Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$89K - $142K *

Lead the charge in optimizing procurement strategies for IT categories, driving cost reduction and vendor performance. Collaborate with stakeholders to enhance vendor governance and ensure compliance...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$128K - $160K *

Empower innovation as you lead product strategy and execution across AI and Salesforce teams, enhancing both employee and customer experiences through advanced AI solutions and ensuring cohesive stake...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $90K *

Deliver strategic programmatic solutions by managing complex campaigns, building client relationships, and mentoring junior staff to achieve exceptional performance in a collaborative remote team envi...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Media

$80K - $95K *

Champion innovative solutions and foster strategic partnerships with global customers, driving business growth and delivering exceptional value through collaborative engagement and consultative sellin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$139K - $174K *

Unlock your potential by leading a dynamic database operations team. With over a decade of experience, guide strategic database infrastructure initiatives, ensure system reliability, and foster a cult...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Information Technology

$120K - $195K *

Unlock potential by leading SEC reporting, technical accounting, and compliance initiatives. Drive strategic partnerships and enhance financial practices while mentoring a talented accounting team to...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's dedicated to enhancing customer satisfaction through effective contract management, service delivery, and relationship building with Motorola Public Safety Customers, ensuring best...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$229K - $241K *

Drive innovative solutions in a collaborative environment, impacting strategic projects across diverse functions. Join a dynamic team that champions growth and creativity while navigating industry cha...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $190K *

Tackle partner relationships in lodging, driving revenue growth and performance through effective management. Collaborate cross-functionally to support activation and achieve mutual goals in a dynamic...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K - $145K *

Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Pioneer your career with a leading credit card client, driving analytics strategies to reduce credit losses while enhancing customer experience and ensuring compliance across the collections lifecycle...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $182K *

Join a high-visibility role to advance executive communications strategy, utilizing your writing talent to create engaging narratives for technology leaders while enhancing corporate reputation and fo...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$151K - $207K *

Empower a high-performing team as you drive customer success in Machine Identity Management, overseeing the entire engagement lifecycle from strategy to execution, while bridging technical expertise w...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Shape operational compliance by assessing risks, establishing systems, and ensuring practices meet legal standards. Collaborate across teams to drive continuous improvement and foster proactive compli...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$71K - $110K *

Join a team that drives damage prevention by managing a dedicated group of technicians, enhancing utility locating processes, and fostering strong client and contractor relations to protect critical i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $202K *

Join us to develop and execute strategic field marketing initiatives that drive pipeline generation and account growth across the eastern region. Collaborate with sales and partners to analyze perform...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Optimize business growth by identifying new opportunities and building client relationships. Collaborate with leadership to enhance services, ensuring client satisfaction and implementing effective st...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive business growth by identifying and acquiring new clients, while fostering relationships with existing clients to enhance service alignment and upsell opportunities, contributing to overall reven...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$84K - $108K *

Partner with us to oversee and enhance compensation programs, ensuring effective execution and continuous improvement of processes within Workday, while collaborating closely with HR and business lead...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$154K - $247K *

Join a team that's driving product excellence by defining strategy, leading a talented team of Product Managers, and ensuring stellar adoption and customer satisfaction within a dynamic market landsca...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$65K - $98K *

Join a team that's dedicated to empowering associates and fostering growth. Play a key role in managing HR functions, ensuring compliance with company policies, and driving training initiatives while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Lead the charge in developing a high-performing Credit Operations team while setting a strategic vision for scalable operations. Collaborate cross-functionally to launch new programs and enhance AI-dr...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Collaborate to enhance and optimize business-critical systems of record. Lead a talented development team while engaging with cross-functional leaders to translate operational challenges into innovati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's leading complex project delivery in a cross-functional environment. You'll engage with senior stakeholders, manage high-stakes programs, shape governance practices, and ensure relia...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Explore a pivotal role leading complex, cross-functional projects from initiation to completion. Leverage your project management expertise to ensure timely delivery, budget adherence, and stakeholder...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.