Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$100K - $120K *

Manage a diverse team of field service professionals to ensure exceptional customer support and operational performance in beneficiation technologies across North and Central America, fostering safety...

Montreal, QCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Advance customer satisfaction by providing technical support and business solutions, while ensuring optimal vehicle performance. Build strong client relationships and serve as the primary liaison betw...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $150K *

Lead and manage service operations, fostering team development and ensuring performance excellence while optimizing processes and profitability across the IT Department...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Transform sales performance by leading a dynamic Inside Sales Representative team. Drive operational excellence and customer engagement while executing strategies that align with broader company objec...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$73K - $90K *

Shape the future of retail management by leading multiple locations to achieve operational excellence. Drive performance standards, enhance customer engagement, and empower teams within your zone for...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $110K *

Elevate customer success by enhancing engagement, driving satisfaction, and enabling growth through strategic support and partnership, ensuring clients maximize their product utilization and become re...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $110K *

Shape the customer journey by driving retention, adoption, and satisfaction. Collaborate with global sales to enhance product utilization and ensure customer success through effective relationship man...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $105K *

Empower customer success by leading a dynamic team to enhance operational efficiency and customer experience, optimizing cross-functional collaboration and driving results in a fast-paced environment...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $110K *

Join a team that fosters customer success by enhancing product adoption and driving growth through strategic support and engagement to ensure client satisfaction and retention throughout their journey...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $120K *

Drive financial operations excellence by overseeing budgeting, forecasting, and reporting. Lead a team to ensure compliance, enhance processes, and provide top-tier customer service while partnering w...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Elevate the retail experience by managing operations, training team members, and ensuring exceptional service delivery while adhering to corporate standards and optimizing resources for efficiency and...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Elevate end-user support operations by leading a customer-focused team, ensuring service excellence, and driving continuous improvement for a positive user experience across locations and remote envir...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by leading a high-performance service desk team to deliver exceptional customer support. Drive operational excellence, enhance service workflows, and leverage data-driven insights to...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $101K *

Champion client success by building relationships, driving engagement, and ensuring clients maximize value from services for enhanced satisfaction and retention. Collaborate with internal teams to del...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$82K - $103K *

Unlock potential by leading digital marketing initiatives, managing a team, and driving measurable results across multiple channels to align with business objectives and growth targets...

Toronto, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $154K *

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $113K *

Champion operational excellence by overseeing Service Managers and technicians, ensuring effective management of repair orders, installations, and maintenance within a defined region to achieve profit...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$83K - $125K *

Oversee service operations within your region, guiding Service Managers and technicians to enhance efficiency, profitability, and customer satisfaction while ensuring the team's operational excellence...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$120K - $175K *

Empower key accounts by delivering tailored solutions, exceeding revenue goals, and fostering long-term partnerships through strategic sales excellence and cross-collaboration across teams...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $302K *

Engage with clients and develop service sales strategies to enhance GSS operations, drive customer satisfaction, and support overall business growth through collaborative efforts across all regions an...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $175K *

Join us to build trusted partnerships with key accounts, driving results through upselling and collaboration. Use your strategic mindset to navigate complex sales cycles and foster long-term success f...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$98K - $134K *

Elevate operational performance by managing resources and enhancing customer service. Oversee daily operations, develop team members, and ensure compliance with safety and departmental procedures to m...

Today

  •   Less than 5 years exp.  •   Transportation

$177K - $302K *

Unlock potential by leading GSS service sales and business development. Collaborate with teams to identify opportunities, manage contracts, and drive customer satisfaction while promoting strategic go...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.