Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$100K - $120K *

Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $199K *

Drive customer success by managing a portfolio of mid-market clients, ensuring AI solutions align with business goals while fostering engagement and long-term value through trusted advisory and risk m...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $148K *

Join a team that's redefining research efficiency by leveraging cutting-edge SaaS solutions and AI. As a key player, you'll enhance customer relationships and drive sales growth while collaborating wi...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$139K - $174K *

Champion the growth of client partnerships by driving sales initiatives, nurturing existing customer relationships, and identifying new opportunities within defined territories to exceed revenue goals...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $111K *

Manage end-to-end digital marketing campaigns, collaborating with cross-functional teams to optimize performance and ensure seamless execution aligned with go-to-market objectives, driving impactful r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$91K - $153K *

Lead the charge in architecting and implementing transformative revenue operations frameworks, driving growth through strategy and execution across Sales, Marketing, and Customer Success teams to enha...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$129K - $228K *

Pioneer customer experience transformation by driving adoption and value from a leading platform. Collaborate with executive stakeholders to enhance operational efficiency and ensure strategic service...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$129K - $228K *

Empower customer success by driving professional services engagement and revenue growth. Collaborate closely with sales and delivery teams to shape solutions that align with client outcomes and enhanc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Lead the charge in advancing digital workplace innovations by optimizing collaboration tools and identity management. Drive high-impact initiatives while cultivating a high-performing team to enhance...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Lead the optimization and innovation of enterprise collaboration tools and identity management systems while guiding a team to enhance security and productivity through AI and automation, driving impa...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $114K *

Take ownership of the Medspa narrative by developing positioning strategies, analyzing market trends, and enabling sales teams. Shape Boulevard's growth by evaluating new verticals and delivering impa...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$145K - $220K *

Lead technical oversight of identity governance, enhancing IAM capabilities globally while ensuring security and compliance across enterprise systems and user identity frameworks for a strong defense...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$78K - $95K *

Transform compliance through expertise in HR regulations, policy management, and training. Support a culture of accountability while navigating multi-state employment laws across diverse teams, ensuri...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$152K - $191K *

Collaborate with us to lead innovative digital marketing strategies, merging creative and analytical insights to maximize engagement across paid channels. You’ll drive performance, testing, and unifie...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $225K *

Take ownership of workforce analytics by transforming complex HR data into actionable insights. Partner with global teams to bolster reporting capabilities and drive strategic decisions that enhance o...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Unlock potential by leading insights strategies that drive growth through data analysis, collaboration with cross-functional teams, and presentations that influence key decisions in retail and categor...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Lead the charge in defining compelling brand narratives that elevate your company's voice in the AI GTM landscape. Collaborate across teams to craft cohesive content that engages audiences and drives...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$71K - $106K *

Join a team that's passionate about identifying and delivering innovative products that meet customer needs. This role involves selling solutions to key accounts and managing relationships within a de...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$107K - $165K *

Unlock potential by leading a dynamic team of analysts to drive data strategy, providing impactful insights and advancing reporting capabilities for stakeholders in the Life Sciences sector. Collabora...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join us to drive revenue growth by building relationships and delivering innovative solutions. You'll work closely with key accounts, addressing their unique needs while leveraging a comprehensive por...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K - $112K *

Join a team that drives growth in technology sales for Mid-Market clients, generating opportunities across the sales cycle while engaging and collaborating with cross-functional teams to deliver power...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Manage impactful enterprise software implementations for leading retailers across North America, ensuring projects are on time, within budget, and exceed customer expectations while collaborating with...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Play a key role in managing transition projects to ensure seamless IT service delivery across the organization, coordinating with diverse teams to align operational needs and timelines for effective p...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $160K *

Advance your career by fostering a robust Data Governance program. Lead initiatives to ensure data integrity, compliance, and culture transformation while collaborating across teams to drive strategic...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Unlock potential by collaborating with clients to translate unique operational needs into a cohesive CRM system, ensuring effective implementation and process documentation while elevating stakeholder...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.