Role:Commercial Operations - Associate Manager
Location: - Clearsulting is headquartered in Cleveland, OH, with additional offices located in Chicago, IL; Columbus, OH; and Dallas, TX. Other cities are welcome remotely.
- Office Options: Hybrid or Remote. Team members residing within a 45 minute commuting radius of a Clearsulting office, we expect 8 days of in-person work per month, allowing flexibility choosing these days to accommodate client meetings, team syncs and individual schedules.
- Travel Expectations: 0-25%
What you'll do- Own the day-to-day commercial operations for a high-volume portfolio of opportunities across the Digital Reporting & Compliance Practice, ensuring pursuits move efficiently from qualification through contracting and project launch.
- Partner closely with Practice Commercial Leaders, Delivery Leaders, Finance, Legal, Marketing, and Alliance teams to coordinate all operational aspects of pursuits.
- Coordinate and manage pursuit logistics including Master Service Agreements (MSAs), Statements of Work (SOWs), pricing support, purchase order setup, contracting activities, internal approvals, and client documentation.
- Prepare pursuit materials including proposals, presentations, pricing summaries, qualification documents, and executive meeting materials, ensuring high-quality, client-ready deliverables.
- Maintain accurate Salesforce hygiene, ensuring opportunity stages, forecasting, notes, activities, and supporting documentation reflect the current state of every pursuit.
- Monitor and communicate pursuit status across the portfolio, proactively identifying risks, bottlenecks, and required decisions before they impact deal timelines.
- Analyze pipeline activity, pursuit metrics, and operational trends to provide leaders with actionable insights that improve forecasting and commercial execution.
- Support Workiva alliance initiatives, client events, and targeted business development campaigns that generate new opportunities and strengthen strategic relationships.
- Operate with a continuous improvement mindset by identifying opportunities to simplify processes, reduce administrative burden, improve commercial tools, templates and trackers, and enhance the overall commercial experience for both clients and internal teams.
What You'll Bring:- 2+ years of professional experience with commercial operations, sales operations, pursuit management, business development support, project coordination, or consulting within a professional services, consulting, or technology organization.
- Demonstrated experience managing multiple concurrent opportunities, projects, or complex workstreams while consistently meeting deadlines in a fast-paced environment.
- Experience coordinating commercial activities from opportunity qualification through contracting, including proposals, SOWs, pricing support, approvals, and client documentation.
- Organizational and project management skills with the ability to establish structure, prioritize effectively, and proactively drive work forward with minimal direction.
- Strong attention to detail and a high degree of ownership, accountability, and follow-through.
- Excellent written and verbal communication skills with the ability to interact professionally with senior leaders, clients, and alliance partners.
- Experience working with Salesforce or similar CRM platforms, Microsoft Office, and collaboration tools to manage commercial activities and reporting.
- Applicants must be authorized to work in the United States without current or future employer-sponsored visa support.
Nice-to-Haves:- Experience supporting consulting, digital transformation, or enterprise software sales organizations.
- Familiarity with Workiva or other cloud-based reporting, compliance, or finance transformation platforms.
- Experience working with alliance or partner-led sales motions.
- PMP, CAPM, Salesforce, or other project management or CRM certifications.
Benefits that Benefit You:We want to cultivate a thriving culture and company-and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include:
- Medical, dental, and vision coverage
- Unlimited PTO
- Paid parental leave
- Retirement plans
- Flexible work environment
- Cell phone reimbursement
- Access to mental health apps
- Life insurance and disability coverage
- Opportunities for ad hoc bonuses
Excited about what we're doing but don't fit every requirement? No problem! At Clearsulting, we're forward-thinkers on a mission to redefine consulting excellence. We're all about diversity and inclusion, committed to assembling teams that mirror the world around us. So, if you're passionate about our mission, you could be the perfect fit for this role or another within our dynamic team. Don't hesitate to apply!
Learn more about Clearsulting by visiting https://www.clearsulting.com/careers/culture/
The compensation range for this position is $60,000 - 110,000. We are committed to ensuring our offers reflect the value each candidate brings to the role. Final salary placement will be based on upon several factors, including, level of expertise, relevant work experience, technology certifications, educational background, geography and alignment with industry standards. This role is eligible for our bonus program.
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