Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$134K - $209K *

Shape the future of cybersecurity by leading a high-speed exposure response team, focusing on critical vulnerabilities and leveraging AI tools to thwart advanced threats while managing cross-functiona...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Take ownership of new hotel acquisitions and manage existing accounts in your market. Drive revenue growth through strategic partnerships while ensuring optimal platform utilization by accommodation p...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $120K *

Champion dealer engagement and drive sales success through partnerships, training, and strategic initiatives. Navigate a dynamic environment to deliver key insights, improve customer satisfaction, and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Lead the charge in driving revenue growth by managing the entire sales cycle for small to mid-sized law firms, using a consultative approach to address operational challenges and position our solution...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$100K - $130K *

Lead cross-functional teams to develop innovative fintech products, ensuring timely delivery and enhancing user experiences. Collaborate with diverse stakeholders to align business needs with technolo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $112K *

Drive a high-performing sales team by providing coaching and support, guiding franchisee performance, and ensuring operational excellence. Leverage your sales management experience to inspire others a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$145K - $155K *

Accelerate progress at a dynamic sales role supporting key markets in North Central PA. Engage customers and partners, driving business growth through strategic relationship management and solution-or...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $115K *

Shape the future of customer support by leading a dynamic team focused on delivering exceptional service. Drive operational excellence and enhance customer experience in a fast-paced B2B SaaS environm...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $125K *

Innovate the future of enterprise risk management by implementing robust strategies and frameworks. Collaborate with leaders, drive data-informed decisions, and enhance risk culture for impactful insi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Empower teams to drive successful delivery of software products through Agile and DevOps methodologies. Engage cross-functional stakeholders to ensure quality outcomes, risk management, and proactive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Drive the future of data-driven advertising by managing product vision and strategy for our reporting suite. Lead cross-functional teams to deliver insights and optimize client outcomes through innova...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$73K - $95K *

Drive impactful mining projects by managing permitting and environmental compliance, ensuring alignment with regulatory standards while fostering strong client relationships. Support multi-state initi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $124K *

Engage with key GSP partners to elevate strategic relationships, drive revenue growth, and enhance portfolio performance through expert consultative sales and tailored solutions. Leverage market insig...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$208K - $312K *

Drive the evolution of our partner technology ecosystem, enhancing partner experiences to accelerate revenue growth. You will define product vision, optimize workflows, and integrate systems, ensuring...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $163K *

Transform retirement planning by leading teams in creating innovative pension calculation tools. Collaborate across departments and drive modernization for a scalable participant experience while impa...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$77K - $114K *

Join a team that's driving innovative SEO strategies, leading cross-functional projects, and mentoring department leaders to enhance performance and optimize client success across our diverse portfoli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

Deliver comprehensive oversight of laboratory clinical trials to ensure compliance and quality assurance. Manage complex projects from initiation to closeout while fostering team collaboration and ali...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $140K *

Contribute to multiple smaller-scale IT projects, managing implementation lifecycles. Engage with clients and coordinate with tech teams to ensure timely delivery while maintaining clear project docum...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Optimize the renewal process by managing contracts, identifying pricing uplifts, and collaborating with internal teams to drive commercial success in a dynamic environment. Lead efforts to establish a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $155K *

Lead the charge in managing complex, cross-functional programs to drive strategic outcomes. Navigate ambiguity, align diverse teams, and utilize data to inform decisions while enhancing collaboration...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$94K - $203K *

Champion effective marketing strategies and manage sales teams to boost revenue in the Consumer Indirect Lending business, ensuring strong customer relations and driving profitability through innovati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $150K *

Advance sales efforts by promoting high-quality products, educating partners, and maintaining customer relationships within the Southern California market, while participating in trade shows and execu...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Engage in shaping the future of finance technology by driving product strategy, leading cross-functional teams, and developing innovative solutions that address key challenges in finance operations...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$117K - $152K *

Drive architectural excellence by leading a team to define and implement platform and AI strategies. Collaborate with stakeholders to establish standards and foster innovation, enhancing automation ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead compliance oversight and monitoring initiatives, manage audits, and support investigations in the life sciences space. Ensure regulatory adherence while collaborating across teams to enhance comp...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.