Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$135K *

Join a team that's dedicated to delivering top-tier technical support for packaging solutions. This role encompasses training, servicing equipment, and collaborating with clients to enhance operations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $150K *

Accelerate progress at enhancing product strategies and user insights. Lead product experiences while driving outcomes through collaboration across teams, ensuring effective adoption in dynamic enviro...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $159K *

Join a team that enhances accounting efficiency through strategic program management and month-end close processes. Foster collaboration across functions, drive process improvements, and optimize peop...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$200K - $250K *

Elevate operational excellence by enhancing mechanical performance across regions. Collaborate with senior leadership to drive execution discipline and improve operational visibility while supporting...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $165K *

Lead the charge in enterprise IT sourcing, driving high-impact software procurement and renewal initiatives. This role offers autonomy in achieving measurable savings and enhancing procurement maturit...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $175K *

Engage with customers to drive successful AI platform adoption, focusing on value realization, retention, and growth. Collaborate across teams to ensure clients leverage intelligent workflows for opti...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead the charge in shaping HR strategies and enhancing service delivery, ensuring talent acquisition, retention, and employee engagement in your region while managing a dynamic HR Field team to suppor...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead the sourcing strategy and vendor negotiations for IT categories, enhancing value, reducing risk, and generating savings while collaborating with cross-functional teams to optimize technology spen...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Manage and enhance client relationships by delivering strategic marketing solutions across multiple digital channels. Drive performance outcomes through effective project management, ensuring client s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Engage clients by driving impactful digital marketing strategies, ensuring client retention and measurable performance across multiple channels. You'll manage relationships, set visions, and oversee p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Advance solution architecture for enterprise CLM programs, ensuring scalable, secure designs while leading cross-functional implementations and enhancing best practices within a consulting-oriented en...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Engage with top pharmaceutical and life science companies to develop strategic partnerships, expand accounts, and become a trusted advisor. Drive business growth through new opportunities while suppor...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$81K - $122K *

Pioneer customer success by managing a diverse portfolio, ensuring engagement and service quality. Collaborate cross-functionally to enhance client satisfaction, drive adoption, and ensure successful...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by designing innovative line management programs that enhance customer engagement and drive growth. Collaborate cross-functionally to analyze credit risks and influence strategic deci...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's focused on expanding strategic customer relationships in the pharmaceutical and life sciences sector while developing innovative solutions to drive engagement and growth across inte...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $140K *

Join a team that's shaping market growth through strategic channel partnerships. You'll develop and execute channel strategies, optimize networks, and enhance customer solutions across diverse segment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$63K - $128K *

Unlock your potential by providing essential support to a diverse client portfolio, enhancing customer satisfaction and retention, and collaborating with internal teams to drive successful outcomes an...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Optimize sales effectiveness and enhance pipeline visibility by driving strategic initiatives, data analysis, and technology integrations across sales, marketing, and lead generation functions. Join a...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Lead the commercialization of innovative vascular technology by driving sales growth, establishing relationships in EP Labs, and enhancing customer training and satisfaction across defined territories...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$71K - $106K *

Accelerate progress at our Territory Team by identifying solutions that meet customer needs. Engage with end users, manage relationships, and drive sales through strategic planning and effective commu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $187K *

Innovate with a data-driven team focused on transforming healthcare. Collaborate across product, sales, and marketing to shape impactful strategies that drive market growth in the life sciences sector...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $140K *

Join a dynamic team leading diverse project management efforts, driving client success through innovative solutions, and ensuring project delivery excellence across various industries with a focus on...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Transform healthcare engagement by enhancing our social media presence, driving community interactions, and shaping brand perception across multiple platforms while collaborating cross-functionally to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Join us in managing and expanding our vibrant social media presence. You'll engage healthcare professionals and patients alike through creative content and community management while ensuring complian...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$82K - $123K *

Empower a dedicated team of Customer Care professionals to deliver exceptional service and achieve operational excellence. Drive performance, develop talent, and foster a high-performance culture in a...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.