Full Job Description
Zayo is seeking a Damage Prevention Manager to be responsible for the performance of their team and for the goals of their assigned territory.
*Please note that this role will be responsible for managing a regional team. Our ideal candidate will be located in the Miami, FL metro area.
Responsibilities
• Hire, develop, and retain a high performing team of DamagePrevention Technicians.
• Document interactions, site information and utilities in organizational software.
• Assign and balance workload across team.
• Identify and foster the growth of talent on the team.
• Communicate with clients, engineers and management to resolve and prevent outages.
• Manage locating to ensure all locates are accurate, completely located, and performed on time according to state laws.
• Develop and manage relationships with construction contractors known to be working on projects in each market raising their awareness of the location of our cable plant and make certain they are using best practices to avoid strike damages. This includes private company projects as well as civil infrastructure projects such as road widening, water, sewer, gas, tree trimming etc.
• Work closely with Zayo market OSP personnel to understand the status of inflight relocations they are working on and other activities that could represent risk to the cable plant as well as strike damage documentation.
• Work closely with damage strike cost recovery personnel OSP and Finance to ensure maximum recovery from 3rd party construction parties and locating vendor.
• Work closely with tools development personnel and other State DamagePrevention Manager to recommend feature enhancements and develop preventive/predictive best practices.
• Provide training and development of DamagePrevention Technician to maximize their effectiveness in use of tools, OSP inspection skills, strike damage documentation and other required duties.
• Identify, develop, and drive improvements to processes and procedures utilizing root cause analysis.
• Interview and identify candidates for the DamagePrevention team.
• Daily review of the DamagePrevention Technician hand-off report to ensure that dispatches, tasks, and maintenance projects are consistently completed on time.
• Administer performance reviews.
• The Manager is required to be on call and/or work various shifts (such as weekends and/or evenings.)
• Travel as needed.
• Work outdoors in various environments, weather conditions, temperatures, exposed to local flora and fauna.
• Other duties as assigned.
Qualifications
• Must live within 30 minutes of the Miami, FL metro area.
• Minimum of five (5) years of experience in utility locating and field construction tasks required.
• Minimum of one (1) year of experience leading a team required.
• Previous experience in site development, underground installations, utility locating, fiber optic cable builds are required.
• Ability to maintain eligibility to operate a company issued vehicle per our policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license for the state in which you live.
• High school diploma or equivalent required.
• Bachelors degree in engineering or construction or similar field or equivalent work experience required.
• Telecom training, required. OSHA or other Safety Certifications required.
Estimated base salary range: $71,800 - $110,400 USD/annually.
Work Authorization Requirement: Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future.
#LI-EC1
#IndeedB
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave