In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$68K - $92K *
Drive customer success by renewing and expanding relationships within our mid-sized Commercial clients, addressing concerns and achieving revenue targets through proactive engagement and collaboration...
1 week ago
$100K - $120K *
Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...
Reposted 1 week ago
$78K - $97K *
Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...
3 weeks ago
$100K - $120K *
Join us to drive product innovations and lead cross-functional teams in enhancing our digital commerce platforms. Collaborate to optimize user experiences and deliver impactful solutions in a fast-pac...
1 week ago
Manager Operations, Plan Administration
$84K - $127K *
Unlock operational excellence by leading the administration of client contracts, ensuring compliance, accuracy, and alignment across departments. Support strategic initiatives and enhance the client e...
2 days ago
$100K - $120K *
Innovate workforce strategy and execution for large-scale data center deployments. Ensure alignment of field capacity, skill sets, and readiness with project timelines while managing operational risks...
1 week ago
$80K - $95K *
Optimize customer success by managing relationships, driving retention, and leveraging AI tools to enhance account health. Collaborate cross-functionally to meet customer needs, ensuring satisfaction...
1 week ago
$77K - $90K *
Join a team that's dedicated to delivering exceptional customer service while driving continuous improvement through strategic relationships. Help shape customer outcomes and ensure satisfaction by ma...
1 week ago
$77K - $90K *
Take ownership of customer relationships by ensuring service excellence and strategic alignment. Drive continuous improvement and governance initiatives, fostering trust with stakeholders and enhancin...
2 weeks ago
$111K - $150K *
Champion innovative sales compensation strategies that drive revenue and align incentives with business goals while providing expert analysis and guidance across teams to enhance performance and ensur...
1 week ago
$85K - $113K *
Elevate digital experiences by managing client projects from implementation to ongoing product improvements. Collaborate with diverse teams and vendors to ensure readiness and customer satisfaction ac...
3 weeks ago
$85K - $117K *
Lead the execution of client implementation projects, ensuring alignment across cross-functional teams to enhance operational efficiency and exceed client expectations while driving process improvemen...
2 weeks ago
Senior Customer Experience Manager (West)
$110K - $151K *
Champion cloud security by leading engagement with strategic customers, ensuring effective adoption of Wiz's solutions. Drive collaborative initiatives that enhance customer value and navigate robust...
Reposted 1 week ago
Manager, Implementation - Enterprise Select
$109K - $165K *
Drive exceptional service delivery by leading a skilled team of Implementation Consultants, ensuring successful deployment and adoption of connected operations solutions for enterprise clients while p...
4 weeks ago
Category Manager - Professional Services
$113K - $147K *
Innovate sourcing strategies and manage vendor relationships to optimize talent procurement services across various categories, ensuring alignment with business needs while enhancing cost efficiency a...
Reposted 1 week ago
Subscriber Solutions Manager, Managed Business
$144K - $276K *
Grow your career with an innovative Managed Services role, leading customer sales and solutions engagement. Shape strategies for MSPs, translating technical capabilities into business outcomes while d...
1 week ago
Sr. Manager, Technical Customer Support
$110K - $130K *
Champion exceptional customer support by leading technical operations, resolving complex cases, and collaborating with cross-functional teams to enhance service quality and customer satisfaction in a...
1 month ago
Manager, Sales Analytics and Reporting
$132K - $154K *
Lead the charge in Sales analytics and reporting, driving strategic insights and performance improvements. Manage a team, partner across functions, and deliver actionable business intelligence to supp...
Reposted 1 week ago
Senior Manager, Go-to-Market Marketing - Consumer Services
$150K - $180K *
Transform the market strategy for Consumer Services by aligning insights and capabilities to client needs, accelerating pipeline growth, and enhancing EPAM’s business positioning through integrated ma...
Reposted 2 weeks ago
$100K - $120K *
Empower customer success by leading a dynamic team to enhance engagement, retention, and growth initiatives. Drive operational excellence, establish strategic partnerships, and ensure impactful outcom...
Yesterday
$105K - $134K *
Lead the charge in enhancing client relationships and operational excellence. Manage a diverse team responsible for the success of contact center services, driving member loyalty and satisfaction whil...
Today
Engagement Manager, Professional Services
$110K - $130K *
Accelerate engagement delivery operations by streamlining processes and enhancing collaboration across teams. Be the crucial link connecting Sales, clients, and partners to ensure exemplary service an...
3 weeks ago
$91K - $134K *
Empower and lead a high-performing sales team to exceed targets, fostering strategic relationships and guiding consultative sales strategies that highlight key market differentiators for sustained gro...
Yesterday
Senior Manager, MarTech (Salesforce)
$140K - $196K *
Join a team that's driving the growth and strategy of Salesforce services. Lead the delivery excellence and operational leadership within the MarTech practice while collaborating with key partners to...
1 week ago
$88K - $105K *
Elevate project success by managing cross-functional teams to deliver technology solutions efficiently, ensuring quality and stakeholder satisfaction while driving profitability and aligning with clie...
Reposted today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.