Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $145K *

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $145K *

Join a team that's driving continuous improvement initiatives by managing engineering resources and enhancing operational performance across multiple customer sites. Leverage data-driven methods to ac...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$98K - $163K *

Partner with us to enhance customer engagement by leading government travel solution implementations, fostering inter-agency relationships, and driving strategic alignments to simplify customer experi...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Inspire change by building strategic relationships with captive managers and brokers. As a key player in sales, leverage your expertise to drive growth and influence the future of workplace safety thr...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$84K - $124K *

Unlock your potential as a sales professional while driving growth in the engineering and physics market. You'll build client relationships, acquire new business, and deliver innovative advertising so...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Media

$90K - $100K *

Champion customer success by strengthening relationships, ensuring satisfaction, and driving long-term retention while enhancing account value through strategic growth initiatives and collaboration...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Shape the future of employee relations by providing expert guidance and support to management and staff. Drive compliance with policies, resolve HR issues, and enhance employee engagement through effe...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Champion quality assurance and operational excellence; manage compliance, audits, and continuous improvement initiatives while leading program processes and collaborating with diverse teams to enhance...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Manage day-to-day accounting operations ensuring financial accuracy and compliance. Collaborate with cross-functional teams, provide insights, and support audits. Lead and develop the accounting team...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$123K - $234K *

Architect innovative Salesforce solutions, driving client success through technical excellence, quality assurance, and collaborative strategies, while leveraging advanced cloud technologies for optima...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $192K *

Lead the charge in delivering client projects successfully by managing schedules, financials, and team dynamics. Utilize your expertise to tackle challenges and drive project milestones, ensuring all...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $260K *

Architect solutions that enhance service reliability and performance. Lead a team to optimize enterprise applications, drive strategic initiatives, and ensure excellence in incident management while f...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$108K - $192K *

Engage in leading project teams to deliver exceptional client solutions, overseeing schedules, budgets, and risks. Foster collaboration and drive successful project outcomes through effective communic...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $160K *

Champion customer success by driving product adoption and engagement. Collaborate cross-functionally to align customer goals with solutions, ensuring value realization and long-term success through ef...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$134K - $158K *

Champion revenue operations by enhancing data integrity, optimizing processes, and supporting tools that drive sales, customer success, and partnership engagement in a fast-paced, product-led environm...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $110K *

Shape organizational transformation by leading change initiatives, developing strategies, and collaborating with federal leaders. Drive success in program execution while implementing best practices i...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Join a dynamic team to grow and manage customer accounts, enhancing client success in fintech digital transformation. Collaborate with internal experts to drive client satisfaction, expand solutions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$146K - $213K *

Transform customer success through strategic leadership and operational excellence, guiding a high-performing team to enhance customer experiences and foster long-term growth while collaborating cross...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$170K - $200K *

Transform your career by leading a high-performing sales team focused on innovative retail and commercial solutions. Drive growth through strategic market opportunities and executive relationships in...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Pioneer strategic project management in complex legal settlements. Lead teams, enhance processes, and manage client relationships while ensuring compliance with project deliverables, budgets, and qual...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $120K *

Join a team that's blending leadership and expertise in digital marketing, guiding client strategies and coaching a talented team. Balance hands-on execution with strategic vision to drive impactful r...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $145K *

Lead the development and implementation of strategic labor objectives, managing union partnerships and negotiations to ensure effective labor relations and compliance across multiple agreements and lo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $120K *

Join our team to drive effective IT operations and ensure seamless delivery of technology initiatives. Collaborate with cross-functional teams and vendors to maintain a stable and scalable technology...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$102K - $150K *

Serve as the primary contact for SMB merchants post-launch, ensuring product adoption, success, and growth through proactive relationship management and collaboration with cross-functional teams to en...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $130K *

Inspire customer success by leading a team dedicated to maximizing client satisfaction and retention. Drive performance through strategic goal setting, relationship building, and proactive issue resol...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.