Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Regulatory Compliance Manager, Operational Improvement
$110K - $130K *
Empower your career by spearheading regulatory compliance initiatives at the forefront of financial services. Ensure operational excellence while collaborating with a dynamic team dedicated to deliver...
Reposted 3 weeks ago
$110K - $130K *
Develop and execute effective service delivery models to enhance customer satisfaction and operational efficiency. Lead teams in managing performance targets while fostering innovation and continuous...
Reposted 2 weeks ago
$110K - $130K *
Champion project success by leading complex IT initiatives, ensuring alignment with business goals through effective resource management, risk mitigation, and stakeholder engagement. Drive collaborati...
Today
Regional Continuous Improvement Manager
$80K - $95K *
Play a key role in enhancing operational efficiency by applying Lean tools and Six Sigma principles. Collaborate with teams to drive performance improvement and execute strategic initiatives across va...
Reposted yesterday
$80K - $95K *
Elevate your career by leading a dynamic team to drive market growth and profitability. Utilize strategic insights and strong leadership to enhance customer relationships and operational excellence in...
Reposted yesterday
Manager, Client Services Operations
$81K - $138K *
Lead the development and execution of strategic goals for Pharmacy Benefits Management, ensuring client satisfaction and operational excellence while managing a team to enhance service delivery and dr...
1 week ago
Manager, Client Services Operations
$81K - $138K *
Drive the vision and strategy for Pharmacy Benefits Management, overseeing client services and ensuring satisfaction, performance, and profitability while leading a team to achieve business objectives...
1 week ago
Senior Manager - Operational Data Services
$110K - $130K *
Lead the charge in shaping operational data services strategy and governance. Oversee data integration and platform operations, ensuring reliable, accessible data supports business processes and enhan...
Reposted 6 days ago
$80K - $95K *
Lead the charge in enhancing HR practices to nurture a compliant, engaging, and high-performance aviation workforce through strategic employee relations and policy development...
Reposted today
$100K - $120K *
Empower a dynamic sales team by recruiting, training, and coaching to achieve strategic goals. Foster relationships with customers and partners while driving sales success in a fast-paced environment...
3 weeks ago
$90K - $110K *
Empower a dynamic sales team by providing leadership, training, and strategic direction to drive performance, foster relationships, and achieve ambitious sales goals in the wireless communication sect...
3 weeks ago
$95K - $131K *
Elevate operational excellence by managing field service teams, coordinating installations, and ensuring compliance with safety and quality standards in power distribution. Drive continuous improvemen...
Today
$95K - $131K *
Manage and enhance field service operations, ensuring efficient installation and maintenance of power distribution equipment while leading a team of technicians to meet safety, quality, and performanc...
Yesterday
Bilingual Store Manager (Sales, Customer Service)
$55K - $150K *
Lead the charge in driving sales excellence and team performance while delivering exceptional customer experiences. Mentor and develop a dynamic sales team to achieve business goals and foster lasting...
5 days ago
Bilingual Store Manager (Sales, Customer Service)
$55K - $150K *
Manage a dynamic sales team, drive exceptional customer experiences, and achieve business goals. This leadership role offers mentorship opportunities and rewards for performance, fostering a culture o...
6 days ago
$110K - $130K *
Drive the execution and optimization of advanced search programs, mentoring a high-performing team while aligning marketing strategies with client goals to achieve measurable results and scalable grow...
6 days ago
$85K - $100K *
Inspire operational excellence by leading maintenance programs across Western Canada, ensuring safety, reliability, and efficiency in diverse hospitality and workforce accommodation sites, while foste...
4 weeks ago
Senior Account Manager, Local Sales Channel
$100K - $110K *
Engage with customers to drive growth in targeted sales channels, fostering relationships to enhance market share and profitability. Collaborate cross-functionally, leveraging strong sales skills and...
Reposted yesterday
E-commerce Performance Manager (On-site)
$95K - $115K *
Shape the future of our digital storefront by driving customer acquisition, optimizing performance marketing, and enhancing operational efficiency in a fast-paced e-commerce environment. Your expertis...
2 weeks ago
$80K - $95K *
Drive operational excellence by managing material flow and ensuring timely product delivery. Utilize SIOP data and lean principles to enhance efficiency and support the Service Delivery team in meetin...
Today
$135K *
Elevate supplier management by leading global onboarding and governance initiatives. Collaborate with cross-functional teams to enhance processes, ensure compliance, and drive data integrity within a...
1 week ago
$88K - $105K *
Drive compensation strategies and programs by collaborating with HR and business leaders to enhance career pathways, conduct market analyses, and ensure equitable pay structures that align with organi...
Reposted 3 weeks ago
Distribution Center Senior Manager
$80K - $95K *
Shape the future of operational excellence by managing daily activities, financials, and site performance, driving safety initiatives, and fostering an engaged team environment in a fast-paced distrib...
Reposted yesterday
Manager, Client Delivery Experience (CDE PMO) - Remote
$105K - $163K *
Champion client success by leading project teams to deliver high-quality card processing solutions. Drive enhancements, manage complex implementations, and ensure client satisfaction through effective...
3 weeks ago
Senior Manager, ServiceNow CMDB and Analytics
$120K - $181K *
Lead a team to enhance ServiceNow CMDB and analytics, ensuring data integrity and operational excellence. Collaborate across functions to drive insights and improvements, while managing governance and...
Today
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.