Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$120K - $145K *

Champion product excellence as a Senior Product Manager. Drive AI-powered accessibility solutions across diverse teams, translating strategy into impactful results while ensuring high-quality delivery...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $152K *

Drive customer success by engaging with diverse SMB clients, ensuring tailored experiences through strategic guidance and support. Collaborate across teams to optimize user satisfaction, retention, an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$240K - $300K *

Lead the charge in driving sales growth by developing strategic account plans, fostering client relationships, and navigating complex consultative processes to exceed quotas and achieve impactful resu...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead account management initiatives by developing strategic relationships, driving sales growth, and delivering tailored technology solutions that meet client needs while achieving personal and compan...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$175K - $204K *

Drive product marketing strategies and execution, leading a dynamic team while influencing go-to-market initiatives. Position our offerings to maximize market impact and business growth through collab...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $204K *

Drive meaningful product marketing strategies that elevate market presence and boost company growth, while leading a talented team in crafting impactful messaging and execution for strategic product l...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in delivering optimal experiences and operational excellence across multiple stores while driving profitable growth and fostering an inclusive team culture...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$129K - $216K *

Join a dynamic team to lead the product strategy, development, and lifecycle management of innovative AI-enabled enterprise solutions. Collaborate with diverse stakeholders to deliver data-driven and...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $144K *

Shape the customer journey by owning post-sales relationships, driving success and adoption for high-ARR accounts. Collaborate with executives, manage complex projects, and ensure optimal performance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$153K - $213K *

Drive a superior lodging shopping experience by enhancing search, evaluation, and booking processes while collaborating across teams to optimize conversions and user retention in a consumer-grade prod...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$140K - $190K *

Join our team to lead quality engineering transformations across multiple platform portfolios, championing automation and innovation while developing exceptional engineering talent to elevate quality...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$91K - $121K *

Optimize the commercialization process by owning end-to-end management, collaborating across functions, and leveraging AI tools to enhance efficiency and scalability, ultimately driving data integrity...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's committed to driving sales growth and dealer success. You will develop and support dealer networks in your territory, enhance training, and maximize distribution of Kyocera office p...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Empower customer success by leading engagement strategies and maximizing value in the customer journey. Shape onboarding, training, and renewals to drive outcomes while collaborating across department...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$245K - $275K *

Drive enterprise growth by enhancing client partnerships, optimizing solutions, and leveraging advanced sales tactics to ensure transformative results and strategic success in safety and operational e...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K *

Drive excellence in accounts payable operations by managing a team, ensuring policy compliance, and enhancing process efficiencies while fostering vendor relationships and overseeing payment accuracy...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$143K - $196K *

Champion a global procurement team, driving strategic sourcing and supplier partnerships to enhance corporate services. Collaborate cross-functionally to align objectives and ensure value-driven outco...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $90K *

Engage as a key player in driving dealership success by implementing advanced digital retail solutions. Facilitate user training and foster strong client relationships to ensure optimal utilization an...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Shape the future of benefits administration by leading process improvements, compliance, and staff training. Drive the development of innovative programs while ensuring top-notch service delivery in a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$65K - $200K *

Innovate sales strategies to achieve targets and develop impactful client relationships within your territory. Drive revenue growth by engaging customers with ZOLL products, maintaining meticulous rec...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$143K - $286K *

Transform product strategy and execution for complex markets by leveraging deep customer insights, fostering collaboration across teams, and driving data-driven decisions to achieve innovative product...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$182K - $215K *

Unlock your potential by leading paid search strategies across a multi-million-dollar budget. Take charge of campaign architecture, optimization, and performance measurement in a dynamic environment d...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $180K *

Transform global security operations by leading cross-functional initiatives, implementing cutting-edge safety technologies, and ensuring seamless integration to enhance operational readiness and capa...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Join a team that’s passionate about driving financial excellence and strategic planning. As a key operational partner, you’ll enhance forecasting accuracy, budget management, and profitability measure...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.