Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$80K - $95K *
Elevate customer service operations by leading a dedicated team, ensuring high-quality support and performance across the region. Drive operational excellence and foster collaboration between customer...
Today
$130K - $200K *
Drive customer service excellence across multiple aerospace sites, leading a team to enhance order management, delivery performance, and customer satisfaction while fostering strong relationships and...
1 week ago
$130K - $200K *
Advance customer service excellence by leading operations across multiple sites, enhancing aerospace OEM and aftermarket relationships, and driving process improvements to ensure high-quality service...
1 week ago
$85K - $90K *
Grow your career with a dynamic team focused on enhancing customer satisfaction, managing aerospace orders, and ensuring compliance with quality standards while leading continuous improvement initiati...
2 weeks ago
$64K - $97K *
Join a dynamic team as a Customer Service Manager, overseeing operational excellence and financial goals while fostering a culture of diversity and community engagement in the retail grocery sector...
Reposted 5 days ago
$64K - $97K *
Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...
Reposted 2 weeks ago
Customer Services Manager - Canada
$80K - $95K *
Lead customer support operations across Canada, enhancing service delivery and team performance in a dynamic industrial environment. Drive process improvements and foster collaboration with internal s...
Today
$101K - $152K *
Empower operational excellence by leading customer service teams in liquid cooling systems. Drive performance, enhance technician utilization, and ensure high customer satisfaction through effective s...
5 days ago
Customer Service Manager - Manufacturing
$90K - $120K *
Advance your career by leading a dedicated customer service team in a manufacturing setting. Ensure excellent support from order entry to delivery while collaborating with key departments for operatio...
4 weeks ago
$106K - $141K *
Optimize customer service operations and talent development, ensuring efficient workflows and high performance while directly collaborating with regional leaders to meet strategic objectives and enhan...
4 weeks ago
$64K - $97K *
Lead customer service operations in a dynamic retail environment, driving excellence and community engagement while ensuring operational efficiency and compliance. Foster a diverse team culture and ac...
Today
$64K - $97K *
Elevate customer experiences by leading a dynamic team in retail operations. Drive operational excellence, foster community engagement, and ensure compliance while achieving sales targets and developi...
Today
$64K - $97K *
Drive operational excellence and community impact as a Customer Service Manager, overseeing daily operations, fostering team development, and ensuring exceptional customer experiences while achieving...
2 days ago
Customer Service Department Manager
$85K - $100K *
Drive a high-performing customer service team, managing daily operations, enhancing efficiency, and resolving escalated issues to ensure exceptional service delivery and team development...
Today
Customer Service Department Manager
$85K - $100K *
Champion a high-performing customer service team by managing daily operations, training leaders, and enhancing efficiency through strategic evaluations and prompt issue resolution...
Today
Customer Service Department Manager
$85K - $100K *
Join a team that's dedicated to enhancing customer service excellence by leading and developing a high-performing department, driving efficiency, and resolving escalated issues to ensure top-notch ser...
Today
Customer Service Department Manager
$85K - $100K *
Grow your career with a dynamic team as you lead customer service operations, enhance team performance, and drive efficiency improvements while resolving escalated issues in a supportive environment...
Today
Customer Service Department Manager
$85K - $100K *
Join us in leading a dynamic customer service team, enhancing operations and driving excellence. You'll manage daily activities, coach team leads, and implement improvements to ensure top-tier service...
Today
Customer Service Department Manager
$85K - $100K *
Unlock potential by leading a dynamic customer service team, enhancing performance, and driving efficiency. Manage daily operations while fostering a positive environment to deliver exceptional servic...
Today
Customer Service Department Manager
$85K - $100K *
Lead the charge in enhancing customer service excellence by managing teams, optimizing processes, and resolving escalated issues to foster a high-performing environment that prioritizes customer satis...
Today
Senior Manager, Global Customer Service
$125K - $167K *
Empower a global customer support team by developing leaders, setting standards, and driving excellence across regions. Collaborate with peers to enhance service quality and ensure customer satisfacti...
1 week ago
$80K - $125K *
Champion customer success by leading a dynamic team, ensuring service excellence, and driving operational efficiency. Collaborate with cross-functional partners to enhance customer relationships and a...
1 week ago
$120K - $150K *
Transform the sales landscape by coaching and training professionals to excel in their roles. Engage in hands-on mentorship, develop impactful curricula, and lead initiatives that drive sales success...
6 days ago
Store Manager (Sales, Customer Service)
$65K - $120K *
Champion our sales team by driving performance, building customer relationships, and mentoring talent. This role offers substantial financial rewards and the opportunity to lead a dynamic team in achi...
5 days ago
Store Manager (Sales, Customer Service)
$55K - $120K *
Transform your career by leading a dynamic sales team, driving performance, and fostering customer relationships. This role offers substantial financial rewards and the chance to mentor others while a...
6 days ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.