Customer Service Manager Jobs in Springfield, VA

Lead digital transformation initiatives to drive customer success and engagement in our Field Service Management and Vendor-Managed Inventory solutions, enhancing overall business outcomes through str...

Shape and enhance branch operations by coordinating quality service delivery, driving productivity, and fostering a strong safety and customer service culture through effective leadership and complian...

Champion operational excellence in commercial janitorial services across multiple sites. Lead teams, enhance customer satisfaction, manage budgets, and ensure compliance, driving success through strat...

Discover the potential of a remote Account Manager role, leading a dedicated team and managing client relationships in the aviation sector to drive retention and new business. Drive service excellence...

Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...

Partner with us to enhance customer experiences and drive account growth. This role is pivotal in maintaining client relationships, ensuring satisfaction, and leading onboarding while managing a book...

Help us ensure strategic customers succeed with tailored solutions and expert guidance. This role involves building relationships, advocating for customer needs, and driving value through effective te...

Join a team that's at the forefront of managing operational excellence in a large federal contact center, driving performance improvements and empowering staff to deliver exceptional service in a fast...

Explore an opportunity to lead and inspire a dynamic sales team, driving card adoption and developing robust pipelines. Your expertise will help shape our innovative sales environment as we grow and e...

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...

Lead a high-performing technical support team, driving efficiency and innovation while managing operations for over 35,000 associates. Foster a culture of collaboration and implement automation soluti...

Accelerate progress at the forefront of technical support, leading a team of engineers to innovate self-service solutions while enhancing operational efficiency for a dynamic environment serving over...

Lead a high-performing team driving technical support and operational excellence, innovating with AI and automation to enhance service delivery for over 35,000 associates, ensuring a culture of contin...

Champion a high-performing Technical Support team, driving efficiency and innovation through AI and automation, while ensuring exceptional service for over 35,000 associates across the organization...

Shape the future of technical support by leading a dynamic team focused on automation and efficiency. Drive innovation to enhance the operational experience for 35,000 GEICO associates, ensuring excep...

Unlock potential by leading the Customer Billing Model cycle, managing team performance, and coordinating with government stakeholders. Drive project execution, reporting, and process improvements wit...

Drive success by leading operations, enhancing customer satisfaction, and managing a cohesive team within a dynamic retail environment. Oversee sales, maintain budgets, and foster continuous staff dev...

Lead the charge in operational excellence and team management across multiple sites, ensuring compliance and fulfilling client satisfaction by driving performance, strategic insights, and talent devel...

Grow impactful content strategies that engage diverse audiences and streamline operations across digital and print platforms. Collaborate with cross-functional teams to oversee the lifecycle of conten...

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

Elevate our marketing impact by leading integrated campaigns that resonate. Collaborate cross-functionally to drive brand awareness and engagement, managing projects from concept to optimization while...

Drive exceptional culinary experiences by leading team development, menu execution, and guest engagement. Collaborate closely with culinary leadership to enhance dining operations within a prestigious...

Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...

Drive business growth by managing relationships with dealership partners, ensuring satisfaction, expanding market presence, and enhancing dealer performance while staying attuned to market trends and...

Join a dynamic team to drive strategic staffing solutions, enhancing client relationships and sales processes. Leverage your expertise to develop proposals, negotiate contracts, and ensure seamless se...