Customer Service Manager Jobs in Richmond, VA

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Unlock your potential by leading brand marketing strategies that enhance equity and support franchisees. Collaborate with teams to create compelling materials and deliver impactful training, ensuring...

Shape the future of automotive finance sales by driving growth, managing client relationships, and delivering innovative AI-based solutions to top lenders in a dynamic environment. Collaborate with se...

Transform your career as you lead telecom expense management, overseeing $18M in expenses. Drive cost optimization, analytics, and strategic insights while collaborating with teams to enhance operatio...

Reimagine service efficiency at the forefront of end-user support. Lead a dynamic team to enhance service desk operations, optimize workflows, and drive customer satisfaction through strategic innovat...

Join a dynamic team that leverages data analytics to drive market insights and develop innovative strategies. Engage with clients, optimize solutions, and create compelling presentations that transfor...

Engage a diverse client base by driving sales growth, managing relationships, and utilizing strategic sales methodologies to achieve commercial objectives in a high-growth SaaS environment focused on...

Grow and maintain long-term partnerships with Biopharma clients by leveraging insights, developing strategic account plans, and driving business objectives to ensure success and satisfaction across al...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Shape the future of security compliance by leading a global team of experts, ensuring timely, high-quality responses to client questionnaires in a fast-paced, remote-first environment while enhancing...

Lead the charge in delivering exceptional pet parent experiences while managing store operations, staff development, safety protocols, and achieving financial targets, all within a culture that priori...

Lead and optimize retail operations, ensuring a safe environment and remarkable experiences for pets and pet parents. Drive team engagement, financial performance, and operational excellence through e...

Lead a dynamic team to ensure exceptional pet care and customer service while driving operational excellence and financial success in a retail environment. Champion a positive employee culture and del...

Join a team that's dedicated to leading a vibrant retail environment, ensuring exceptional service for pet parents while managing operations, team development, and driving business success. Your leade...

Make your mark at a thriving retail store by leading teams, ensuring safety, and enhancing customer experiences, all while achieving financial goals and cultivating a positive culture for associates a...

Lead a dynamic retail environment, ensuring exceptional service, operational efficiency, and team development to achieve business goals. Shape the store's culture and maintain safety for associates an...

Join as a Store Leader to oversee safety, operational execution, and associate development while ensuring excellent service and financial performance, fostering a positive culture, and driving results...

Shape store operations and culture while leading a diverse team to deliver exceptional customer experiences, achieve operational goals, and enhance the safety and well-being of pets in a dynamic retai...

Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...

Accelerate your career by crafting impactful internal communications that align employees with organizational goals. Lead high-stakes narratives to enhance understanding and engagement across teams an...

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

Elevate international accounting management by leading statutory reporting, enhancing processes, and collaborating across global teams while ensuring compliance with U.S. GAAP and local regulations in...

Join a team that's dedicated to enhancing healthcare outcomes through strategic client engagement and AI-powered solutions. You'll lead initiatives to optimize clinical workflows and foster long-term...

Drive innovative sales strategies and execute the full sales cycle in tactical communications, ensuring customer engagement and opportunity progression for military units across the Western US and Ind...