Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $120K *

Empower businesses by managing strategic client relationships, ensuring satisfaction, driving retention, and maximizing value through innovative solutions, while presenting data insights and identifyi...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$82K - $92K *

Champion the development of a high-performing team of Liability Claims Adjusters, ensuring compliance, exceptional client service, and employee growth while driving operational excellence across assig...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$67K - $99K *

Lead a dynamic team to enhance mortgage sales productivity and create exceptional customer experiences. Oversee operations, train staff, and optimize loan processes while building strong relationships...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Engage in technical presales as you partner with sales teams to deliver innovative customer service automation solutions. Leverage your expertise in AI, analytics, and customer engagement to enhance s...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $201K *

Lead the charge in advancing data science strategies, enhancing risk detection, and innovating analytical solutions within a diverse team. Collaborate with stakeholders while driving efficiency and co...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $165K *

Empower healthcare organizations by leveraging your revenue cycle management expertise. Collaborate with stakeholders to optimize operational efficiency, drive strategic initiatives, and facilitate su...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Shape the future of technology solutions by leading projects, mentoring teams, and fostering client relationships while driving innovation and delivering results aligned with client objectives...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $105K *

Drive effective onboarding and enablement for SDRs, managing multiple projects while enhancing skills and strategies that accelerate ramp-up and improve pipeline generation. Collaborate with teams to...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$117K - $234K *

Unlock potential by leveraging data analytics to drive product decisions, improve customer experiences, and enhance advertiser outcomes in a fast-paced environment. Collaborate across teams to impleme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $180K *

Elevate product strategy by leading cross-functional teams to enhance user experiences and drive business growth through innovative solutions and data-driven insights...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$117K - $234K *

Unlock potential by leading the product strategy for Seller Onboarding Risk. Drive AI-enabled solutions that balance trust and growth, while protecting customer interests against fraud in a collaborat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$117K - $234K *

Transform product management through strategic vision and data insights, leading cross-functional teams to deliver innovative solutions that enhance customer experiences and drive business growth with...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Define and drive identity risk strategy, working closely across multiple teams to optimize security posture and scoring models for enterprise applications. Collaborate with stakeholders to ensure alig...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $118K *

Accelerate progress at overseeing network data quality and process standardization. This role drives best practices, provides end-user support, and enhances operational efficiency for seamless telecom...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $145K *

Discover your potential in project management of clinical studies, driving the coordination of deliverables, managing finances, and enhancing customer relationships, while gaining mentorship to advanc...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $145K *

Join us to manage and coordinate clinical projects, ensuring effective execution from proposal to deliverables. Collaborate with teams, vendors, and clients while developing your project management sk...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$86K - $166K *

Pioneer in vehicle asset management by maximizing revenue and overseeing operations in the Kansas City auction market. Collaborate with suppliers and franchise dealers to enhance sales and compliance...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive eDiscovery project success by leading all phases, ensuring quality service and communication while managing stakeholder relationships, timelines, and budgets effectively across various client en...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $145K *

Elevate our engineering and product synergy by owning cross-functional program execution. Drive clarity in complex projects while facilitating timely delivery and proactive risk management. Collaborat...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Accelerate your career by leading multi-channel demand generation campaigns, coordinating with sales, and leveraging data to drive qualified pipeline growth while enhancing a growing fintech's marketi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Shape effective communication strategies that empower communities by collaborating with partners to develop narrative frameworks and media interventions, delivering impactful support for policy advoca...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join a team that's driving innovative demand generation strategies for faith-based organizations. This role requires strategic thinking, collaboration, and hands-on execution to build sustainable pipe...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Drive success by managing dealer relationships, enhancing sales strategies, and executing marketing initiatives. Empower dealers with training and resources for optimal product performance and custome...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive business development by implementing effective bid strategies and enhancing client relations. Engage with customers and conduct meetings, ensuring efficient communication between engineering and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Build strategic growth and customer relationships with water utilities, solving complex challenges through consultative sales and innovative solutions in smart water technologies...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.