In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$100K - $150K *
Drive efficiency and project success in manufacturing through end-to-end management of capital projects related to energy and emissions. Collaborate with diverse teams to ensure timely delivery and co...
2 weeks ago
Product Manager, Merchant Experience
$250K - $300K *
Pioneer innovative merchant experiences by leading product strategy and roadmap development for an AI shopping platform, ensuring seamless onboarding, integration, and insights that enhance retailer e...
1 week ago
Project Manager (Professional Services)
$95K - $171K *
Champion customer success by leading enterprise solution implementations with Adobe Experience Cloud. Collaborate across teams, own project deliverables, and ensure value-driven outcomes in a complex...
Reposted today
Customer Success Manager, Strategic
$100K - $120K *
Lead strategic customer relationships to drive retention, renewal, and upselling. Be key to ensuring client success and product adoption while exceeding quotas. Engage with executive contacts and fost...
2 weeks ago
Project Manager, Growth & Transformation
$72K - $103K *
Join a team that drives strategic initiatives and operational excellence, leading cross-functional projects to enhance collaboration and deliver impactful solutions. Shape organizational growth and im...
2 weeks ago
$78K - $114K *
Manage and lead a team providing support services to state transportation systems. Oversee client relations, ensure timely project completion, and maintain high-visibility systems. Require solid knowl...
Today
Customer Evidence Marketing Manager (Canada)
$90K - $100K *
Create impactful customer marketing assets while collaborating with teams to amplify advocacy and reduce churn. Use data-driven insights to optimize program performance and foster cross-functional rel...
1 week ago
$101K - $126K *
Transform your career by leading market strategy execution and driving sales performance across key channels. Collaborate with distributor partners and internal teams to leverage data insights for gro...
Reposted 2 weeks ago
$120K - $145K *
Elevate enterprise marketing by crafting compelling narratives that drive complex deals. Collaborate with sales teams to translate technical details into accessible business value content, enabling im...
1 week ago
Manager, Business Process & Controls
$77K - $124K *
Champion innovative controls design and compliance improvements across finance. Collaborate with global teams to standardize processes, manage risks, and mentor stakeholders in achieving SOX complianc...
3 weeks ago
$80K - $110K *
Join a team that's shaping online experiences by managing and optimizing business websites. Lead Webflow development, enhance user journeys, and collaborate cross-functionally to strengthen brand visi...
3 weeks ago
Senior Commercial Solutions Manager
$135K - $258K *
Join a team that's transforming telecommunications by delivering data-driven value propositions that empower customer success in the MDU/MSP market. Collaborate across departments to enhance opportuni...
Reposted 6 days ago
Director, International Marketing
$162K - $224K *
Accelerate market expansion by leading strategy and execution in diverse regions, focusing on growth, localization, and team development. Drive commercial outcomes through strategic partnerships and i...
2 weeks ago
Director, International Marketing
$156K - $215K *
Drive new international market expansion strategy through go-to-market execution, team development, and strategic partnerships in complex, evolving regions to achieve measurable growth across diverse...
2 weeks ago
$90K - $120K *
Accelerate progress at customer retention by managing the renewal process and driving multi-year commitments. Collaborate cross-functionally to ensure a high renewal rate while addressing customer nee...
2 weeks ago
Fleet Business Development Manager - West Coast
$90K - $120K *
Join a team that's driving fleet business growth through strategic partnerships, innovative solutions, and customer engagement across various sectors, enhancing market share and developing scalable op...
4 weeks ago
Senior Manager, Data Operations
$120K - $150K *
Champion a data-driven culture by leading a high-performing Data Operations team, driving automation, enhancing operational excellence, and ensuring data is utilized as a strategic asset across the en...
2 weeks ago
Senior Manager, Commercial Services - Diagnostics
$157K - $196K *
Shape the future of healthcare services by owning and optimizing a portfolio of innovative service programs that enhance operational performance and align with strategic goals, driving impactful resul...
1 month ago
$79K - $97K *
Drive innovation by supporting and enhancing hosted Linux systems for optimal performance, reliability, and security within a collaborative team focused on advanced IT solutions and service improvemen...
Reposted 2 weeks ago
(USA) Senior Manager, Procurement
$90K - $180K *
Lead the charge in strategic sourcing and category management initiatives to enhance cost efficiency and drive supplier relationship management. Collaborate across functions to align business goals wi...
4 weeks ago
$130K - $165K *
Unlock potential by leading cross-functional teams in the technical delivery of complex digital strategies. You will oversee project timelines, manage resources, and ensure customer satisfaction while...
Today
$120K - $145K *
Join a team that's shaping the future of cloud delivery by leading a high-performing DevOps practice. This role combines hands-on technology with strategic leadership to drive innovation and build mod...
Reposted 1 week ago
SMB Account Executive (North America)
$80K - $95K *
Join a dynamic team to drive new business in North America by managing the full sales cycle. Collaborate with SDRs and marketing to exceed revenue targets while building lasting customer relationships...
1 week ago
$110K - $130K *
Advance enterprise projects in a dynamic Agile environment, leading teams through planning, execution, and delivery, while ensuring adherence to SDLC principles and achieving project success criteria...
1 week ago
Customer Success Manager, Public Sector
$110K - $120K *
Join a team that's dedicated to driving customer success for public sector accounts. Manage the complete customer lifecycle, acting as a strategic partner to ensure retention, adoption, and growth whi...
Yesterday
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.