Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$68K - $92K *

Drive customer success by renewing and expanding relationships within our mid-sized Commercial clients, addressing concerns and achieving revenue targets through proactive engagement and collaboration...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$78K - $97K *

Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join us to drive product innovations and lead cross-functional teams in enhancing our digital commerce platforms. Collaborate to optimize user experiences and deliver impactful solutions in a fast-pac...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$84K - $127K *

Unlock operational excellence by leading the administration of client contracts, ensuring compliance, accuracy, and alignment across departments. Support strategic initiatives and enhance the client e...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Innovate workforce strategy and execution for large-scale data center deployments. Ensure alignment of field capacity, skill sets, and readiness with project timelines while managing operational risks...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize customer success by managing relationships, driving retention, and leveraging AI tools to enhance account health. Collaborate cross-functionally to meet customer needs, ensuring satisfaction...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$77K - $90K *

Join a team that's dedicated to delivering exceptional customer service while driving continuous improvement through strategic relationships. Help shape customer outcomes and ensure satisfaction by ma...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$77K - $90K *

Take ownership of customer relationships by ensuring service excellence and strategic alignment. Drive continuous improvement and governance initiatives, fostering trust with stakeholders and enhancin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$111K - $150K *

Champion innovative sales compensation strategies that drive revenue and align incentives with business goals while providing expert analysis and guidance across teams to enhance performance and ensur...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $113K *

Elevate digital experiences by managing client projects from implementation to ongoing product improvements. Collaborate with diverse teams and vendors to ensure readiness and customer satisfaction ac...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $117K *

Lead the execution of client implementation projects, ensuring alignment across cross-functional teams to enhance operational efficiency and exceed client expectations while driving process improvemen...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $151K *

Champion cloud security by leading engagement with strategic customers, ensuring effective adoption of Wiz's solutions. Drive collaborative initiatives that enhance customer value and navigate robust...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $165K *

Drive exceptional service delivery by leading a skilled team of Implementation Consultants, ensuring successful deployment and adoption of connected operations solutions for enterprise clients while p...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $147K *

Innovate sourcing strategies and manage vendor relationships to optimize talent procurement services across various categories, ensuring alignment with business needs while enhancing cost efficiency a...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$144K - $276K *

Grow your career with an innovative Managed Services role, leading customer sales and solutions engagement. Shape strategies for MSPs, translating technical capabilities into business outcomes while d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion exceptional customer support by leading technical operations, resolving complex cases, and collaborating with cross-functional teams to enhance service quality and customer satisfaction in a...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Technical Services

$132K - $154K *

Lead the charge in Sales analytics and reporting, driving strategic insights and performance improvements. Manage a team, partner across functions, and deliver actionable business intelligence to supp...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Transform the market strategy for Consumer Services by aligning insights and capabilities to client needs, accelerating pipeline growth, and enhancing EPAM’s business positioning through integrated ma...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Empower customer success by leading a dynamic team to enhance engagement, retention, and growth initiatives. Drive operational excellence, establish strategic partnerships, and ensure impactful outcom...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$105K - $134K *

Lead the charge in enhancing client relationships and operational excellence. Manage a diverse team responsible for the success of contact center services, driving member loyalty and satisfaction whil...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate engagement delivery operations by streamlining processes and enhancing collaboration across teams. Be the crucial link connecting Sales, clients, and partners to ensure exemplary service an...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$91K - $134K *

Empower and lead a high-performing sales team to exceed targets, fostering strategic relationships and guiding consultative sales strategies that highlight key market differentiators for sustained gro...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $196K *

Join a team that's driving the growth and strategy of Salesforce services. Lead the delivery excellence and operational leadership within the MarTech practice while collaborating with key partners to...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $105K *

Elevate project success by managing cross-functional teams to deliver technology solutions efficiently, ensuring quality and stakeholder satisfaction while driving profitability and aligning with clie...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.