Customer Service Manager Jobs in Worcester, MA

Lead a team of account managers to drive insurance solutions, enhance client satisfaction, and identify new business opportunities, all while fostering strong relationships and ensuring service excell...

Partner with us to drive customer success in the Architecture, Engineering, and Construction industries. Manage post-sale relationships, execute success plans, and ensure customers achieve long-term v...

Lead the partnership efforts in Financial Services by fostering relationships, managing cross-functional projects, and translating technical concepts for business strategy. Engage with customers and i...

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

Drive sales goals and inspire a motivated team in our home service sector. Collaborate across functions to enhance performance and customer satisfaction, while developing effective training programs f...

Shape the future of fraud risk mitigation by leading a dedicated team, developing comprehensive strategies for prevention, detection, and investigation across diverse financial products, all while ens...

Lead the management of pharmacovigilance case processes, ensuring compliance and quality. Collaborate with cross-functional teams and vendors to optimize safety measures for investigational and approv...

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

Lead operational excellence in managing complex claims while developing a high-performing team and collaborating with key stakeholders to enhance customer service and drive growth in the health insura...

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

Lead the charge in executing cross-channel brand marketing strategies. Collaborate with diverse teams to align messaging and drive growth by effectively managing campaigns, influencer programs, and pe...

Lead and mentor a high-performing Software Engineering team in an Agile environment. Collaborate with cross-functional teams to innovate and deliver high-quality software solutions, driving growth and...

Grow with us to lead our Customer Success team, engaging clients to ensure satisfaction and operational excellence while driving strategic initiatives and team development across a collaborative, cust...

Support and enhance production processes by managing recovery efforts, troubleshooting issues, and documenting solutions. Collaborate cross-functionally to ensure operational excellence through ITIL p...

Empower your career by leading a dynamic sales team to exceed targets, develop strategic marketing plans, and enhance market share in the roofing industry. Drive success through effective project mana...

Shape the future of product delivery as you lead agile teams in maximizing customer value, driving measurable outcomes, and collaborating cross-functionally to align business goals with innovative sol...

Collaborate with clients to develop effective business strategies, optimize sales processes and enhance customer relationships, ensuring profitability growth through comprehensive market analysis and...

Analyze fraud trends and lead e-commerce risk strategies, overseeing critical fraud prevention efforts. Collaborate across teams to enhance detection and minimize financial exposure while mentoring a...

Transform customer success management by leading a dynamic team, driving revenue retention, expansion, and exceptional account journeys. Collaborate cross-functionally to ensure customer needs and sat...

Elevate client partnerships by managing and expanding strategic accounts in healthcare. With a focus on analytics, deliver tailored solutions to enhance satisfaction, retention, and growth while servi...

Take ownership of office operations and executive support, streamlining administrative processes for multiple leaders, enhancing workplace efficiency, and fostering executive communication and collabo...

Advance operational excellence by managing daily activities, enhancing client relationships, and fostering a positive team environment while exceeding financial and customer satisfaction goals in a dy...

Empower growth by managing custom fixture projects from sales to delivery, ensuring quality and customer satisfaction. Mentor junior team members and drive process improvements in a fast-paced manufac...

Empower customer engagement with a focus on optimizing RiskNarrative. Collaborate cross-functionally to deliver outstanding experiences, manage technical projects, and maximize value for clients throu...

Transform fiduciary services by providing governance, oversight, and strategic operational support. Drive regulatory compliance and risk management while collaborating with leadership to enhance organ...