Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$116K - $145K *

Join a team that's leading the way in redefining healthcare marketing. Drive strategic go-to-market initiatives, enhance brand messaging, and wield impactful tools to propel our healthcare services in...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$116K - $145K *

Analyze market data to shape strategic category growth initiatives and customer relationships. Collaborate with cross-functional teams to drive insights-driven decisions that bolster brand performance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$103K - $142K *

Lead a high-performing team in Digital Customer Success, delivering exceptional client experiences and driving growth through innovative strategies and proactive engagement with customers and stakehol...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Redefine quality excellence by leading ISO 9001 certification efforts and fostering a culture of continuous improvement across engineering, safety, and operations, ensuring safe, reliable products in...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive growth for a leading ski brand by executing innovative marketing strategies, building retailer partnerships, managing event presence, and cultivating media relations to authentically elevate bra...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Take ownership of comprehensive SEO and AEO strategies, driving organic growth through content creation, technical SEO health management, and data-driven experiments in a hybrid role that blends strat...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $162K *

Lead innovative engineering projects by optimizing processes and budgets, aligning cross-functional teams towards efficiency and excellence in production for top meat industry brands, while ensuring a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $135K *

Empower global CPaaS research by analyzing trends in API-driven communications, shaping strategies for telecom and technology clients, and delivering actionable insights through data analysis, thought...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Optimize the Salesforce CRM management and drive adoption to enhance customer intelligence. Collaborate across departments to improve data analytics and ensure effective communication of ESG insights...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive customer success by building trust, enhancing platform adoption, and ensuring value realization. Collaborate cross-functionally to deliver seamless experiences and champion customer needs while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Lead and inspire a dynamic team of Customer Success Managers to enhance customer retention and satisfaction while driving operational excellence and measurable results across various segments. Collabo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $200K *

Join a team that's redefining security operations by building and leading a state-of-the-art SOC. Drive innovative strategies, enhance detection capabilities, and ensure robust incident response acros...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $140K *

Elevate your career by leading a dynamic claims team, managing complex liability operations, and driving strategic business outcomes. Collaborate with stakeholders to ensure compliance and deliver exc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $130K *

Unlock the potential of project management by leading critical initiatives that enhance Naval Enterprise Network services. Drive project success through strategic planning and execution while collabor...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Champion operational excellence in revenue accounting while leading a high-performing team. Oversee daily financial activities, ensure compliance, and drive process improvements to support growth and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Take ownership of customer relationships, driving adoption and retention while seeking growth opportunities within a dedicated account portfolio. Collaborate with teams to ensure client success and sa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Champion enterprise growth by managing key client relationships, driving retention and revenue expansion. Leverage insights to create strategies, foster collaboration, and enhance client value through...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$500K+*

Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Champion operational excellence by ensuring maximum performance and reliability of ABB Medium Voltage drives and motors. Drive effective customer relations and lead maintenance strategies at a major L...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$62K - $200K *

Grow a dynamic sales presence by managing client relationships, executing territory strategies, and driving revenue in the medical device sector while ensuring customer satisfaction and procedural eff...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$135K - $165K *

Innovate compliance practices at the intersection of consumer branding and regulatory excellence, ensuring fast, customer-friendly experiences within a highly regulated life and annuity landscape...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $114K *

Empower your career by leading a dynamic team to enhance health insurance advocacy, streamline complex claims resolutions, and optimize service delivery for better member outcomes while driving strate...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$171K - $251K *

Transform executive communications by shaping and managing the CEO's narrative across media, digital channels, and global forums. Collaborate with cross-functional teams to enhance the CEO's visibilit...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $250K *

Lead initiatives to enhance our HR platform, driving business objectives while collaborating with cross-functional teams. Engage with users to improve their experiences in onboarding and lifecycle man...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $180K *

Lead the charge in driving post-sales success by partnering with C-level executives, ensuring effective execution of business transformations, and maximizing customer value, while fostering strategic...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.