Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Take ownership of the order management cycle, leading a team to ensure efficient processing of complex orders while driving client satisfaction and cross-functional collaboration in a fast-paced envir...

Concord, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $135K *

Unlock potential by joining a dynamic team dedicated to nurturing client relationships and maximizing loyalty in the commercial insurance sector. Thrive in a collaborative environment where your skill...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in delivering strategic consultancy while managing projects and a high-performing team. Foster strong relationships at all levels to drive success and implement best practices aligned...

Today

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Unlock potential by managing projects while leading a skilled team to achieve targets. Cultivate relationships at senior levels, ensuring best practices and confidentiality. Drive success through stra...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$93K - $138K *

Lead and enhance maintenance operations within a manufacturing facility, ensuring machinery reliability and optimal performance while driving a culture of safety and continuous improvement among a ski...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$200K - $250K *

Lead the charge in sales strategy development to drive growth and manage a high-performing team while fostering collaborative relationships with customers and internal partners for sustained revenue g...

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Pioneer operational excellence by leading regional customer service teams across North and South America, driving satisfaction and performance through collaboration and strategic oversight...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Engage your expertise to lead the Security Operations Center by directing incident response, enhancing threat detection capabilities, and advancing automation initiatives to improve operational effici...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the security operations function, driving incident response and threat detection while optimizing processes and metrics for enhanced security outcomes. Collaborate with teams and vendors for effe...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Pioneer customer-focused initiatives and lead a diverse team to enhance performance, satisfaction, and financial outcomes. Drive continuous improvement and strategic planning while maintaining key cus...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$122K - $170K *

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $140K *

Elevate IT service excellence by leading North America's Service Center, optimizing support operations and driving continuous improvement through automation, collaboration, and strategic leadership ac...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$69K - $98K *

Elevate your career by joining a dynamic team focused on structuring innovative equipment financing solutions for business clients. Collaborate in a fast-paced environment to foster relationships and...

Burlington, ONIn-Person

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$200K - $265K *

Drive AI adoption as a trusted partner guiding enterprise customers through their journey with Claude's solutions, optimizing usage, presenting innovative ideas, and developing strategic relationships...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$118K - $145K *

Lead the charge in enhancing retail fulfillment and operational strategies across North America, focusing on service delivery, cost efficiency, and compliance while fostering strong partnerships and d...

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$118K - $145K *

Join a team that's driving retail channel strategy and fulfillment performance across North America. Lead operations for fare media and toll transponders, optimizing service delivery and financial per...

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$118K - $145K *

Champion operational leadership and strategy for retail fulfillment, ensuring effective management of sales channels, inventory accuracy, and service performance. Drive growth through innovative solut...

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$118K - $145K *

Join us to lead strategic and operational initiatives for retail channel sales and fulfillment across the North American programs, ensuring service performance and operational effectiveness while driv...

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$152K - $190K *

Advance your career by leading global Order to Cash processes, ensuring standardization and compliance while supporting localized needs to enhance efficiency and drive strategic process excellence acr...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$108K - $130K *

Lead compliance initiatives by managing IT controls and SOX adherence. Collaborate with Internal Audit and oversee change management processes. Drive team performance and ensure regulatory standards a...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Champion operational success by guiding teams across diverse sites to enhance safety, customer and employee satisfaction while achieving quality and financial goals, ensuring compliance, and fostering...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$88K - $129K *

Engage and empower a high-performing sales team, mentoring account executives focused on mid-sized Public Sector organizations, driving strategy and collaboration to achieve impactful results in a dyn...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$91K - $136K *

Drive impactful results by mentoring your team and leading large-scale projects. Collaborate with various support teams to enhance productivity and ensure quality service, while maintaining a flexible...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Transportation

$91K - $136K *

Support, mentor, and lead teams through large-scale projects while enhancing productivity and ensuring safety and quality standards. Collaborate cross-functionally to achieve business objectives in a...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Drive marketing and communications strategies across North America, enhancing brand visibility and stakeholder engagement through innovative content and impactful external and internal initiatives tha...

Yesterday

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.