Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Lead the future of IT support by overseeing Service Desk operations, ensuring high-quality service delivery, mentoring teams, and optimizing processes through data-driven improvements for exceptional...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Manage quality oversight for an LNG project, ensuring compliance with standards and regulations. Collaborate with stakeholders to monitor project quality, implement corrective actions, and report on p...

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $120K *

Lead the execution and sustainment of operational frameworks in a high-impact role, ensuring compliance and continuous improvement in Global Transaction Banking. Drive process enhancements and foster...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $120K *

Unlock potential by enhancing customer experience through data-driven strategies and operational excellence. Lead a collaborative team to optimize service levels, drive continuous improvement, and fos...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $110K *

Transform analysis and support for IVR technology solutions, enhancing operational efficiency and customer experience. Collaborate with cross-functional teams to drive innovation and implement recomme...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Transform client relationships through strategic leadership, ensuring compliance and performance excellence while driving a high-performing service culture in the Everyday Banking sector...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Champion effective project management within healthcare facilities, ensuring timely completion of service and task orders while leading teams and coordinating staffing, resources, and quality control...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Elevate project success by leading healthcare facility construction and maintenance. Ensure timely delivery and adherence to budgets while coordinating efforts across multiple teams and conducting qua...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K *

Optimize project coordination and management to ensure timely completion and adherence to budgets, focusing on facility repair and construction in healthcare environments. Collaborate with diverse tea...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$69K - $98K *

Accelerate growth by collaborating with experienced Account Executives to structure innovative equipment financing solutions. Leverage your analytical skills and customer-centric approach to build rel...

Quebec, QCIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $95K *

Champion commercial success by supporting franchisee financial performance through analysis, risk assessment, and relationship management with banking partners, fostering sustainable growth and operat...

Vancouver, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $153K *

Join a dynamic team to drive sales growth across multiple regions, manage KPI performance, and enhance sales training programs while overseeing a team of Area Comfort Advisors and Sales Managers throu...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Transform regional sales performance by leading teams, driving growth, and implementing strategic initiatives while providing hands-on training and support across various teams to maximize revenue and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Champion sales growth and training across a diverse regional market, leading a team of Area Sales Managers and Advisors. Drive strategy, manage KPIs, and coordinate with marketing to enhance revenue a...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Elevate sales performance by leading regional teams, implementing innovative training, and driving revenue growth through strategic initiatives and collaborative efforts across diverse markets...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Unlock potential by leading regional sales strategies, enhancing team performance, and driving revenue growth while collaborating across departments and ensuring adherence to established guidelines...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Empower the sales team to exceed goals by training and developing leaders. Drive sales growth through effective strategies and collaboration with marketing, ensuring adherence to pricing and best prac...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Accelerate your career by leading sales initiatives across multiple regions. Collaborate with teams to enhance performance and drive revenue growth through training, support, and strategic planning, w...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Transform sales strategies by leading a diverse team in achieving revenue goals and enhancing performance across the Maryland/Capitol area; collaborate with multiple departments to drive organizationa...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Champion regional sales efforts by leading and training a diverse team, driving performance through strategic programs and contests, and ensuring adherence to business goals while fostering a collabor...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $153K *

Manage regional sales efforts by training teams, developing strategies, and optimizing performance to drive revenue growth while collaborating with marketing and corporate support to meet business obj...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $180K *

Unlock potential by driving customer success through strategic account management and sales excellence. Engage with clients to renew contracts and expand relationships, delivering solutions that eleva...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Build a transformative customer support operations function. Drive system design, optimize workflows, own support metrics, and enhance the tooling stack to ensure scalable, high-quality service for di...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead a team in a fast-paced environment to optimize service center operations, ensuring compliance with LTL industry standards and achieving operational excellence while fostering a culture of safety...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$75K - $95K *

Shape the future of logistics by overseeing service center operations, ensuring timely freight delivery, managing staff performance, and driving efficiency improvements through strong leadership and a...

1 week ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.