In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Manager, Marketplace Sales Enablement
$84K - $105K *
Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...
2 weeks ago
Service Drive Manager - BMW of Carlsbad
$50K - $120K *
Elevate customer satisfaction by managing service consultants and ensuring seamless operations at the service drive. Collaborate with teams, monitor performance, and maintain high service standards to...
2 days ago
Manager, Customer Experience - Mid Market
$115K *
Manage a team of Mid-Market Customer Experience Managers to enhance customer engagement, retention, and satisfaction by fostering operational excellence and leveraging analytics for strategic insights...
Reposted 2 days ago
Manager, Customer Experience - Mid Market
$115K *
Grow your career with a pivotal leadership role, driving exceptional customer experiences and retention strategies for Mid-Market accounts. Inspire a high-performing team and collaborate across functi...
Reposted 2 days ago
Manager, Customer Experience - Mid Market
$115K *
Manage a high-performing team focused on enhancing customer engagement, retention, and satisfaction in a dynamic environment. Drive strategic initiatives and foster cross-functional partnerships to de...
Reposted 2 days ago
$75K - $95K *
Grow and lead business operations, ensuring profitability while managing a dynamic team, meeting sales goals and developing strategies to enhance productivity and customer satisfaction in a thriving m...
5 days ago
$90K - $120K *
Optimize operational performance by enhancing service delivery across multiple functions, leveraging deep expertise and cross-functional leadership to drive efficiency, improve customer experience and...
Today
Costumer Experience Manager - Milton
$72K - $89K *
Lead the charge in enhancing customer satisfaction by managing a team dedicated to delivering best-in-class service and operational excellence across Ontario's Southwestern region...
3 days ago
$75K - $95K *
Unlock potential by leading compliance and strategic planning efforts within a facility. Collaborate with operations to drive initiatives, engage in root cause analysis, and foster partnerships to ens...
1 week ago
$75K - $95K *
Lead the charge in optimizing IT service delivery and enhancing the end-user experience. Oversee the IT Service Desk operations, fostering teamwork while implementing ITIL 4 best practices for efficie...
Reposted 5 days ago
Manager - Customer Success Operations
$75K - $118K *
Champion customer success operations by optimizing team workflows, driving satisfaction, and fostering cross-departmental collaboration to enhance strategies and outcomes for customer growth and reten...
Reposted 1 week ago
$76K - $102K *
Empower operational excellence through effective management of field labor, projects, and vendor relations while ensuring customer satisfaction and safety compliance to meet organizational goals and e...
1 week ago
Field Service Manager - Eastern Canada
$75K - $95K *
Join a team that's dedicated to enhancing safety and efficiency in field services by leading technicians, managing projects, and collaborating across functions in a dynamic operational environment thr...
4 days ago
Field Service Manager - Eastern Canada
$75K - $95K *
Transform the landscape by leading field service operations, ensuring safety, compliance, and effective project management while building strong customer relationships to drive service excellence and...
4 days ago
Senior Manager, Customer Experience Strategy
$126K - $202K *
Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...
1 month ago
Senior Manager, Customer Experience
$95K - $150K *
Unlock potential by leading our customer experience team to drive technology adoption and enhance retail operations. Collaborate with internal and external stakeholders to ensure customer satisfaction...
3 weeks ago
$60K - $110K *
Create exceptional customer experiences by driving success with our ERP solution. Own relationships, resolve issues, and deliver value for clients while collaborating with cross-functional teams to en...
6 days ago
Customer Experience Manager, Enterprise
$90K *
Join us to manage enterprise accounts and enhance customer value through strategic relationships. Serve as a trusted advisor, driving engagement and ensuring customer success across the full lifecycle...
Reposted yesterday
Customer Experience Manager, Enterprise
$90K *
Elevate customer success by managing enterprise accounts, enhancing strategic relationships, and driving measurable value through tailored engagement and cross-functional collaboration. Foster long-te...
Reposted yesterday
Customer Experience Manager, Enterprise
$90K *
Transform customer experiences for enterprise clients through strategic engagement and relationship management, driving measurable value and long-term success across diverse teams while using data-dri...
Reposted yesterday
$95K - $184K *
Drive sales excellence by developing a high-performing team to exceed quotas, enhance market presence, and uphold ethical standards through effective strategies and community engagement...
3 weeks ago
$85K - $100K *
Transform the sales landscape by leading a dynamic team dedicated to enhancing customer experiences, driving growth, and maximizing the potential of a cherished service in a compassionate environment...
1 week ago
$70K - $95K *
Champion customer loyalty by driving service excellence, optimizing processes, and enhancing team engagement. Ensure client KPIs are met while identifying cross-sell opportunities and fostering strong...
2 weeks ago
Customer Success Manager - Grocery Retail Loss Prevention
$75K - $95K *
Shape the future of security operations by managing a dynamic multi-site portfolio. Oversee daily service delivery, ensure compliance, and lead field personnel while fostering client relationships to...
2 days ago
Customer Success Manager - Grocery Retail Loss Prevention
$75K - $95K *
Lead the charge in managing a dynamic multi-site retail security portfolio, ensuring top-notch operational performance and loss prevention across locations while fostering client relationships and sup...
2 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.