Customer Service Manager Jobs in Washington, DC

Support customer relationships by managing interactions and ensuring satisfaction. Drive issue resolution and commitment execution while collaborating with cross-functional teams to meet service and q...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Unlock potential by leading dynamic financial operations, streamlining strategies, and enhancing compliance in a collaborative environment to drive growth and impact for healthcare stakeholders and co...

Empower client success by managing a portfolio, driving tool adoption, enhancing satisfaction, and fostering growth through strategic recommendations and risk mitigation, ensuring optimal use of socia...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead the charge in service operations by maximizing profitability and customer retention. Develop high-performing teams and ensure excellence in customer experience while driving key performance metri...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Champion multifamily renovation projects by managing schedules, resources, and communications. Oversee contract administration and team coordination, ensuring projects are delivered safely, on time, a...

Unlock customer potential by cultivating strategic partnerships with retail clients, ensuring they maximize the value of AI solutions. Drive satisfaction and loyalty while collaborating cross-function...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Manage client accounts to deliver IT services, fostering relationships, driving contract renewals, and spearheading infrastructure modernization projects. Collaborate with cross-functional teams to en...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Lead the charge in driving customer success through comprehensive lifecycle management strategies, ensuring robust engagement and satisfaction while maximizing program success and profitability in a c...

Grow your career with a dynamic Chef Manager role focusing on team development, culinary excellence, and client relations while meeting budget and program standards for a successful kitchen operation...

Optimize client relationships by managing key accounts, driving strategic planning, and ensuring exceptional service delivery while collaborating across teams to meet performance objectives and financ...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a team that's executing cross-functional initiatives to drive key workstreams across high-priority projects, ensuring organized execution and alignment among stakeholders for scalable success...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Champion the service excellence as you lead a dynamic team in Fixed Operations, ensuring exceptional customer satisfaction while driving performance improvements and fostering a positive work culture...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...