Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $130K *

Champion growth by managing key U.S. retail accounts. Collaborate with cross-functional teams to drive sales, develop strategies, and enhance retailer relationships, ensuring successful execution of l...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$111K - $156K *

Champion growth by managing the Refrigerated and Deli business at a major retailer, driving sales strategies, collaborating with teams, and optimizing market presence to enhance profitability and cust...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Lead and inspire a team of mid-market account executives focused on driving growth, enhancing client relationships, and implementing tailored strategies to elevate brand presence in the mid-sized busi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$87K - $135K *

Provide technical support and remote diagnostics for healthcare customers, enhancing service delivery and productivity through effective use of remote tools and problem-solving skills in a fast-paced...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $140K *

Accelerate your career by managing our enterprise drone program. Lead operational governance, compliance, and fleet management, while fostering cross-functional collaboration and driving innovation in...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $150K *

Deliver strategic leadership for Amazon channel growth, overseeing revenue, operations, and cross-functional alignment to ensure a thriving, successful marketplace presence...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Grow the collegiate business landscape by forging vital connections across campus departments and student organizations, driving engagement and fostering new opportunities to enhance BSN SPORTS' prese...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$101K - $162K *

Unlock the potential of data integrity by leading an enterprise-wide data quality program. Collaborate with cross-functional teams to establish standards, manage data health metrics, and drive strateg...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$123K - $234K *

Elevate your career by leading project phases and collaborating with clients to achieve strategic objectives. Utilize your expertise in SDLC and consulting to innovate solutions in the government cont...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Unlock operational excellence by leading initiatives to enhance insurance partner performance. Collaborate with teams to ensure adherence to guidelines, drive improvements in metrics, and effectively...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $160K *

Transform data into actionable insights as you lead analytics for customer acquisition, driving strategic decisions that enhance marketing performance across diverse channels and teams...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Develop high-impact messaging and sales enablement resources that drive business growth and enhance customer engagement, while collaborating with cross-functional teams to ensure consistent communicat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Empower your career by building strong client partnerships and driving success metrics. Lead key accounts through measurable results, ensuring client satisfaction and growth in a fast-paced, impact-dr...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$165K - $246K *

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $201K *

Explore strategic operations management to enhance customer retention and drive growth in a high-volume environment, leveraging analytics to identify risks and opportunities across customer cohorts...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the franchise customer journey by leading marketing automation and CRM operations. Collaborate with teams to enhance lead management, campaign execution, and marketing analytics for improved...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Transform global payroll operations across US, India, and UK. Elevate compliance, accuracy, and efficiency while managing an offshore team and collaborating with cross-functional stakeholders to strea...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Optimize customer success by owning the client lifecycle, leveraging AI insights, and enhancing engagement. Collaborate within a dynamic team to innovate solutions that meet both patient and provider...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Transform the client experience as a strategic leader, driving digital innovation and organizational change for industry giants. Collaborate across teams to deliver insights and solutions that redefin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Transform the HVAC landscape by building partnerships and expanding market reach. Drive sales growth by promoting high-quality York products while collaborating with diverse clients to enhance busines...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$155K - $175K *

Empower growth as a Key Account Manager by driving strategic relationships with key customers, executing long-term plans, and collaborating with cross-functional teams to enhance product adoption and...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$102K - $164K *

Transform operational efficiency by driving technical solutions and building essential internal tools. Collaborate with stakeholders to enhance processes, oversee initiatives, and ensure effective exe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to enhancing customer success for enterprise clients. You'll manage key relationships, ensuring clients maximize the value of our cutting-edge data protection platform whi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $165K *

Lead complex industrial electrical projects with a focus on financial performance, risk management, and client relations. Drive execution and ensure compliance across all project phases with a dedicat...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Technical Services

$89K - $148K *

Shape the future of clinical documentation by leading a dynamic team to enhance integrity, performance, and compliance in healthcare settings, while collaborating with stakeholders to drive optimal re...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.