Customer Service Manager Jobs in Walnut Creek, CA

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

Reimagine encounter processing by driving innovation and cloud adoption. Lead a cross-functional team to transform legacy systems into scalable platforms while ensuring compliance, performance, and da...

Champion customer success by guiding agents in handling complex cases, enhancing processes, and driving improvements through training and documentation to ensure exceptional customer experiences acros...

Unlock your potential as you integrate marketing strategies with technical execution, transforming lifecycle briefs into workflows in Klaviyo and Postscript. Drive operational efficiency and ensure th...

Empower financial systems by managing Oracle Fusion ERP Cloud implementation. Lead a team in user support, business process analysis, compliance, and training to enhance accounting operations and driv...

Shape financial systems capabilities by leading Oracle ERP Cloud implementation, managing a dedicated team, and collaborating with finance and accounting to enhance processes and ensure compliance...

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

Unlock potential by leading strategic initiatives and cross-functional collaborations that drive measurable impact within our dynamic operations team. Take ownership of projects from conception to exe...

Drive success by managing dual pods to create innovative voice agents for enterprise customers. Own the full lifecycle from design to deployment while building robust infrastructure for continuous imp...

Optimize your career by leading creative operations to enhance workflow governance, resource planning, and operational health. Collaborate with leadership to transform requests into a strategic, scala...

Transform healthcare outcomes by leading strategic customer success programs in New Mexico. Guide a dedicated team to ensure effective implementations and drive stakeholder engagement for success acro...

Empower growth by leading key retail partnerships, driving cross-functional projects, and enhancing customer experiences through strategic insights and data-driven actions while collaborating with div...

Innovate your career by leading cross-functional teams to drive strategic marketing initiatives that enhance growth and revenue opportunities. Utilize insights and data platforms to support sales and...

Innovate your career by collaborating across teams to drive strategic marketing initiatives. Leverage data insights to enhance customer engagement and optimize revenue growth through tailored solution...

Elevate your career by driving product strategy and development, collaborating with cross-functional teams to deliver innovative digital solutions that meet customer needs and align with business goal...

Join a dynamic team to shape the future of our BDR organization, driving talent development and pipeline success while leveraging innovative strategies and insights to inform sales and marketing effor...

Elevate client PBM operations by assessing needs, implementing strategies, and managing technology solutions. Lead a team, coach consultants, and drive compliance while optimizing performance to achie...

Lead our voice AI product direction, optimizing complex customer engagements. Collaborate with teams to build, evaluate, and innovate conversational systems that ensure a human-like experience and dri...

Drive innovation in voice AI by leading complex customer projects, enhancing dialog quality, and shaping product direction within dynamic, agile pods while collaborating directly with enterprise clien...

Join us in optimizing customer journeys! You will enhance adoption and retention across a portfolio of 100-200 accounts while building robust systems that ensure exceptional experiences and drive grow...

Lead the charge in optimizing PBM operations while developing data-driven strategies and managing implementation for clients. Foster team collaboration and guide compliance with pharmacy regulations t...

Elevate your career by leading PBM operations to optimize client performance. Drive data-driven strategies, coach a collaborative team, and stay ahead of industry trends while managing technology solu...

Inspire growth and innovation by managing client relations in the automotive AI sector. Utilize expertise in conversational AI and marketing automation to enhance performance and deliver tailored solu...

Unlock potential by managing IT operations, enhancing team performance, and implementing automation. Drive the efficiency of core systems and oversee a dedicated support team while serving as a techni...

Lead the charge in overseeing case management operations, ensuring compliance with regulations. Manage staff, develop programs, and collaborate with teams to enhance care coordination and service deli...