Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$141K - $234K *

Grow your career by building strategic relationships that drive growth, retention, and value realization across diverse member organizations. Collaborate with cross-functional teams to deliver high-im...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $180K *

Empower high-performing agile teams by leading and scaling agile practices, driving operational excellence, and ensuring successful delivery of key initiatives in a collaborative, fast-paced environme...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $95K *

Elevate inside sales performance by leading a team to enhance customer satisfaction, streamline processes, and drive revenue growth through collaborative initiatives and efficient operations managemen...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Grow your career by driving sales growth and client retention through strategic relationship management and expert analysis in a dynamic insurance environment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Support our sales team by managing client relationships and driving new business growth through effective strategies, expert communication, and collaborative analysis to ensure high renewal rates and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team to drive sales growth through strategic outreach and expert relationship management. Utilize cutting-edge tools to maximize client retention, achieve sales quotas, and ensure long...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Take ownership of a dynamic sales portfolio, utilizing advanced tools to drive growth through both new business development and retention strategies, enhancing client satisfaction and fostering succes...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Shape the future of insurance sales by driving growth and nurturing client relationships through expert account management and strategic outreach initiatives. Join us in achieving sales excellence and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by leading eDiscovery projects, optimizing client solutions, and enhancing team capabilities. Drive project delivery efficiency, cost reduction, and client satisfaction through effect...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $120K *

Lead the charge in effectively managing complex claims related to environmental damages and liabilities. Collaborate with legal and underwriting teams to ensure compliance, assess risks, and optimize...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Lead and optimize construction consulting projects, ensuring efficiency and client satisfaction while independently establishing a new office. Collaborate with a dynamic team to drive growth and manag...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $232K *

Shape and nurture strategic account relationships to drive revenue growth in the healthcare payer market, collaborating with cross-functional teams to deliver tailored solutions that align with client...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$94K - $185K *

Drive strategic sales growth within telecommunications and utility sectors by generating new business and collaborating with cross-functional teams to deliver impactful client solutions and enhance ov...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$130K - $160K *

Lead the charge in developing and executing Fleetio's telematics and connected-vehicle data strategy, transforming real-time data into impactful products, and fostering strategic partnerships for seam...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$148K - $217K *

Shape legal strategy for a global Customer Success team by leading contract negotiation, dispute resolution, and compliance, empowering commercial teams through streamlined processes and self-service...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $95K *

Join a team that drives exceptional brand support, leveraging your expertise to resolve complex issues and enhance workflows, ensuring brands maximize their potential on the ShopMy platform while coll...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$162K - $210K *

Drive your career forward as a Consultant in Technical Account Management, ensuring optimal service delivery and customer satisfaction. Collaborate with diverse teams to proactively solve issues and e...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Advance customer success by harnessing technical expertise to implement and support complex IT solutions. Collaborate proactively with clients to enhance security and ensure optimal performance of dat...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Technical Services

$162K - $210K *

Lead the charge in enhancing technical support for U.S. governmental clients. Leverage your expertise in Dell Technologies to ensure optimal service delivery, proactive problem solving, and continuous...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$60K - $110K *

Lead the charge in project execution by managing timelines, addressing issues, and fostering stakeholder relationships to align with business goals and ensure successful delivery in a dynamic environm...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$115K - $120K *

Champion business growth by leading a team of Salon Business Consultants. Drive strategic planning, coaching, and talent recruitment while maximizing customer engagement and developing key accounts th...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $130K *

Shape the future of business analysis by transforming complex issues into actionable insights through data analytics, collaboration, and AI tools. Lead initiatives to enhance customer experiences and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Engage in shaping compliance initiatives by managing program operations and conducting investigations, while partnering with teams to enhance risk management in a dynamic healthcare environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $150K *

Empower your sales team to build relationships in the agriculture and manufacturing sectors. Lead initiatives, enhance team performance, and drive new business opportunities while maintaining existing...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Drive impactful learning initiatives that empower financial advisors, bridging strategy and execution. Guide teams to deliver transformative training while championing AI-driven practices in a dynamic...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.