Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$163K - $192K *

Drive significant growth in planned giving operations while leading a dedicated team. Shape strategic fundraising initiatives to cultivate relationships with high-value donors, ensuring alignment with...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Grow your career with a leading role in driving sales growth through strategic relationship-building and consultative engagement with mid-market and enterprise clients in the benefits technology secto...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$121K - $149K *

Join a team that's driving operational excellence in product management. As a key strategic operator, you'll enhance workflows, implement AI-driven improvements, and cultivate a collaborative culture...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$81K - $97K *

Lead the charge in creating and optimizing full funnel marketing campaigns for large clients across global markets, enhancing brand awareness and driving sales on major e-commerce platforms while ment...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$81K - $97K *

Lead impactful marketing strategies by optimizing full funnel campaigns for diverse clients on major commerce platforms. Drive brand growth and performance through data analysis, fostering collaborati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$81K - $97K *

Unlock your potential by managing strategic advertising campaigns across multiple platforms. Collaborate with global brands to enhance their performance, drive sales, and elevate brand awareness in a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$78K - $95K *

Drive lifecycle marketing initiatives to enhance customer engagement and retention across digital channels, collaborating closely with clients and internal teams to optimize strategies, leveraging dat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Drive procurement strategies for construction projects and facilities management, ensuring timely delivery and compliance. Collaborate with project teams, manage suppliers, and negotiate contracts to...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$117K - $234K *

Transform enterprise accounts through strategic engagement, collaboration, and growth initiatives, driving solutions in the Data Center segment to enhance operational efficiency and client satisfactio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Engage in the evolving Unified Commerce landscape as a Senior Client Executive, driving net-new logo acquisitions and fostering relationships to expand market presence, delivering value to retailers t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Develop and execute a transformative pricing strategy for a global microbiology division, enhancing governance and driving measurable margin expansion. Lead a distributed team while partnering with co...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$178K - $266K *

Analyze and drive renewal strategies, leveraging data insights to optimize processes and enhance retention of Annual Recurring Revenue (ARR) while fostering strong partnerships with executive leadersh...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Advance progress at the intersection of clinical trials and supply chain management. Leverage your expertise to streamline processes, collaborate with cross-functional teams, and ensure successful pro...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$138K - $175K *

Champion client relationships by leading innovative strategies and driving growth. Collaborate with senior leaders to exceed client expectations while managing resources effectively and ensuring team...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Drive business growth by identifying prospects, closing deals, and ensuring client satisfaction in fleet management solutions. Collaborate with teams to develop strategies that enhance customer experi...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$161K - $184K *

Elevate operational excellence by leading a team in optimizing processes and managing key partner relationships, while driving strategic projects that align with corporate goals in a fast-paced enviro...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $150K *

Drive sales growth across EMEA by building client relationships, winning new accounts, and expanding existing revenue streams. Collaborate with marketing and leadership to shape effective strategies a...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Drive growth by generating leads and fostering key customer relationships in an entrepreneurial environment focused on innovative solutions. Utilize strong sales expertise to expand market share and e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $113K *

Lead and execute strategic communications initiatives to enhance brand visibility and engagement across digital and traditional channels, fostering collaboration and storytelling to support clean tran...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $185K *

Shape the future of public safety by leading a team dedicated to excellence in customer success, driving performance and fostering strong relationships with stakeholders across the DFR Major Markets...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$71K - $124K *

Empower your career by managing key accounts, negotiating terms, and driving revenue. Utilize your expertise to enhance client relationships and deliver exceptional service, ensuring satisfaction and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Champion the development of a comprehensive technical training program, leading a team to enhance competencies within the MHE service organization. Ensure alignment with business goals and industry st...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Empower clients by providing tailored Property & Casualty solutions, ensuring effective communication and collaboration across teams. Lead the onboarding and service delivery to enhance client satisfa...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $120K *

Grow your career with a customer-focused role driving adoption and retention. You will lead the charge in ensuring customer success, delivering value, and fostering long-term partnerships while managi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.