Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Engage in impactful community relations, champion stakeholder engagement, and navigate permitting risks to support successful project execution across diverse markets. Drive community trust and enhanc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Unlock new revenue streams by managing strategic partnerships in the automotive industry. Drive high-value collaboration, enhance partner engagement, and execute sales strategies while working closely...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Grow your career with expertise in SAP Master Data to ensure accurate, comprehensive service master and transactional data, enhancing operational efficiency and supporting decision-making in service m...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $135K *

Shape the future of customer support by leading a dynamic team of Application Support Engineers, delivering exceptional service, and ensuring customer satisfaction while enhancing operational efficien...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining support excellence by leading Technical Support Engineers to ensure exceptional customer satisfaction while providing advanced technical guidance and fostering a collabor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive impactful technical programs by overseeing project lifecycles, managing resources, and ensuring on-time delivery while collaborating across global teams to meet customer needs and mitigate risks...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $140K *

Transform the transportation industry by driving sales strategies, expanding accounts, and engaging with clients to achieve growth in EV truck sales across Canada, while meeting performance goals and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Advance your career as you drive success for enterprise clients through strategic onboarding and proactive account management. Build strong relationships and ensure maximum value in a dynamic, fast-pa...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $234K *

Lead the charge in delivering high-quality consulting services by managing project phases, engaging with clients, and driving strategic methodologies tailored to the government contracting sector, whi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $130K *

Empower critical Telecom Automation Operations by leading a team dedicated to optimizing incident response and enhancing platform performance, ensuring consistent delivery of value to the business and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $110K *

Engage cross-functionally to create and manage impactful customer advocacy programs. Drive storytelling and enhance brand awareness by showcasing customer success through various marketing assets and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $160K *

Pioneer the growth of innovative SaaS solutions in Food & Beverage, leveraging AI strategy and product expertise to drive market success and customer satisfaction in a dynamic and regulated environmen...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$125K - $135K *

Drive continuous improvement across operations by managing CI resources, employing data-driven strategies, and leveraging engineering methodologies to enhance safety, quality, and efficiency, while le...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Shape the future of Care Operations by building essential SLAs, KPIs, and workflows. Lead a growing team and enhance collaboration with partners while optimizing operational performance and fostering...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Transform your career by driving sales success for innovative software solutions in real estate. Engage clients, foster relationships, and leverage your experience to unlock new opportunities in a dyn...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $160K *

Shape the future of lending technology by managing interconnected products end-to-end. Lead complex initiatives, collaborate with teams, and drive product adoption to deliver impactful solutions in th...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's focused on driving B2B sales performance by managing and developing a strong group of sales associates. Lead initiatives to improve pipeline management, customer acquisition, and re...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$169K - $314K *

Lead the charge in driving sales growth by developing key accounts, nurturing customer relationships, and executing comprehensive territory strategies to maximize market share and deliver exceptional...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Shape data-driven solutions by collaborating with stakeholders to translate business challenges into actionable analytics, enhancing decision-making and driving business value through innovative proje...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$117K - $152K *

Lead and mentor an agile software development team to ensure high-quality product delivery. Oversee project management, technical guidance, process improvement, and collaboration to meet enterprise go...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $155K *

Transform the future of advertising solutions by leading strategic initiatives that enhance customer engagement through data-driven insights and effective stakeholder management in a dynamic marketpla...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Champion the growth of our distributed product support team by improving processes, ensuring quality assurance, and enhancing team collaboration to deliver exceptional customer support around the cloc...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $179K *

Lead the charge in defining long-term product strategy while collaborating cross-functionally to enhance user experience, drive business outcomes, and mentor teams, ensuring alignment with stakeholder...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Optimize customer success strategies by driving renewals and expansions, fostering key relationships across scientific and operational teams, and proactively managing outcomes to enhance long-term val...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in project procurement management, coordinating sourcing and logistics across various initiatives to ensure delivery, quality, and cost-effectiveness while meeting project milestones a...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.