Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $150K *

Drive efficiency and project success in manufacturing through end-to-end management of capital projects related to energy and emissions. Collaborate with diverse teams to ensure timely delivery and co...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$250K - $300K *

Pioneer innovative merchant experiences by leading product strategy and roadmap development for an AI shopping platform, ensuring seamless onboarding, integration, and insights that enhance retailer e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $171K *

Champion customer success by leading enterprise solution implementations with Adobe Experience Cloud. Collaborate across teams, own project deliverables, and ensure value-driven outcomes in a complex...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Lead strategic customer relationships to drive retention, renewal, and upselling. Be key to ensuring client success and product adoption while exceeding quotas. Engage with executive contacts and fost...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$72K - $103K *

Join a team that drives strategic initiatives and operational excellence, leading cross-functional projects to enhance collaboration and deliver impactful solutions. Shape organizational growth and im...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$78K - $114K *

Manage and lead a team providing support services to state transportation systems. Oversee client relations, ensure timely project completion, and maintain high-visibility systems. Require solid knowl...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Create impactful customer marketing assets while collaborating with teams to amplify advocacy and reduce churn. Use data-driven insights to optimize program performance and foster cross-functional rel...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$101K - $126K *

Transform your career by leading market strategy execution and driving sales performance across key channels. Collaborate with distributor partners and internal teams to leverage data insights for gro...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $145K *

Elevate enterprise marketing by crafting compelling narratives that drive complex deals. Collaborate with sales teams to translate technical details into accessible business value content, enabling im...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $124K *

Champion innovative controls design and compliance improvements across finance. Collaborate with global teams to standardize processes, manage risks, and mentor stakeholders in achieving SOX complianc...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $110K *

Join a team that's shaping online experiences by managing and optimizing business websites. Lead Webflow development, enhance user journeys, and collaborate cross-functionally to strengthen brand visi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $258K *

Join a team that's transforming telecommunications by delivering data-driven value propositions that empower customer success in the MDU/MSP market. Collaborate across departments to enhance opportuni...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Business Services

$162K - $224K *

Accelerate market expansion by leading strategy and execution in diverse regions, focusing on growth, localization, and team development. Drive commercial outcomes through strategic partnerships and i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$156K - $215K *

Drive new international market expansion strategy through go-to-market execution, team development, and strategic partnerships in complex, evolving regions to achieve measurable growth across diverse...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Accelerate progress at customer retention by managing the renewal process and driving multi-year commitments. Collaborate cross-functionally to ensure a high renewal rate while addressing customer nee...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Join a team that's driving fleet business growth through strategic partnerships, innovative solutions, and customer engagement across various sectors, enhancing market share and developing scalable op...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Champion a data-driven culture by leading a high-performing Data Operations team, driving automation, enhancing operational excellence, and ensuring data is utilized as a strategic asset across the en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$157K - $196K *

Shape the future of healthcare services by owning and optimizing a portfolio of innovative service programs that enhance operational performance and align with strategic goals, driving impactful resul...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$79K - $97K *

Drive innovation by supporting and enhancing hosted Linux systems for optimal performance, reliability, and security within a collaborative team focused on advanced IT solutions and service improvemen...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $180K *

Lead the charge in strategic sourcing and category management initiatives to enhance cost efficiency and drive supplier relationship management. Collaborate across functions to align business goals wi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $165K *

Unlock potential by leading cross-functional teams in the technical delivery of complex digital strategies. You will oversee project timelines, manage resources, and ensure customer satisfaction while...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Join a team that's shaping the future of cloud delivery by leading a high-performing DevOps practice. This role combines hands-on technology with strategic leadership to drive innovation and build mod...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team to drive new business in North America by managing the full sales cycle. Collaborate with SDRs and marketing to exceed revenue targets while building lasting customer relationships...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Advance enterprise projects in a dynamic Agile environment, leading teams through planning, execution, and delivery, while ensuring adherence to SDLC principles and achieving project success criteria...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $120K *

Join a team that's dedicated to driving customer success for public sector accounts. Manage the complete customer lifecycle, acting as a strategic partner to ensure retention, adoption, and growth whi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.