Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Unlock potential by leading the strategic development of innovative pet insurance solutions, driving market insights to enhance product offerings, and collaborating cross-functionally to meet customer...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $124K *

Accelerate progress at a dynamic organization by leading a sales team to achieve revenue goals. Drive customer acquisition in the HVAC, Plumbing, and Electrical sectors through effective coaching, ope...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $110K *

Empower your career as you lead complex customer implementations, drive engagement and renewals, and foster strategic relationships with district executives to ensure success and adoption of our SaaS...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $155K *

Lead advanced customer analytics initiatives, providing strategic insights and fostering client relationships. Drive analytics delivery excellence with distributed teams while identifying growth oppor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Elevate client relationships as you manage a diverse portfolio, drive engagement, and achieve clinical outcomes. You'll collaborate proactively to enhance service offerings while ensuring client satis...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $225K *

Lead the end-to-end lifecycle of consumer lending products, owning P&L responsibility. Drive strategic product development, optimize financial performance, and enhance customer experience in a highly...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $150K *

Drive category strategies for Steel & Non-Ferrous Metals, managing $250M in spend. Lead sourcing initiatives to enhance quality, service, and cost-effectiveness while achieving key performance targets...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Engage in strategic planning and execution of monetization programs for new product launches. Drive cross-functional collaboration and manage project complexities to achieve commercial goals while ens...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $130K *

Drive strategic partnerships to fuel enterprise growth with AWS. Collaborate with sales teams to influence impactful deals and foster strong relationships, ensuring excellence in consultative selling...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Tackle critical AOG situations by leading a proactive aviation logistics team. Drive efficiency, optimize processes, and ensure rapid response while meeting compliance. Foster team development and man...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Unlock new business opportunities by leading complex sales for data modernization. Drive impactful consulting services while managing enterprise client relationships in a growing practice. Thrive in a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $180K *

Drive financial excellence by managing accounting operations, ensuring compliance, and enhancing internal controls. Collaborate with teams to promote ethical practices and achieve business objectives...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $110K *

Join a team that's dedicated to leading full-cycle recruitment for top Loan Officer talent, driving strategic talent acquisition initiatives, and ensuring a high-quality candidate experience to suppor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Manage and optimize integrated global growth campaigns to drive measurable pipeline growth. Collaborate across teams to ensure campaign effectiveness, enhance lead nurturing, and increase engagement t...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Partner with us to lead our channel sales efforts, driving growth through strategic relationships and innovative enablement programs for partners while collaborating closely with teams to achieve targ...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $164K *

Oversee the execution and optimization of key compensation programs, driving operational excellence and enhancing manager and employee experiences across a global workforce supporting fast-paced growt...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Champion client relationships by expertly managing accounts, leading service delivery, and developing tailored benefits strategies. Collaborate with teams to optimize client satisfaction while growing...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Pioneer impactful change management within data services, driving project success through expert oversight, effective stakeholder engagement, and adherence to established methodologies for project del...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$158K - $199K *

Explore a pivotal role in leading a dynamic sales team, driving revenue growth through talent development, strategic goal execution, and robust client relationship management in a high-tech consulting...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive commercial growth in the Western U.S. by leading origination and sales for renewable energy agreements. Leverage your expertise and relationships to expand market presence and enhance revenue op...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Shape the future of our operational efficiency by leading a dynamic team of Business Systems Analysts. Drive improvements in systems and processes, collaborate across functions, and enhance manufactur...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$72K - $117K *

Unlock potential by leading specialized application management activities, conducting thorough requirements gathering, and ensuring effective change integration and operational support within business...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Champion the development of insurance sales talent through training, mentoring, and support. Drive agent performance and recruitment in a fast-paced, collaborative environment focused on continuous im...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Drive agent success by mentoring, training, and supporting sales staff. Collaborate with leadership to enhance onboarding programs and ensure smooth transitions into field sales. Utilize your expertis...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $180K *

Drive impactful revenue growth by leading strategic initiatives, optimizing operations, and fostering cross-functional collaboration. Utilize advanced analytics to deliver insights that enhance effici...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.