Customer Service Manager Jobs in Richmond, VA

Champion regional marketing initiatives, driving pipeline growth through strategic ABM programs and collaborations with sales and marketing teams. Engage stakeholders and execute integrated campaigns...

Elevate workforce planning and management in a global customer operations setting. Drive optimization strategies for over 4,000 agents, enhancing performance through collaboration, analytics, and inno...

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

Join a dynamic team as you drive new business growth, identify opportunities, and promote financial products. You’ll utilize a consultative approach to influence stakeholders and develop sales strateg...

Elevate customer satisfaction and operational success by leading a skilled field service team focused on critical power infrastructure. Drive performance through coaching, continuous improvement, and...

Shape the future of healthcare supply chains by owning product lifecycle, engaging cross-functional teams, and driving impactful market strategies. Your expertise will directly influence how organizat...

Deliver exceptional value by nurturing relationships with key real estate partners through strategic coaching and data-driven insights, driving activation, adoption, and retention of our product suite...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...

Join us to lead day-to-day IT support and service for a remote-first workforce, ensuring effective user assistance, onboarding, compliance, and technology initiatives that drive operational success an...

Shape the future of industrial sales by managing key customer accounts, driving engagement, and fostering long-term partnerships while identifying growth opportunities to accelerate revenue and enhanc...

Champion growth by leading a team that delivers analytics and reporting, enhancing Customer Success performance through data-driven insights and operational metrics to support strategic decision-makin...

Join a high-impact team managing enterprise client relationships in financial services, driving platform adoption and revenue growth while collaborating across teams to enhance client success and deli...

Empower compliance by reviewing advertising for legal and regulatory standards. Collaborate with cross-functional teams to ensure adherence to policies while advising on intellectual property and priv...

Join a team that drives innovation in geographic information systems while leading cross-functional developers in an Agile environment. Your expertise will enhance project management for significant m...

Drive the optimization and support of ERP systems across multiple manufacturing businesses. Lead implementations, develop strategies, and ensure seamless integration to enhance operational excellence...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Unlock growth by managing regional sales and training initiatives in the hearing solutions space. Build relationships, analyze performance, and drive brand loyalty across multiple locations to boost m...

Lead logistics and warehouse operations to enhance IT asset management, ensuring efficient shipping and inventory processes. Oversee staff and facility operations, providing strategic logistics suppor...

Drive day-to-day production leadership, ensuring efficient mechanical assembly operations and resource allocation while fostering team performance and safety. Collaborate with technical leads to resol...

Engage in driving cross-functional projects that enhance agency operations and partnerships, ensuring scalable solutions in a fast-paced environment. Lead initiatives from identification to implementa...

Empower our customers by driving revenue growth through strategic account management. You'll oversee migrations, foster client relationships, and collaborate with teams to ensure adoption and expansio...

Drive operational excellence as a vital leader in e-commerce, collaborating with teams nationwide to ensure smooth facility launches, recoveries, and transformations while fostering leadership develop...

Discover strategic opportunities as a key enterprise account owner, driving growth, retention, and value for complex member organizations by building trusted executive relationships and coordinating c...

Lead the charge in designing and managing sales compensation and territory planning, driving equitable incentives and performance strategies aligned with organizational goals to enhance operational ef...