a positive wor...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.