Customer Service Manager Jobs in Richfield, OH

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Join a team that negotiates and manages contracts with healthcare providers, ensuring compliance and quality while optimizing network performance and driving cost-saving initiatives across operations...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Build and drive profitable growth by securing new business opportunities with converter customers across the United States, leveraging strong sales strategies and collaboration with internal teams to...

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

Champion the day-to-day operations of a high-volume portfolio, partnering with various teams to streamline processes from qualification to project launch, while ensuring high-quality deliverables and...

Support and enhance U.S. employee benefits programs through strategic management, compliance oversight, and vendor relations. Drive operational excellence while ensuring a competitive, compliant benef...

Collaborate with cross-disciplinary teams to design innovative, AI-driven customer service experiences. Develop intuitive interfaces and ensure cohesive user journeys across all digital platforms whil...

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Empower a high-performing team by ensuring systems stability and enhancing colleague and customer experiences through proactive issue resolution and continuous improvement efforts to optimize reliabil...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

Join a team that's pivotal in ensuring accurate client payment policies. You'll manage medical policy integrity while conducting research and analysis, collaborating with internal teams, and providing...

Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...

Drive quality assurance for new product introductions in pharmaceuticals. Leverage leadership skills, manage cross-functional teams, and ensure regulatory compliance to deliver high-quality products e...

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

Build your expertise to transform training and content delivery for automotive shop owners. Own the strategy for innovative learning programs and digital environments, while collaborating effectively...

Drive innovation in content products by leading a portfolio that spans from incubation to optimization. Collaborate with cross-functional teams to grow and sustain impactful user experiences while lev...