Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Join a team that's driving healthcare innovation through technology to develop impactful patient-centered software and data solutions. Collaborate across departments to execute product strategies that...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K *

Advance social media strategy across multiple properties, driving organic engagement and performance through collaboration and innovative tools. Manage content flow, oversee day-to-day operations, and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Join a team that's dedicated to exceeding client expectations and demonstrating measurable success through strategic account management. Collaborate across functions to enhance customer value and driv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Optimize our Dayforce systems strategy while managing stakeholder relationships. You'll guide HRIS functions, lead an offshore analyst, and ensure effective implementations to drive organizational eff...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$117K - $171K *

Champion healthcare financial analysis to optimize costs and outcomes. Collaborate with diverse teams to develop strategies and analytical tools that enhance decision-making, ensuring alignment with o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$67K - $199K *

Unlock growth in member experience by leading cross-functional initiatives for payor-focused products. Drive clear and consistent member interactions, develop strategic communications, and enhance use...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$64K - $97K *

Grow your career with a leading organization as you drive sales across the Southwest for innovative analytical instruments, leveraging your expertise to understand customer needs and foster long-term...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$145K - $170K *

Unlock potential by leading Oracle ERP Financials implementation, enhancing scalability and compliance. Collaborate with stakeholders to design innovative finance solutions, ensuring seamless integrat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$170K - $200K *

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$111K - $181K *

Advance the ERP landscape by leading transformation initiatives, optimizing solutions, and managing a skilled technical team to enhance organizational efficiency and support strategic goals. Drive mod...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape customer success by nurturing relationships, driving adoption, and delivering tailored insights for mid-market and enterprise clients in a dynamic SaaS environment as a proactive advocate for me...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Empower growth by driving sales and client relationships, managing the full sales cycle, and ensuring customer satisfaction through high-level communication and CRM engagement. Join a results-driven t...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $151K *

Elevate technical support for healthcare systems by providing expert remote diagnostics, troubleshooting, and issue resolution, minimizing the need for onsite service while collaborating with teams to...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$142K - $197K *

Engage with mid-market clients by driving new business, owning the sales cycle from prospecting to closing, and collaborating across teams. Thrive in this growth segment and advance your career in a d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$99K - $124K *

Partner with us to cultivate strategic relationships, drive sales growth, and exceed revenue goals in a dynamic, remote work environment focused on supporting corporate clients and enhancing their bus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$102K - $120K *

Transform maintenance operations by overseeing safety, driving excellence, and leading team development. Collaborate effectively to optimize performance and ensure reliability at our site while foster...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$79K - $87K *

Support customer-facing operations by troubleshooting, installing, and servicing automation equipment. This role blends hands-on technical expertise with travel and collaboration, enhancing equipment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform the sourcing landscape by driving strategic negotiations and contract management for meetings and events, ensuring client satisfaction and optimizing supplier collaborations across diverse p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $121K *

Champion legal operations excellence by driving process improvements, metrics establishment, and AI integration to enhance workflow efficiencies and support the Legal team in dynamic, fast-paced envir...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$88K - $115K *

Grow your career with an opportunity to lead and inspire a high-performing sales team, drive innovative educational solutions, and achieve ambitious sales goals across the Northeast region through str...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$109K - $186K *

Execute the vision for AI products by managing backlogs, leading sprints, and coordinating releases. Collaborate with teams to integrate advanced AI technologies that enhance core operations, ensuring...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $110K *

Join a team that's redefining customer engagement through innovative email and SMS marketing strategies. You'll lead execution, optimization, and enhancement of dynamic campaigns, ensuring impactful c...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$113K - $198K *

Grow your career by leading a high-performing Site Reliability Engineering team, ensuring the stability and performance of digital platforms. Partner with cross-functional teams to drive automation, r...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$78K - $95K *

Transform compliance through expertise in HR regulations, policy management, and training. Support a culture of accountability while navigating multi-state employment laws across diverse teams, ensuri...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team driving eDiscovery projects by managing workflows, communicating with stakeholders, and ensuring quality standards are met for litigation needs. Leverage your project management sk...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.