Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Unlock potential by leading operational strategy and efficiency across all business units. Drive financial performance and team development while ensuring exceptional service delivery and customer sat...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $250K *

Lead the charge in developing a high-performing sales team to exceed quotas and enhance market share while upholding ethical standards and company policies in a supportive environment...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $250K *

Innovate sales strategies and lead a dedicated team to exceed quotas while enhancing market share and ensuring compliance with ethical and regulatory guidelines. Drive community engagement and foster...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Unlock potential by leading operations across Southern California's airports. Drive profitability, enhance customer relations, and ensure safety compliance within a dynamic environment, while building...

4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$80K - $95K *

Join the charge in optimizing transportation logistics across regions, driving efficiency and excellence while managing teams. Collaborate with stakeholders to enhance service performance, oversee cap...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Join a team that's focused on driving technology innovation for customer service and claims. Leverage your product management expertise to enhance customer experience, streamline operations, and shape...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Shape the future of operations by enhancing quality and compliance, leading project management excellence, and driving continuous improvement across the organization to achieve operational efficiency...

Langley, BCIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$101K - $169K *

Unlock the power of enterprise marketing by crafting compelling narratives that drive sales success, enhance content operations, and foster collaboration across teams for reinforcing dealer group solu...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$85K - $149K *

Join a team that leads Order Management across the Americas, ensuring accurate and compliant operations. Drive improvements, support growth, and develop a high-performing team focused on customer expe...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$69K - $129K *

Join a team that empowers Wealth businesses with compliance expertise, guiding regulatory processes and controls. Lead the implementation of the Enterprise Compliance Program while strategically manag...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $115K *

Reimagine campus culinary experiences by leading innovative marketing initiatives, enhancing vendor partnerships, and executing high-profile tours to boost engagement and drive excellence in customer...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Unlock potential by becoming a pivotal marketing leader, enhancing dining experiences across multiple accounts while driving brand strategy and growth through expert collaboration and innovative initi...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Pioneer your analytics expertise to transform sales and marketing insights into impactful strategies. Collaborate with teams to drive performance and guide key decisions, ensuring data integrity and f...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team overseeing Workers' Compensation and leave management. You'll manage cases, support risk evaluation, and ensure adherence to safety protocols, fostering a culture of continuous imp...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Champion a safety-first culture by overseeing Workers' Compensation, managing leave of absence teams, and ensuring compliance with state and federal regulations while supporting injury prevention and...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate customer engagement by leading a dynamic inside sales team to achieve exceptional growth and retention. Foster accountability and build a culture centered on teamwork, while leveraging data-dr...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Partner with us to drive client success through strategic management, operational excellence, and relationship building as you enhance value delivery and promote growth across engagements...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $165K *

Unlock your potential by leading a dynamic sales team, driving client relationships, and crafting strategic plans to achieve outstanding results in the HVAC and Building Automation sectors, while fost...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in building a high-performing Customer Success team that drives retention, adoption, and expansion. Foster a culture of accountability and deliver outstanding customer value through st...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead and inspire a high-performing Customer Success team focused on driving customer retention, maximizing adoption, and enhancing long-term value through strategic planning, data analysis, and effect...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $130K *

Join our team as a leader to drive operations and inspire excellence in customer service. Maximize profitability by enhancing sales and developing a strong store team dedicated to achieving our busine...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $130K *

Lead the charge in optimizing daily operations and maximizing profitability while inspiring, training, and managing a dedicated store team to achieve exceptional customer engagement and business growt...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$115K - $140K *

Accelerate growth by leading a high-performing sales team, driving customer retention and business expansion through strategic insights and cross-functional collaboration, while fostering talent devel...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Transform customer care operations by leading a high-performing team, driving continuous improvement, and fostering collaboration to meet evolving customer expectations and enhance overall satisfactio...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.