In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
CDS Manager Business Operations
$75K - $95K *
Drive operational success by managing strategic initiatives and client relationships while overseeing District Managers. Execute process improvements and technology integration to enhance efficiency a...
Reposted 1 week ago
$125K - $135K *
Transform service delivery through effective leadership, customer focus, and operational excellence. Drive strategic growth and ensure high-quality project execution while enhancing team performance a...
Yesterday
Digital Product Manager - Consumer Channels
$90K - $120K *
Champion the digital consumer experience by defining product strategy and roadmap, enhancing user journeys, and leveraging AI capabilities to drive customer satisfaction and optimize conversions for m...
3 days ago
$70K - $95K *
Manage operational logistics to enhance organizational efficiency, drive client success, and support program execution. Collaborate with internal teams and external partners to optimize processes and...
Reposted 2 days ago
Manager, Statistical Reporting
$103K - $159K *
Empower your career as a hands-on leader, ensuring compliance and driving collaboration across departments for accurate regulatory and statistical reporting...
1 week ago
Manager, Statistical Reporting
$103K - $159K *
Manage regulatory and statistical reporting to ensure compliance and accuracy. Develop data systems and processes, leading cross-department collaboration. Mentor a team while maintaining data quality...
1 week ago
$82K - $182K *
Transform operations by driving performance in distribution centers, fostering talent development, and ensuring compliance, all while creating a first-class employee experience focused on engagement a...
2 weeks ago
$117K - $157K *
Join our team to shape the future of financial planning tools and enhance operational efficiencies through innovative product management. Collaboratively drive initiatives that maximize automation and...
6 days ago
$80K - $110K *
Drive customer success by fostering valued partnerships, ensuring seamless adoption and ROI of solutions. Collaborate and strategize to enhance client satisfaction and loyalty through insights and pro...
Yesterday
$80K - $120K *
Unlock customer potential by cultivating strategic partnerships with retail clients, ensuring they maximize the value of AI solutions. Drive satisfaction and loyalty while collaborating cross-function...
Yesterday
$100K - $120K *
Lead the charge in managing high-volume service operations, driving profitability, enhancing team performance, and delivering excellent customer experiences for a rapidly growing company...
4 weeks ago
$100K - $120K *
Champion the growth and success of a high-volume service business by driving profitability, leading a high-performing team, and enhancing customer satisfaction while leveraging operational efficiencie...
Reposted 3 days ago
$90K - $120K *
Lead the charge in U.S. Cash Management Operations, ensuring effective service delivery and operational excellence. Drive process improvements, align with strategic goals, and foster team development...
1 week ago
$90K - $120K *
Lead the charge in U.S. Cash Management Operations, ensuring efficient service delivery, operational excellence, and effective team performance. Drive innovative solutions that align with business str...
1 week ago
$75K - $95K *
Lead the service department by ensuring operational efficiency, high-quality standards, and effective training. Develop strategies to meet goals while fostering a safe and professional environment for...
3 weeks ago
$90K - $110K *
Engage in IT operations management by leading a dynamic service desk team, enhancing support processes, and driving automation initiatives to elevate employee experience while ensuring effective servi...
Yesterday
Customer Marketing Manager, COP
$90K - $130K *
Join a dynamic team to elevate customer engagement through strategic marketing initiatives. Leverage insights and customer data to drive brand loyalty and drive successful campaign execution in a fast...
3 weeks ago
$75K - $95K *
Empower a dynamic team by overseeing recruitment, training, and performance evaluation. Drive operational excellence while fostering a culture of support and growth in the contact center, ensuring hig...
4 weeks ago
Manager, Customer Care Analytics
$112K - $190K *
Drive impactful analytics across multiple business units, fostering strategic decisions and operational effectiveness. Collaborate with diverse teams, lead your own, and leverage data insights for bus...
1 week ago
$76K - $101K *
Empower your team to deliver exceptional guest experiences while managing daily operations and upholding brand standards. You'll train staff, set goals, and foster a positive environment aligned with...
3 weeks ago
Operations Support Manager - 1409
$85K - $100K *
Join a team that's dedicated to optimizing aircraft maintenance planning. Lead operations support efforts, coordinate schedules, and ensure project readiness while collaborating closely with clients a...
1 week ago
Senior Manager, Product Management
$100K - $130K *
Champion the evolution of customer experience by leading product innovation and AI solutions. Collaborate across teams to enhance navigation, personalization, and operational efficiency, while deliver...
3 weeks ago
$85K - $95K *
Join a dedicated team to oversee retail operations, ensuring exceptional service, efficient management, and achieving financial targets across multiple locations. Lead and motivate staff while enhanci...
2 weeks ago
Senior Manager, Professional Services
$175K - $200K *
Engage as a Professional Services Senior Manager, leading a team of architects and consultants in delivering innovative technology solutions while managing project sales, team performance, and client...
2 days ago
Senior Manager of Admin Services
$75K - $95K *
Lead the administrative services team by enhancing operations through innovative systems, ensuring legal compliance, and maintaining occupancy across a diverse portfolio while fostering a positive wor...
3 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.