Securing Your Role as a Customer Service Manager
In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, …
1,000+ Customer Service Manager Jobs
$ Average salary: 103,533Customer Success Manager
3 weeks agoLead the charge in customer success by driving partner engagement, increasing solution utilization, and cultivating strong relationships to ensure customer satisfaction and retention, while collaborating across teams to foster business growth.Requirements: Bachelor's degree, 5 yrs customer service in financial services, CRM proficiency.Food Service Manager 2
2 weeks agoChampion the oversight of diverse food service operations, enhancing client satisfaction while driving operational excellence and profitability through focused leadership and strategic execution.Requirements: High school diploma, 0-2 years management experience, food service expertise.General Manager III
Reposted 1 week agoEmpower growth by leading strategic sales initiatives across service lines, optimizing performance, and ensuring ethical compliance. Drive revenue, enhance market share, and cultivate a high-performance sales culture, making a lasting impact on the business.Requirements: Bachelor's in Business/Finance, 7-10 years sales leadership, CRM proficiency.
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Sr Manager of Revenue Operations
2 weeks agoDrive revenue growth by optimizing alignment across Finance, Sales, and Marketing. Provide critical operational support, enhance sales effectiveness, and minimize inefficiencies throughout the customer journey and pipeline management.Requirements: Bachelor's degree; 5+ years in Sales Operations; experience with CRM, analytics.Operations Finance Manager
TodayEngage with operations teams to optimize financial analysis and reporting, driving profitability and performance evaluations. Mentor managers while ensuring compliance and accuracy in financial reporting and controls.Requirements: Bachelor's in finance/accounting, 4 years finance experience, strong Excel skills.IT PMO Manager
3 weeks agoAccelerate project success by leading IT PMO initiatives that align with strategic business goals. Manage complex project execution, foster team collaboration, and drive stakeholder engagement to deliver quality solutions and measurable outcomes.Requirements: Bachelor's degree, 6+ years PM experience, 2+ years leadership, industry exp.5860-17 Marketing Communications Manager, Technology Services
3 days agoElevate your marketing prowess by driving branding and content initiatives that shape corporate communications and support sales growth. Collaborate across teams to implement effective campaigns and transform insights into impactful strategies.Requirements: Bachelor's degree, 5-7 years B2B marketing experience, strong writing skills.IT PMO Manager
3 weeks agoLead the charge in delivering IT projects, ensuring alignment with business objectives while managing resources, risks, and stakeholder engagement effectively. Drive project success through comprehensive planning and strong team leadership.Requirements: Bachelor's degree+6yrs experience in PM, 2yrs in leadership, F&B/Retail exp.Members who searched for Customer Service Manager, also searched for:
Operations Manager
2 weeks agoUnlock potential by leading pressroom operations, driving efficiency, and fostering team development. Bring your expertise in manufacturing to enhance quality production and ensure timely delivery while managing budgets and vendor relations.Requirements: Bachelor's degree or equivalent; 3+ years management experience; knowledge of print.Automotive Service Manager
3 weeks agoDeliver exceptional automotive service management while driving sales, ensuring customer satisfaction, and overseeing shop operations. Collaborate with staff to maintain quality standards, optimize profits, and foster a positive work environment.Requirements: High school diploma/GED; automotive knowledge; driver’s license; leadership skills.Senior Manager, Service Center 1
2 weeks agoLead a dynamic team in the LTL transportation sector, ensuring efficient service center operations, employee development, and compliance with industry regulations while fostering a culture of safety and excellence.Requirements: 5+ years supervisory experience; Bachelor's preferred; LTL knowledge; MS Office.Senior Manager, Service Center 1
2 weeks agoJoin a dynamic team as you lead operations at our service center, overseeing employee development and ensuring timely freight delivery while maintaining compliance with industry standards and safety regulations.Requirements: 5+ years in LTL, supervisory experience, Bachelor's preferred, MS Office.Senior Manager, Service Center 1
2 weeks agoDrive operational excellence at our service center by leading a skilled team, ensuring compliance with industry regulations, and enhancing service productivity to deliver exceptional customer satisfaction and efficiency.Requirements: 5+ years supervisory experience, LTL knowledge, Microsoft Office proficiency.Senior Manager, Service Center 1
2 weeks agoJoin our team to oversee operations, drive efficiency, and enhance service quality in the bustling Less-than-Truckload (LTL) industry, while managing a dynamic team and ensuring compliance with regulations and safety standards.Requirements: 5 yrs. supervisory exp., LTL industry knowledge, MS Office, high school diploma.Senior Manager, Customer Experience
2 weeks agoShape the future of customer experience in sports betting and gaming. Lead a talented team to enhance customer satisfaction, using data insights to drive strategic initiatives and operational improvements that elevate the fan journey.Requirements: 8+ years of experience in operations, customer experience, or related fields.Senior Manager Enterprise PMO
3 weeks agoGrow your career with strategic oversight in portfolio management, ensuring resource allocation, budget accuracy, and governance across multiple projects while driving PMO process improvements and collaboration with cross-functional teams.Requirements: Bachelor's degree, 6 years PMO experience, CAPEX budgeting, PPM tools, Excel proficiency.Service Manager I
4 weeks agoTransform dining experiences by leading a team dedicated to service excellence, ensuring a seamless guest journey. Drive team efficiency, uphold brand standards, and foster a culture of pride and urgency among food runners and bussers.Requirements: High school diploma, 3+ years restaurant experience, ability to lift 20+ lbs.Service Manager
Reposted 1 week agoReimagine automotive service management! Lead a dynamic team, optimize operations, and ensure high customer satisfaction while driving performance and profitability in a fast-paced service environment.Requirements: Proven service management experience; strong automotive knowledge; valid driver’s license.General Manager I
Reposted 1 week agoLead the charge in directing service center activities, ensuring profitability, employee development, and effective customer communications. Drive sales initiatives while adhering to HR standards and safety guidelines.Requirements: BS/BA in Business/Admin preferred; 5+ years in customer service industry.General Manager I
Reposted 1 week agoAccelerate operations by leading the service center, optimizing profitability, and enhancing employee development in a customer-focused environment.Requirements: BS/BA in Business, 5+ years in customer service industry, basic computer skills.General Manager I
Reposted 1 week agoDrive operational excellence and team success at our service center by leading strategic initiatives, enhancing profitability, and fostering employee development in a customer-focused environment.Requirements: BS/BA in Business or Operations; 5+ years in service industries; computer skills.Customer Service Project Manager - Data Centers
Reposted 1 week agoManage and oversee successful execution of customer service projects in a matrix environment, ensuring quality, budget, and schedule targets are met and fostering strong stakeholder relationships throughout the project lifecycle.Requirements: Bachelor's degree, 5+ years PM experience, must be U.S. work authorized.Service Center Manager
TodayOptimize operations by leading multiple Service Centers, ensuring seamless inventory control, logistics, and service delivery while driving continuous improvement and alignment with customer requirements across all locations.Requirements: Bachelor's degree, 5+ years in logistics, HCAP knowledge, people management.Ancillary Service Manager
Reposted 3 days agoEngage in the management of broker operations, ensuring compliance and service excellence. Lead and develop a team, drive process improvements, and collaborate with senior management to meet corporate goals effectively.Requirements: 5+ years in group health insurance; Bachelor's preferred; Life, Accident & Health license.Service Manager
Reposted 1 week agoTransform customer experiences by leading service teams to enhance performance, satisfaction, and best practices across technical support operations. Drive solutions for clients while managing resources effectively in a dynamic environment.Requirements: Bachelor's in Agriculture or related, 5+ years in technical service, bilingual preferred.
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FAQ About Customer Service Manager Jobs
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.