Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$149K - $220K *

Partner with us to shape and scale business value operations, leveraging analytics and systems to empower sales teams in securing transformative enterprise deals while engaging with C-suite executives...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K *

Drive contract delivery excellence for federal IT services by overseeing management processes, stakeholder reporting, and quality control across Microsoft 365 and Azure environments, ensuring complian...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$137K - $171K *

Transform the market impact of premium spirits and wine by leading strategic partnerships, enhancing product presence, and driving sales through collaborative account planning. Leverage analytical too...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $90K *

Join a team that's driving growth as you manage a diverse portfolio of clients. Take charge of renewals and expansion while building strong customer relationships and developing processes that enhance...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Elevate project outcomes by leading complex Salesforce initiatives, managing client relationships, and driving cross-functional teams to achieve timely, budget-friendly solutions. Foster client trust...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Transform customer interactions by leading AI conversation design, performance analysis, and knowledge management. Collaborate across teams to optimize AI experiences and drive measurable improvements...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $150K *

Lead the charge in transforming data into actionable insights for workforce and customer operations. Operate as a key analytical resource, driving impactful decisions through innovative modeling and c...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $147K *

Champion transformative projects by leading enterprise software implementations, ensuring client satisfaction and project margins through strategic communication, risk management, and efficient delive...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Empower growth by architecting multi-channel marketing strategies that generate demand and nurture prospects. Drive revenue through effective lifecycle marketing and compelling collateral, while shapi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$124K - $133K *

Join us to drive enterprise success by managing vital customer relationships, optimizing contract renewals, and collaborating with diverse teams to enhance platform adoption and revenue growth for key...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $130K *

Lead and elevate editorial content to drive growth and engagement, leveraging SEO and email marketing. Collaborate with a small team to transform content into measurable traffic and subscriber growth...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$90K - $130K *

Deliver exceptional customer success by managing enterprise accounts, resolving technical challenges, and guiding product adoption. Build trusted relationships to enhance satisfaction and drive long-t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $135K *

Lead strategic relationships and drive success for a portfolio of complex customers, ensuring value realization and growth through partnership and effective execution of customer programs in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join the charge in driving sales efficiency and pipeline generation by optimizing systems and processes in a key operational role, bridging Sales Development and Revenue Operations, and fostering cros...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Partner with us to lead a dynamic team, driving the successful delivery of professional services while optimizing project execution and financial health. Be a strategic partner in adopting innovative...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $160K *

Lead the charge in transforming our commissions strategy, ensuring alignment with business goals. This strategic role involves designing compensation plans, overseeing commission processes, and drivin...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Optimize client relationships and resolve escalations for defined contribution retirement plans, enhancing service and efficiency while collaborating with multiple stakeholders to streamline processes...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$104K - $156K *

Join a team dedicated to driving growth in the Power Generation and Petrochemical markets. Execute strategic sales initiatives, foster key relationships, and drive technical sales of high purity water...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$107K - $174K *

Transform strategic accounts and drive growth by building relationships with C-suite executives. Oversee renewals and explore upsell opportunities while collaborating across departments to ensure clie...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $175K *

Grow your career with a dynamic role focused on developing dealership partnerships, driving market expansion, and delivering exceptional support in automotive finance while achieving impactful results...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$103K - $154K *

Transform the marketing landscape by driving Omni-channel strategies and executing revenue-generating activities. Partner cross-functionally to enhance customer engagement, optimize strategies, and im...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $93K *

Explore a vital role where you will leverage technical expertise to resolve customer issues, deliver outstanding on-site support, and enhance the customer experience through effective collaboration wi...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Empower a high-performing team while leading operational excellence across multiple stores. Drive sales growth, enhance customer experiences, and execute merchandising strategies to achieve business o...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$180K - $210K *

Drive growth and retention strategies for customer accounts, ensuring high satisfaction levels while fostering strong relationships and facilitating multi-level engagement across client teams for opti...

US-AnywhereRemote

Reposted 1 month ago

  •   11 - 15 years exp.  •   Healthcare

$155K - $194K *

Elevate customer experiences by leading product innovation for sales and service teams in the electric vehicle sector. Collaborate across functions to define and execute a strategic product roadmap th...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.