Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $120K *

Shape the future of search visibility by owning SEO strategy and execution across multiple brands. Collaborate with content and digital teams to enhance organic performance and AI presence, driving me...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive strategic business growth by cultivating relationships with CPG sales organizations, implementing innovative go-to-market strategies, and ensuring operational excellence through data-driven insi...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $125K *

Join a team that develops strategic relationships to drive growth, enhances value propositions with innovative commercial models, and fosters operational excellence through collaboration and data-driv...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Champion customer success through proactive engagement, strategic guidance, and data-driven insights to drive satisfaction, retention, and measurable outcomes, fostering strong relationships and colla...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $150K *

Unlock potential by leading enterprise sales for a climate-focused platform. You will cultivate customer relationships, shape sales strategies, and contribute to a mission-driven team, enhancing susta...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $190K *

Partner with us to enhance operational resilience and technology initiatives, managing critical banking services' recovery, stability, and regulatory compliance while leading a dedicated team to drive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$141K - $212K *

Lead the charge in defining and executing product strategy for digital commerce and marketing, overseeing integrated solutions that drive client success while mentoring a dedicated team of product man...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $95K *

Join a dynamic team as a Workers' Compensation Claims Supervisor, guiding a skilled group while ensuring top-notch claim handling and client satisfaction. This role blends technical expertise with lea...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Transform airport advertising operations by leading teams and managing assets to enhance service quality and revenue. Collaborate with stakeholders to ensure program success and operational excellence...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Lead the operational excellence of airport advertising programs by managing staff and resources while optimizing processes for enhanced revenue and client satisfaction across regional portfolios...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Lead the charge in optimizing accounts payable processes, ensuring accurate invoice processing, timely vendor payments, and compliance. Manage a dynamic team while driving process improvements to enha...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Drive the success of Network Operations by managing a team of engineers, overseeing daily activities, and collaborating with cross-functional teams to enhance service delivery and implement innovative...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Transform global credit operations, leading expertise in financing solutions and risk management. Partner cross-functionally to optimize processes, enhance revenue growth, and implement scalable pract...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $210K *

Unlock potential by leading innovative pricing strategies to optimize product monetization. Collaborate with cross-functional teams to analyze data, influence decisions, and capitalize on market oppor...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Join a team that's dedicated to promoting innovative engineering solutions while providing technical expertise and building strong relationships within the engineering community across the USA and Can...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Engage with key customers to drive strategic growth, manage relationships, and ensure operational excellence. Oversee the execution of account plans and lead cross-functional initiatives to meet custo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Drive high-quality corporate and promotional signage projects by collaborating with stakeholders and agencies. Ensure creative output meets standards while managing timelines and project flow effectiv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$182K - $224K *

Accelerate growth by building strategic partnerships, driving revenue, and collaborating cross-functionally to ensure partner success in a fast-paced SaaS environment while delivering exceptional cust...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$172K - $198K *

Optimize global category sourcing for IT and indirect spend, driving strategy, value creation, and supplier partnerships while fostering team development and compliance with best practices for enhance...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $173K *

Transform the global FSA Cost Catalog process to ensure high-quality, accurate cost inputs for the Wind Cost Modeling tool. Collaborate cross-functionally to enhance processes, support decision-making...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $181K *

Shape the future of public sector sales by fostering client relationships, driving retention strategies, and maximizing product value through innovative solutions, while collaborating across teams to...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $140K *

Shape the future of product marketing by crafting strategic narratives and frameworks that drive market impact, influence cross-functional collaboration, and leverage AI for scalable workflows. Elevat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $120K *

Lead the charge in overseeing operations of Long-Term Disability claims, ensuring top-notch client experiences while coaching and developing your team towards strategic goals and performance improveme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $131K *

Champion revenue growth by driving acquisition and retention through strategic sales initiatives. Utilize relationship management and technical expertise to enhance customer experience while leveragin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Engage in a pivotal role delivering Identity Management solutions, leading clients through software implementations and collaborating with cross-functional teams, ensuring customer success and satisfa...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.