Customer Service Manager Jobs in Washington, DC

Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...

Elevate your career by driving impactful sales strategies for consulting services across diverse sectors. Own the entire sales process, engage with customers, and develop tailored solutions that maxim...

Drive alignment between business strategy and IT for Commercial and Medical Affairs, enhancing technology solutions and operational excellence while managing Salesforce Life Sciences Cloud and vendor...

Drive customer success by enhancing engagement and boosting revenue in the SaaS sector. Support enterprise customers through strategic relationship management while identifying upsell opportunities an...

Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...

Lead a skilled team of claims professionals in managing Commercial General Liability claims of varying complexity across multiple jurisdictions, ensuring operational excellence, customer satisfaction...

Unlock efficient communication and successful change management strategies by leading IT modernization initiatives, ensuring effective stakeholder engagement and operational readiness throughout the o...

Manage field operations, ensuring optimal efficiency of HVAC and plumbing teams. Drive accountability, develop leaders, and utilize performance metrics to enhance service delivery and operational succ...

Lead the charge in managing global sales commission programs, ensuring accurate payments and governance. Oversee ICM tools while fostering cross-functional collaboration to streamline operations in a...

Accelerate the growth of a leading Learning Business Process practice, driving innovative managed services and client partnerships. Play a pivotal role in enhancing enterprise learning through AI-driv...

Lead the charge in transforming enterprise learning operations through innovative AI-driven solutions. Collaborate with teams and clients to enhance managed services, integrating cutting-edge technolo...

Drive successful infrastructure delivery initiatives across hybrid environments, balancing demand and capacity. Collaborate with engineering and business stakeholders to ensure alignment on strategic...

Lead the charge in strategic engineering initiatives to enhance operational excellence and efficiency across a multi-site logistics network, driving continuous improvement and safety while managing cr...

Lead the planning and execution of integrated B2B marketing campaigns that enhance brand visibility and client engagement across global markets, while driving measurable business impact through collab...

Lead the charge in developing a high-performing team of Account Managers focused on enhancing customer experiences, driving revenue growth, and fostering dealer relationships in a fast-paced, dynamic...

Lead the charge in developing a high-performing team of Business Analysts to drive consistent delivery of quality analysis. Establish standards and enhance collaboration with product, technology, and...

Innovate communications strategy by embedding with GTM leadership to craft compelling messages and support major initiatives. Drive clarity and alignment for commercial objectives while leveraging AI...

Unlock your potential by enhancing customer relationships, guiding product lifecycles, and driving success strategies. Collaborate closely with teams and ensure exceptional service delivery to strengt...

Shape the future of inventory management by driving sales for an innovative solution that optimizes stock levels, reduces costs, and enhances decision-making for businesses. Collaborate across teams t...

Elevate dining experiences by leading a dynamic food service team. Drive innovation, manage operations, and ensure exceptional service. Your leadership will enhance menus and foster memorable customer...

Shape the future of client engagement by leading a team of Account Consultants focused on retention and growth within the Mid-Size market. Drive strategic initiatives, enhance customer relationships...

Optimize customer success by managing key accounts and enhancing relationships. Drive revenue growth through strategic sales initiatives while collaborating with internal teams to deliver exceptional...

Drive partner success by managing key law firm relationships, leveraging data and strong communication skills to identify trends, optimize performance, and facilitate growth in a dynamic, collaborativ...

Join a team that's dedicated to enhancing patient care and community health while managing pharmacy operations and guiding staff to meet community needs effectively. Drive compliance and operational e...

Shape the future of revenue cycle management by leading a high-performing team. Drive collections accuracy, optimize processes, and negotiate effectively with payers, ensuring robust cash flow for sca...