Customer Service Manager Jobs in Richmond, VA

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Accelerate progress at enhancing customer experiences by building strong relationships and driving product adoption. Lead key initiatives to secure customer satisfaction and retention while collaborat...

Build and drive profitable growth by securing new business opportunities with converter customers across the United States, leveraging strong sales strategies and collaboration with internal teams to...

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

Contribute to our Corporate Accounting team by overseeing global financial closes, ensuring compliance with U.S. GAAP, and collaborating with cross-functional teams to support our rapidly growing mult...

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Unlock your potential by leading brand marketing strategies that enhance equity and support franchisees. Collaborate with teams to create compelling materials and deliver impactful training, ensuring...

Shape the future of automotive finance sales by driving growth, managing client relationships, and delivering innovative AI-based solutions to top lenders in a dynamic environment. Collaborate with se...

Transform your career as you lead telecom expense management, overseeing $18M in expenses. Drive cost optimization, analytics, and strategic insights while collaborating with teams to enhance operatio...

Reimagine service efficiency at the forefront of end-user support. Lead a dynamic team to enhance service desk operations, optimize workflows, and drive customer satisfaction through strategic innovat...

Join a dynamic team that leverages data analytics to drive market insights and develop innovative strategies. Engage with clients, optimize solutions, and create compelling presentations that transfor...

Engage a diverse client base by driving sales growth, managing relationships, and utilizing strategic sales methodologies to achieve commercial objectives in a high-growth SaaS environment focused on...

Grow and maintain long-term partnerships with Biopharma clients by leveraging insights, developing strategic account plans, and driving business objectives to ensure success and satisfaction across al...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Shape the future of security compliance by leading a global team of experts, ensuring timely, high-quality responses to client questionnaires in a fast-paced, remote-first environment while enhancing...

Lead the charge in delivering exceptional pet parent experiences while managing store operations, staff development, safety protocols, and achieving financial targets, all within a culture that priori...

Lead and optimize retail operations, ensuring a safe environment and remarkable experiences for pets and pet parents. Drive team engagement, financial performance, and operational excellence through e...

Lead a dynamic team to ensure exceptional pet care and customer service while driving operational excellence and financial success in a retail environment. Champion a positive employee culture and del...

Join a team that's dedicated to leading a vibrant retail environment, ensuring exceptional service for pet parents while managing operations, team development, and driving business success. Your leade...

Make your mark at a thriving retail store by leading teams, ensuring safety, and enhancing customer experiences, all while achieving financial goals and cultivating a positive culture for associates a...

Lead a dynamic retail environment, ensuring exceptional service, operational efficiency, and team development to achieve business goals. Shape the store's culture and maintain safety for associates an...

Join as a Store Leader to oversee safety, operational execution, and associate development while ensuring excellent service and financial performance, fostering a positive culture, and driving results...

Shape store operations and culture while leading a diverse team to deliver exceptional customer experiences, achieve operational goals, and enhance the safety and well-being of pets in a dynamic retai...