In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Ambulatory Client Sales Executive
$100K - $120K *
Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...
5 days ago
Senior Customer Success Manager - Moveworks
$113K - $199K *
Drive customer success by managing a portfolio of mid-market clients, ensuring AI solutions align with business goals while fostering engagement and long-term value through trusted advisory and risk m...
1 week ago
Account Manager, Research Intelligence (Northeast, US)
$79K - $148K *
Join a team that's redefining research efficiency by leveraging cutting-edge SaaS solutions and AI. As a key player, you'll enhance customer relationships and drive sales growth while collaborating wi...
Reposted yesterday
$139K - $174K *
Champion the growth of client partnerships by driving sales initiatives, nurturing existing customer relationships, and identifying new opportunities within defined territories to exceed revenue goals...
2 weeks ago
Campaign Operations Manager (Individual Contributor)
$89K - $111K *
Manage end-to-end digital marketing campaigns, collaborating with cross-functional teams to optimize performance and ensure seamless execution aligned with go-to-market objectives, driving impactful r...
1 week ago
$91K - $153K *
Lead the charge in architecting and implementing transformative revenue operations frameworks, driving growth through strategy and execution across Sales, Marketing, and Customer Success teams to enha...
Reposted 2 weeks ago
$129K - $228K *
Pioneer customer experience transformation by driving adoption and value from a leading platform. Collaborate with executive stakeholders to enhance operational efficiency and ensure strategic service...
Reposted yesterday
$129K - $228K *
Empower customer success by driving professional services engagement and revenue growth. Collaborate closely with sales and delivery teams to shape solutions that align with client outcomes and enhanc...
3 weeks ago
Manager, Platform & Identity Administration
$100K - $130K *
Lead the charge in advancing digital workplace innovations by optimizing collaboration tools and identity management. Drive high-impact initiatives while cultivating a high-performing team to enhance...
2 weeks ago
Manager, Platform & Identity Administration
$100K - $130K *
Lead the optimization and innovation of enterprise collaboration tools and identity management systems while guiding a team to enhance security and productivity through AI and automation, driving impa...
2 weeks ago
Product Marketing Manager, Core Verticals
$83K - $114K *
Take ownership of the Medspa narrative by developing positioning strategies, analyzing market trends, and enabling sales teams. Shape Boulevard's growth by evaluating new verticals and delivering impa...
Reposted 1 week ago
Sr Manager, Identity Governance
$145K - $220K *
Lead technical oversight of identity governance, enhancing IAM capabilities globally while ensuring security and compliance across enterprise systems and user identity frameworks for a strong defense...
4 weeks ago
$78K - $95K *
Transform compliance through expertise in HR regulations, policy management, and training. Support a culture of accountability while navigating multi-state employment laws across diverse teams, ensuri...
1 week ago
Senior Manager, Digital Marketing
$152K - $191K *
Collaborate with us to lead innovative digital marketing strategies, merging creative and analytical insights to maximize engagement across paid channels. You’ll drive performance, testing, and unifie...
2 days ago
Sr HR Reporting & Analytics Manager
$140K - $225K *
Take ownership of workforce analytics by transforming complex HR data into actionable insights. Partner with global teams to bolster reporting capabilities and drive strategic decisions that enhance o...
4 weeks ago
Senior Manager, Consumer Insights and Category Manager (Walmart)
$120K - $160K *
Unlock potential by leading insights strategies that drive growth through data analysis, collaboration with cross-functional teams, and presentations that influence key decisions in retail and categor...
4 weeks ago
$110K - $130K *
Lead the charge in defining compelling brand narratives that elevate your company's voice in the AI GTM landscape. Collaborate across teams to craft cohesive content that engages audiences and drives...
2 weeks ago
Territory Manager (Remote North Carolina)
$71K - $106K *
Join a team that's passionate about identifying and delivering innovative products that meet customer needs. This role involves selling solutions to key accounts and managing relationships within a de...
2 days ago
$107K - $165K *
Unlock potential by leading a dynamic team of analysts to drive data strategy, providing impactful insights and advancing reporting capabilities for stakeholders in the Life Sciences sector. Collabora...
3 days ago
$80K - $95K *
Join us to drive revenue growth by building relationships and delivering innovative solutions. You'll work closely with key accounts, addressing their unique needs while leveraging a comprehensive por...
Yesterday
Mid-Market Account Manager (API/CPaaS)
$85K - $112K *
Join a team that drives growth in technology sales for Mid-Market clients, generating opportunities across the sales cycle while engaging and collaborating with cross-functional teams to deliver power...
2 days ago
Project Manager - Retail Planning
$100K - $120K *
Manage impactful enterprise software implementations for leading retailers across North America, ensuring projects are on time, within budget, and exceed customer expectations while collaborating with...
1 week ago
$110K - $130K *
Play a key role in managing transition projects to ensure seamless IT service delivery across the organization, coordinating with diverse teams to align operational needs and timelines for effective p...
4 days ago
Sr Data Governance Manager/ Data Governance Lead
$100K - $160K *
Advance your career by fostering a robust Data Governance program. Lead initiatives to ensure data integrity, compliance, and culture transformation while collaborating across teams to drive strategic...
Yesterday
CRM Business Analyst Consultant
$90K - $110K *
Unlock potential by collaborating with clients to translate unique operational needs into a cohesive CRM system, ensuring effective implementation and process documentation while elevating stakeholder...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.