Customer Service Manager Jobs in Watertown, MA

Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...

Champion customer success by managing key accounts, driving strategy, and fostering relationships with diverse stakeholders. Leverage insights to enhance product delivery and facilitate positive outco...

Lead the charge in enhancing clinical operations and driving process improvements while empowering a skilled nursing team to improve claim outcomes and provide strategic support in insurance claims ma...

Elevate your career by owning the CRM ecosystem to drive data governance, enhance client intelligence, and align marketing technology with business growth priorities. Collaborate across teams to lever...

Lead dealership operations by developing teams, driving results, and enhancing customer satisfaction. Empower employees and implement strategic initiatives to ensure growth and operational excellence...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Drive branch success by enhancing client experiences and overseeing daily operations. Balance sales growth and team development while championing service excellence and building relationships with cli...

Join us in leading branch operations and delivering exceptional client service while driving sales growth through strategic relationship-building and team leadership...

Join a dynamic team leading customer success initiatives, driving onboarding, adoption, and retention for K-12 solutions. Collaborate cross-functionally to ensure impactful experiences and achieve lon...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Shape the future of end-user support by leading a service desk team, ensuring high performance and quality service delivery while transitioning operations from reactive to proactive support strategies...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...

Champion data privacy compliance by leading initiatives, collaborating across functions, and managing risks effectively to support business goals while ensuring adherence to privacy regulations...

Grow your career with a dynamic role focused on customer relationships and account management, ensuring customer satisfaction and identifying opportunities for growth and retention within a portfolio...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Drive operational excellence by leading a large mail operations team while optimizing processes and development. Collaborate with leadership to ensure safety, efficiency, and productivity in a fast-pa...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Transform client engagement through innovative prospecting and strategic B2B sales initiatives. Drive growth by building relationships, closing deals, and collaborating with teams to deliver tailored...

Champion client success by managing a portfolio of enterprise accounts, enhancing software value, and fostering strong relationships to drive business growth in the trade service sector. Your insights...

Elevate operational excellence by serving as a crucial liaison in live data center environments, ensuring safety and continuity during project transitions, while coordinating stakeholders for successf...

Lead a dynamic team of Resident Consultants to drive customer success, ensuring growth and value realization for our enterprise clients. Foster relationships and implement strategies that enhance serv...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

Deliver impactful product solutions by fostering collaboration across teams and guiding project delivery while mentoring direct reports and driving process improvements for optimal user experiences...

Engage client relationships as a primary contact, ensuring high-quality pharmacy benefits delivery and satisfaction through operational excellence and effective communication in a dynamic team environ...

Champion dealer success and operational excellence by managing the MobileService+ program, enhancing customer experience, and driving growth through effective coaching and cross-functional collaborati...