Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $120K *

Transform your career by leading and scaling our Revenue Operations practice. This senior role demands both people leadership and technical excellence in Salesforce, HubSpot, and marketing automation...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$112K - $188K *

Unlock potential by leading accounting operations and building scalable processes. Drive efficiency and accountability across financial functions while fostering team development and strong stakeholde...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$200K - $217K *

Collaborate with us to manage multi-entity accounting operations, ensuring accuracy and compliance. Lead financial reporting, audits, and treasury activities while enhancing systems and processes to s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$190K - $220K *

Accelerate progress at a key market/business unit by guiding teams toward optimal performance in financials, client satisfaction, and operational objectives. Drive business development while upholding...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$72K - $90K *

Lead the end-to-end response to high-urgency incidents, coordinating teams and ensuring clear communication on priorities, impacts, and resolutions, while driving continuous improvement through data a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $90K *

Contribute to operational excellence by delivering insights and analytics to support decision-making across our amphitheater portfolio. Drive innovation, enhance guest experiences, and adopt best prac...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$103K - $120K *

Lead the charge in driving team success and revenue growth within the Public Sector, while guiding Inside Account Executives through complex sales cycles and fostering strategic partnerships for susta...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $180K *

Lead advanced data strategies to drive business insights and operational performance. Collaborate cross-functionally to ensure data quality and create compelling visual narratives, while mentoring tea...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $180K *

Shape data-driven strategies as a Senior Manager, enhancing business insights through advanced analytics, data governance, and team collaboration while mentoring associates to foster a culture of cont...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $105K *

Unlock the potential of technical support management by leading a dedicated team. Drive excellence in post-sales functions, ensuring reliable installations and stellar service for mission-critical aud...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$198K - $209K *

Grow your career with a leadership role in Marketing Decision Science, driving analytics for paid media, SEO, and marketing strategy. Lead a talented team while advising senior leadership on data-driv...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$202K - $255K *

Lead the charge in advancing marketing data science, managing a high-performing team to deliver advanced analytics and drive impact across paid media, SEO, and retailer marketing while collaborating w...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$70K - $97K *

Partner with us to drive sales growth by fostering relationships and managing key accounts. Innovate with products while collaborating cross-functionally to meet customer needs and enhance business in...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$250K - $384K *

Champion the safety strategy for SAE Level 3-4 Automated Driving Systems, leading the technical team and collaborating across departments to validate and ensure launch readiness of innovative and safe...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$90K - $100K *

Manage and oversee operational activities by planning, coordinating, and implementing short and long-term goals to ensure a safe, efficient, and compliant environment while supervising staff and resou...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Champion customer success by driving adoption, enhancing engagement, and ensuring measurable outcomes with a focus on healthcare clients. Build strong relationships while facilitating product usage an...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Champion strategic client engagement by leading complex enterprise consulting projects. Build trust with C-level stakeholders, manage project delivery, and drive account growth through successful exec...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the development of innovative customer experience strategies that enhance post-sale journeys, drive revenue retention, and foster customer engagement throughout the lifecycle...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$131K - $188K *

Lead the charge in managing governance processes for capital projects, ensuring smooth project workflows and stakeholder engagement, with a strong focus on execution, documentation, and timely reporti...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$114K - $165K *

Design the future of digital brokerage experiences, leading efforts to connect financial ecosystems, enhance customer journeys, and innovate investing interactions for a comprehensive financial outloo...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $172K *

Inspire the future of outpatient CDI by leading outsourced engagements, managing client relationships, and ensuring operational excellence. Drive performance with a focus on quality, team development...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$155K - $227K *

Empower teams to innovate in cloud-native platforms, ensuring engineering excellence and delivery success. Lead and mentor cross-functional teams while integrating AI capabilities to elevate product p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$99K - $136K *

Develop strategic sales initiatives to achieve revenue goals, manage customer relationships, and oversee technical support for multiple product lines while demonstrating leadership in a remote work en...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Transform the creative landscape by architecting an AI-powered production pipeline from concept to execution, driving innovative content that captivates and converts across various marketing channels...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Media

$100K - $120K *

Join a team that's redefining creative production with AI. You will manage the full lifecycle of content development from concept to delivery, leveraging cutting-edge tools to enhance performance acro...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.